Short sight

Reviews

We believe that what our patients say about us is a true reflection of our work. We hope that making these independent reviews available to you here will help you to gain a better understanding of what it is like to be an AccuVision patient.

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Matt Jacobs
London
  • Posted on 20/11/2014
  • City : London

Really happy. I was nervous before hand but they were so professional they put me at ease. They were friendly and explained everything thoroughly. The procedure was quick and easy and I got good support afterwards. If you are thinking about doing it I would definitely recommend checking them out.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Dr Paul Coulter
Leeds
  • Posted on 19/11/2014
  • City : NEWCASTLE

I would like to express my sincere thanks to Simon Falk who supported me through my LASIK operation. I was very impressed from pre assessment to post op care. Surgeons were fantastic -thanks. I would encourage anyone to try Accuvision for an assessment. I have already referred a friend. Well done all

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Natasha Sardarizadeh
London
  • Posted on 18/11/2014
  • City : Parsons Green

I had I had a consultation for laser eye surgery about two years ago but couldn’t afford the treatment at the time. Recently, I have planned to travel to Australia and did not want the hassle of glasses or contact lenses while I was out there. I went to a few different clinics for a consultation but some of them were not able to help me because of my drier than normal eyes and they thought I would have ‘corneal cracks’ after surgery. I came back to Accuvision and they said I could try their alternative treatment called Trans-Epi or Trans Epithelial Surface Ablation or TESA. This is an advanced procedure that Accuvision have been offering to patients since 2005. It would not eliminate the dry eye condition but would certainly minimise the impact of laser eye surgery on the dry eye condition. The consultation was very informative and unpressured. and on the basis of what they told me in great detail I felt confident to book my surgery with them. I booked my surgery at the Parsons green clinic for Friday the 3rd October 2014. The day of surgery was fine, I came in with my dad and everyone was good to me. The surgeon, Mr Prashant Jindal was lovely. I was aware of what was going on but it was completely painless. During my follow up appointment the next day I was told the healing was delayed as my tears do not have as much oil as normal tears. But I was expecting that and by using the drops I have been able to manage my recovery well. I was given some more drops for the night and at one stage around midnight I got confused with the drops and called their ‘out of hours’ number to leave a message, but it was picked up straight away and my mind was put at ease. They even called the following Monday to check I was OK. I was quite surprised by this especially when reading the reviews regarding poor follow up. I found the staff at Accuvision to be incredibly friendly and I was followed up quite closely, especially as my epithelium was healing from scratch. It was really appreciated. Since the surgery a month ago I can’t believe the difference to my life. I was on Putney Bridge earlier and I could see the bus all the way across, I am sure I couldn’t do that, even with my glasses. It feels so weird not wearing glasses anymore, especially not having to constantly take them off and clean them every time it rains. I would recommend laser eye surgery with Accuvision to anyone. Australia is going to be so much easier to enjoy, I’m looking forward to it even more now!

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Sumit Bhagat
London
  • Posted on 13/11/2014
  • City : Guildford

I had taken a long time to come to a decision to undergo Laser Surgery. I had a very high prescription (-10) and never believed I could get rid of the visual aids. But the surgery at ACCUVISION was highly successful and now I have close to 20/20 vision. Cannot thank Dr Manu Matthew, Vikash and the entire team at Accuvision enough. The surgery was almost painless and was over in about 10 mins.I have dry eyes, halo effect and believe my near vision is not that clear but I have been told that this will settle down in the next few months. Overall I am very happy that I under went this procedure and will definitely recommend it to everyone with a high prescription as it can be totally life changing.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Roger Willcocks
London
  • Posted on 25/10/2014
  • City : Wandsworth

The advice I received from Accuvision in Parsons Green was professional, thoughtful and practical. I had been to a consultation with another firm, but felt their approach was somewhat pushy & I never felt they grasped my issues. So – get this – Accuvision actually suggested that I go with a modified version of my current contact lens solution – rather than investing in laser surgery. Great advice, honestly given! Many thanks.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 4/5
  • Technology: 4/5
Gabriela Sijer
London
  • Posted on 16/10/2014
  • City : London

I have had my surgery done nearly a year ago. I have been left with an undercorrection and my vision is still slightly blurry without glasses. It happens and we all take that risk. The devil is in the aftercare.

Accuvision claims to “highly value feedback on all aspects of the service they provide, from initial consultation through to surgery”. That is very true, as my issues with the clinic started AFTER the surgery.

After over three months, when it became clear the surgeon did not manage to achieve the expected result, I started enquiring about the possibility of enhancement. It was then that the tone of everyone in the clinic changed 180 degrees.

An enhancement procedure is certainly a vast expense that the staff seem to be instructed to avoid at all costs. Effectively, I was successfully discouraged from it and have since been seeking expensive help elsewhere. Accuvision is clearly about numbers and sales targets rather than long lasting patient satisfaction.

I am disappointed, though mostly with myself, for allowing them to fool me with their sales technique and false politeness. I believed they were somewhat better than the ´high street’ laser surgery providers, unfortunately they are no different. Avoid.

  • Customer Services: 1/5
  • Value for Money: 3/5
  • Clinical Team: 1/5
  • Technology: 4/5
Amanda Watson
London
  • Posted on 09/08/2014
  • City : Chessington

Accuvision made me feel completely comfortable at the initial consultation, answering all of my questions and fears. On the day of the surgery I was very nervous but the clinical team were excellent in helping me relax and the procedure was very quick and painless. As expected my eyes were quite sore for a few hours afterwards but when I awoke the next morning it was fantastic to be able to see properly. The after care was good and 1 year on my vision is excellent and I’ve almost forgotten what it’s like to have to wear contact lenses. I’d highly recommend this treatment and Accuvision to everyone.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 4/5
Alan Cowlard
London
  • Posted on 07/08/2014
  • City : Worcester park, Surrey

I had the laser procedure carried out in 2002, for a very severe short sight prescription, -12.00. My vision has been and continues to be excellent. The clinical team and administration team are true professionals, all questions and concerns dealt with in detail. The investment I made in my eyesight over twelve years ago has been a life changing experience, and still is. Many thanks to all at accuvision.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Alan James Cowlard
London
  • Posted on 07/06/2014
  • City : Worcester Park, Surrey

I attended Accuvision in 2002, the prescription i had at the time was minus twelve, extreme short sight. I did not think anything could be done for such a severe condition. How wrong i was, now over twelve years on my vision is still excellent. The administration team and clinical team are true professionals, every question and concern are met with detailed answers, with no pressure to commit. The laser eye treatment i had has been and continues to be the best investment i have ever made, absolutely life changing. Many thanks to all at Accuvision.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
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    Invest in your visual future
    AccuWave
    Wavefront LASIK Vision Correction
    Summer Offer!
    JUST£1200*per eye
    *Usual price £1800 per eye | *T’s & C’s apply
    Fill in the contact form or call us today to arrange a complimentary screening consultation. Quote “Summer Offer!” when making your enquiry.
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      Terms & Conditions
      Offer price of £1200 per eye is valid for:
      • WaveFront Optimised Surgery for both eyes. Offer does not apply to a single eye treatment.
      • Myopic prescriptions under -3.50 dioptres only. Prescriptions with other additional conditions/variations may not be eligible and are subject to a detailed evaluation.
      • Prescriptions outside the eligible range are always competitively priced.
      • This offer cannot be used in conjunction with any other offer.
      • There are no cash alternatives to this offer.
      • All eye surgical procedures carry a level of risk including not obtaining the desired outcomes through to varying levels of visual loss. Your eye surgeon will discuss the risks and benefits including ones specific to your circumstances at the time of your preoperative consultation.
      • AccuVision reserve the right to change or withdraw this offer.
      Short sight