We believe that what our patients say about us is a true reflection of our work. We hope that making these independent reviews available to you here will help you to gain a better understanding of what it is like to be an AccuVision patient.

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AccuVision London
  • Posted on 14/02/2024

In early 2018, I noticed subtle changes in my left eye. I was constantly cleaning my glasses, fine visual detail was diminishing, and I was having headaches after looking at any screen. I thought I had a change in my prescription; therefore, I visited my optometrist. After mentioning my symptoms and the optometrist failing to correct my vision, they investigated for other causes and noticed a change in the shape of my cornea. By March 2018, I was referred to the NHS ophthalmology department, where I was formerly diagnosed with keratoconus, and began trialling hard lenses to correct the vision in my left eye. It became apparent within the first few months that my disease was progressing rapidly; therefore, I was put on the waiting list for crosslinking eye surgery for my left eye. The NHS waiting list for several years, so I looked into private options and found Accuvision in late Autumn 2018.

How Accuvision have helped
Once at Accusvision, I was seen within the week, and the scans at their practice in Parsons Green confirmed the diagnosis of keratoconus in my left eye and revealed a new diagnosis of early keratoconus in my right eye. With the ophthalmologists at Accuvision, we decided to do bilateral crosslinking, scheduled a few weeks after my initial appointment with Accuvision. Everything leading up to the surgery and after was amazing. I felt supported and heard by everyone at Accuvision. The procedure was explained clearly, and the aftercare was laid out so I knew what to expect. The surgery itself was over in the blink of an eye, and for the few weeks after the surgery, I had access to the ophthalmologists any time of day and night, and that was a huge reassurance to me. After recovering from the surgery, we began working to correct my vision on my newly strengthed cornea. This involved trialling every type of contact lens and trying different lenses for my glasses. The team at Accuvision persevered with me as it took me several months to find a solution that suited me. They personalised every aspect of my care so that I achieved the best vision possible with my condition. I have been able to achieve 20/20 vision in my right eye, which I have maintained. With my left eye, which has progressed further, I have a level of vision that allows me to carry on with my daily life and work.

If it weren’t for the hard work of everyone at Accuvision, I wouldn’t have found out that my right eye was also affected by this disease and would have a far worse quality of life due to reduced vision.

Since my initial diagnosis, I have been followed up regularly and have had to have a second surgery for my left eye due to further progression. This was identified by the ophthalmologists at Accuvision before any significant changes in my vision.

I’d like to personally thank Vikash, Johaan and Professor Ayliffe

  • Customer Services: 5/5
James Gollop
AccuVision London
  • Posted on 08/03/2023

I have recently had a Corneal cross linking procedure.
I must admit I never give reviews, but I have been so impressed with the professionalism and support from all the staff working at the clinic, I felt it was important for me to do so.
Thank you so much to all the staff and the support you have given me.
A special shout out to Shalona who really took the time looking after me, and also explaining the aftercare and future support.
Looking forward to recovery and further follow ups.

  • Customer Services: 5/5
Richard O'Rourke
AccuVision London
  • Posted on 25/03/2022

I was fortunate to find Accuvision 12 years ago when looking for treatment for my Keratoconus. Accuvision thoroughly assessed my needs and promptly completed cross-linking treatment on both of my eyes. At a follow-up review today 12 years on from treatment, the treatment has shown to be long lasting and has continued to improve the shape of my cornea since my last review (10 years ago). I couldn’t be happier with the outcome of my surgery and the care I have received from Accuvision. I would urge anyone with a diagnosis of Keratoconus to seek intervention as soon as possible to halt the progression of their condition.

  • Customer Services: 5/5
Jeremy Waterson
AccuVision London
  • Posted on 19/03/2022

I had my final follow-up check for my keratoconus treatment on Sunday. The treatment has been a great success thanks to the Accuvision team of professionals. I am so pleased at my results.
Natalia and Kareena are so professional and caring and are really there for you when you need them. I am very grateful to them and the surgical team.They really deserve to be recognised for their outstanding customer/patient care

  • Customer Services: 5/5
Benjamin Horn
AccuVision Yorkshire
  • Posted on 21/12/2021
  • City : Ripon

What a amazing team of people. They have helped me all the way through my surgery. They have explained what is happening every step of the way and I would just like to say thank you for everything that they have done and definitely urge people who are thinking of having something done then definitely go with Accuvision. Thank you again for all your support and being a kind and loving team. Ben

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
S Jeetoo
  • Posted on 15/12/2015
  • City : Rotherham

 Just wanted to say how grateful I am for all Accuvisions hard work and support. I initially contacted Accuvision after I was refused for my pilot medical due to my keratoconus and poor visual acuity in my right eye. I had Corneal Collagen Cross-linking carried out to both eyes and have now achieved the visual standard required for commercial pilots.

Without the help of Accuvision my dream career would still be a dream.

The team are fantastic. Simon at the Wetherby clinic is amazing. He is always there, 24/7 for support and advice and the aftercare is amazing!

In all honesty, I was apprehensive before the treatment, however I would 100% recommend Accuvision now having experienced such amazing treatment.

Thank you

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Dina Dajani
  • Posted on 13/01/2015
  • City : Dubai

I flew to London from Canada to do the cross-linking for my keratoconus at Accuvision as the clinic and the doctor at the time (Mr. Chad Rostron) were highly recommended. Everything about my experience was (and still is) perfect. Firstly, I was very well informed about my case and understood exactly what was going on and what had to be done. In addition, the procedure went smooth and the team was extremely professional and reassuring. I was comfortable and relaxed enough to do the procedure on both eyes the same day. Every time I happen to visit London, I go back for a check up, where the staff continue to be super friendly and make me feel at home! They also always answer all my questions and concerns! Finally, all appointments are on time and I never end up waiting more than I should.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Jordan Kelly-Tams
  • Posted on 03/06/2013
  • City : Bedfordshire

 I continue to be impressed with the standard of care that I receive from the staff here at Accuvision. My eyes have gone from a source of great worry to something I am very proud of. The treatment itself was painless and smooth and the aftercare has been thorough and always flexible with regards to appointments with the option to be seen in any of the Accuvision clinics. I cannot thank the people that have been involved in my treatment enough.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
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