What our Patients say

Reviews

We believe that what our patients say about us is a true reflection of our work. We hope that making these independent reviews available to you here will help you to gain a better understanding of what it is like to be an AccuVision patient.
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Will Fox
  • Posted on 26/10/2008

I’m 29, and had been wearing glasses since the age of 11. Occasionally I wore contact lenses.

I never enjoyed being dependent on these ‘visual aids’ – they were a handicap when it came to sports and other activities, made me feel geeky and awkward at times, and generally held me back from fully enjoying life. Contact lenses in particular were annoying and time consuming to maintain, and would often become dry and uncomfortable after just a few hours’ use.

I had been considering Lasik since 2002, but was deterred by the high cost. I also felt uncomfortable about the stories I’d heard regarding halos, starbursts, etc. especially for people with large pupils. At a consultation with Accuvision that year, I had my pupils measured and was told they were a whopping NINE millimetres when fully dilated.

As the years went by, I began to read more about Lasik, and learned about the improving technology and safety records. I also noticed that the costs were beginning to come down. In 2007, I started making a serious effort towards saving money, and by mid-2008 I was finally able to afford the procedure. Having read countless positive reviews about Accuvision on this site – and done lots of research about the equipment they now used – I went back to them for a consultation. This time, I felt a lot more comfortable about going ahead with the treatment. In particular, I had read about the Allegretto Eye-Q 400 Hz and its ability to treat large pupils.

On the day of surgery itself, I was nervous, but at the same time pretty confident about the choice I’d made.

The procedure itself was incredibly quick. After a short wait, I was led into the operating room, made to sit on the bed, then they cleaned and anaesthetised my eyes, which took about 5 minutes. Next, they used a microkeratome blade to cut a thin ‘flap’ across my eye – this took a matter of seconds, and there was no pain whatsoever. At the moment of Lasik itself, I had to stare up at some lights for 10 seconds or so, as the laser came down and reshaped my cornea. Again, there was no pain whatsoever, and it happened so quickly that I barely had time to worry. I repeat: there was no pain whatsoever. The other eye was done immediately after that, in exactly the same way. The staff were friendly, professional and very reassuring throughout.

They did a couple of checks, which took about 2-3 minutes, then I was led out into the waiting area, where I sat resting for 30 minutes or so before they called me back, did some further checks, then let me go (I had to have somebody accompany me home – in this case, my Dad).

So, I was in the operating room for no more than about 15-20 minutes, and the total time spent at the clinic (including surgery) was a little over 1 hour.

During the first 24 hours, my vision was quite hazy and blurred – which had me worried at first – but this steadily improved over the following week. It continued to improve over the next 2 months, and got even better by the 3rd month.

Before the treatment, my prescription was -5 in both eyes, with moderate astigmatism. I now have better than 20-20 vision, which to be honest is better than I expected. Everything is so crystal clear, it’s beautiful. My distance vision is quite simply stunning and I can pick out the finest details on buildings, people and objects. As another reviewer said on here, I find that trees in particular seem to have a new, richer texture that I couldn’t appreciate before. On roads and in public areas, I can read the tiniest letters, signs and number plates with no trouble at all.

As for halos/starbursts – I do get these at night, but they’re so incredibly minor it’s really no problem at all. And yes folks, that’s even with 9mm pupils.

In summary, having Lasik was the best money I ever spent. I feel more confident, more free, and able to lead a richer, more fulfilling lifestyle. No need to worry about losing my glasses anymore, no need to spend ages fumbling around and looking after my contact lenses, no more squinting and feeling like a geek. Crystal clear vision, all day, every day.

I would wholeheartedly recommend Accuvision. They are clearly a world class team, using state-of-the-art technology, with proven results and competitive pricing. Please check out their official website which has all the information you need.

In particular – if you’re worried about large pupils then go with Accuvision.

A big thanks to Vikash, Chad and everyone else there who played a part in changing my life!

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
stephen green
  • Posted on 24/10/2008

It may seem a bit ott scoring 1’s in every catagory, but I am writing this only one day after surgery completely unaided, without pain or discomfort and overwhelmed at the warm service.
I have honestly never met such a welcoming unpompous set of staff in any medical establishment and would love to extend my warm thanks to everyone at accuvision. I am not saying my sight is a result of anything I might have found elsewhere but from start to finish the service has been excellent. Thanks to you all! Steve

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Roberta P
  • Posted on 22/10/2008

I had my wavefront eye surgery in the Fulham clinic one month ago. I have just been for my one month check up and I have now more than 20/20 vision.

I couldn’t be happier about choosing Accuvision, and if this testimonial will help somebody decide to go for it and choose Accuvision then I’ll be really happy.

The team in Fulham is incredibly professional, kind and anything you wish for when going through a procedure like this. From the booking of the first appointment to the last visit carried out everybody has been friendly, helpful and professional.

It it very easy to book an appointment that suits you at any time of the day, and emails are answered in few hours. The team treats you very personally, and you don’t feel just a number on a list.

The surgery is absolutely painless, and lasts less than a minute for each eye, so don’t worry about it at all becuase you really are safe in the expert hands of the surgeon.

You can see straight away after the procedure, but a bit of care must be taken during the first 24 hours and it’s better to keep your eyes closed as much as possible and relax. It is better to go with somebody that will help you go back home, and I personally would suggest you book previously a taxi unless someone can take you home by car.

On the first two weeks the area aroundt he eyes has to be clean, no make up and no water in the eyes. Anyway, a month passes quickly and my eyesight improved day by day. At Accuvision you are taken care of extremely well and you immediately have the feeling you are going to be ok.

I also want to mention that the prices are really competitive for the quality of the service, they could easisly charge double the amount but they are very honest and you can pay in monthly instalments. A friend of mine had exactly the same thing done in another bigger and more commerciaized clinic, and apart from paying almost 1000pounds more than what I did, he’s also suffering halo effects that will last for 6 months.

I didn’t have any side effect at all, no halos, no problem with lights at night and so on.

It is a wonderful sensation to look at the world without any barrier between it and your eyes.

If you feel you want to be free from contacts and glasses you should book an appointment here, you couldn’t choose any better clinic.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Maureen Elizabeth Steer
  • Posted on 20/10/2008

Thank you to all the staff at the London clinic for a very professional and friendly service. All the testimonials bear out what I experienced – pain free, quick. I can`t believe that I am now without glasses after 45 years. What a great anniversary present. Thank you once again.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Andrew Mitchell
  • Posted on 18/10/2008

I had been to a couple of other laser treatment clinics for a discussion about my options before I came to Accuvision in London. For me, the Accuvision London team are leagues ahead of their competition. They made me feel very relaxed, came forward with ideas and options that were not even put forward by the other clinics (mono vision), are very professional , honest and excellent value for money.
Their total approach to customer care is outstanding, I cannot praise them enough … thank you to the Accuvision London Tem for transforming my life 🙂

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Luke Vile
  • Posted on 12/10/2008

I visited Accuvision on the recommendation of a friend who’s wife had surgery there. I found the team relaxed, confident and informed at every stage. The consultation wasn’t salesy, and procedure was clean and simple and the aftercare was genuine and helpful.

It is a lot of money, but if you have decided to have LES I would 100% recommend Accuvision.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
leanne dronfield
  • Posted on 10/10/2008

Great experience, friendly, unpressured and affordable! The staff are lovely and the follow-up care great. Highly reccommended.

  • Customer Services: 4/5
  • Value for Money: 4/5
  • Clinical Team: 4/5
  • Technology: 4/5
Richard Spindler
  • Posted on 09/10/2008

Initially I was given a very detailed and extensive eye examination to decide the best treatment for me. My prescription being +6 and my age over 45 it was decided that the best treatment would be Clear lens Exchange (CLE), where the natural crystalline lens inside the eye has been replaced with an intraocular implant.
My surgery has been a great success and I can now see better than I was able to with contact lenses or glasses before the surgery. I have had mono-vision for most of my life due to an operation as a child to repair a squint, so being given mono-vision with my new lenses is no problem for me. I have been given Toric lenses due to the extreme astigmatism that I have and the calculations made by Accuvision have been perfect.
The surgery was for me an extraordinary experience. The first eye was done on 16th July 2008 and the second on 6th Aug 2008.The clinic seemed very careful about cleanliness and all my anxiety about the surgery was alleviated from the care taken by the anesthetist. The treatment is quick (20 minutes) and painless I concentrated on managing a calm breath and looking straight up. The next morning I could take off my bandage and see for the first time without glasses, amazing. I can read the smallest writing on the card they give you to test your vision, incredible.
I have worked out that within 10 years I will have paid the £5000 back by not having to spend money on upgrading my glasses and contact lenses and all the extras that come with them.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Yvonne Simmonds
  • Posted on 01/10/2008

I had thought about having my eyes corrected for many years but I am the biggest coward and was terrified. I work on stage and cannot wear glasses so when I lost a contact lens it made me face my fear. After much persuasion from my husband I took the plunge. I was met by Nick who was very helpful and not in the least pushy. I did panic whilst having my first eye lasered but they were all very patient with me. They did not rush me and then they carried on with the second eye and to be honest there was nothing to be scared of its all in your mind.

I have had my follow up appointments and am very happy with all at accuvision particularly you nick! I have gone from not being able to see the big letter with both eyes on the test to 20/20 vision.

For all of you who a scared don’t be pluck up courage and do it, if I can ( big scaredy cat) so can you.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
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