What our Patients say

Reviews

We believe that what our patients say about us is a true reflection of our work. We hope that making these independent reviews available to you here will help you to gain a better understanding of what it is like to be an AccuVision patient.
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Natasha Gore
  • Posted on 05/01/2009

Treatment: Wavefront LASIK
Date of treatment: Feb 2008

During my 4 years of research I attended consultation sessions at all the advertised ‘Eye Laser clinics’ in London. None of them gave me the confidence to go for the treatment. One clinic told me that I need to decide on the kind of treatment I would like to have?! Another clinic asked for an approval letter from a Consultant?! One clinic provided the most daunting first consultation, it took several hours to complete and involved having to wait in different waiting rooms for long periods before each eye test. One Optician shouted at me for asking too many questions!

I had given up hope until Accuvision was recommended to me by a colleague. From start to finish it has been an amazing experience. The staff and surgeons at Accuvision have been fantastic. They answered all my questions over & over again. The cost has been highly competitive. The treatment was painless and my recovery was very quick. The after care has been as thorough as the first consultation. Thank you Accuvision for making my life so much easier. I have recommended you to loads of people.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Debra Cadman
  • Posted on 05/01/2009

I have been short sighted since I was 14 (now 42). Had my initial consultation in February and Accuvision have not badgered me to get it done – they left me alone to consider my options.

I finally went yesterday (30 April) to get them lasered – I was terrified. The team were brilliant, really reassuring and patient. There was genuinely no pain, during or after the treatment and today I can see as clearly as when I had my specs on – it’s amazing.

Can’t recommend it enough.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Kristof Kaldau
  • Posted on 03/01/2009

It is estimated that 160 million people have partially impaired vision on this planet. I hope sooner than later the proliferation of this technology and the economics of scale will allow all of them to benefit from this wonderful technology. Life changing! The only annoying aspect is when I am searching for my pair of glasses in the dark after the alarm went off in the morning, only to realize after some time that the reason i cannot find them is i do not need them anymore!!! Thank you for your help!

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Megan Harris
  • Posted on 19/12/2008

Thank you to Accuvision for what they have done for me. They were professional and provided excellent, objective advice with regular follow-up consultations. I would recommend considering them as your specialist for Laser Eye Surgery.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
JANET KNIGHT
London
  • Posted on 19/12/2008
  • City : Essex

It is now 3 months since I had my cataracts removed and implants installed, I now find life clearer and glasses free. I am eternally grateful to Mr Chad Rostron, Mr V Patel and all the team at Accuvision for their expertise, consideration and general follow up care. Thank you all very much.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
EJ Pratt
  • Posted on 19/12/2008

LASIK surgery, bah! TransEPI, luxury! I had the ‘full fat’ lens replacement surgery via Accuvision instead. That’s where you have then lenses inside your eye replaced, under local anaesthetic, with new lenses that correct your vision. It’s essentially the same as a cataract operation.

Why this option? I’m in my early 40’s and I’ve been short sighted since I was seven (-6.5 and -4.75) and was starting to get long sighted as well. I really didn’t want to get rid of distance vision glasses only to need reading glasses in 12 months time.Unfortunately, it turned out that my corneas are too thin for LASIK, even for Accusivion. I could have taken the TransEPI option, but they would haven’t been able to give me monovision. In other words, they could fix my short sightedness but not the oncoming long sightedness. So I took the other option – lens replacement. It isn’t cheap (about 5x the price of LASIK), but it was definitely the right option for someone of my age and with thin corneas.

What what was it like?

This was a big decision for me and I was very very nervous in the beginning. I’d read about the possible downsides on the surgeon’s Web site, and even though the chances of something going seriously wrong were tiny, it made me worry. I watched videos of the operation on YouTube, which showed how straightforward the operation is. I also talked to a couple of opticians, to see how they reacted, and they were completely blase. Their attitude was that this operation is carried out every day and is probably more proven than laser surgery.

When I got to the surgery centre (it’s in Colindale, not Fulham,) for the operation, suddenly all my worries went away. I was incredibly relaxed.
You start by sitting in a room and they put a few drops in your eye to numb it. I watched about 30 minutes of day time TV whilst this started to work.

I was then taken into the operating theatre. They had warned me the worst bit would be the local anaesthetic injection – that it would be like having one at the dentist. As it turned out it wasn’t so bad. You don’t feel pain, but it does feel like someone is pressing a finger just under your eye for about 10 seconds. The effect of the anaesthetic is that you can’t see anything out of your eye. It feels numb, frozen.

They then check it’s numb and put a cloth over your other eye. 10 minutes later it’s over. You feel nothing during the operation. I just looked at the blue cloth and visualised pictures of trees and fields.

There are no strange smells either. You do hear a machine that sounds like a short wave radio that’s out of tune. That, apparently, is a device that give the surgeon audio feedback on the fluids in your eye. Toward the end of the operation I thought I could see something though my right eye (the new lens must have been in) but I decided to look away and back at my blue cloth.

They tell you they are putting a patch on your eye, and then ask you to sit up. You they are taken to a recovery room, tell you about what to do the following day, and then take you downstairs. You feel a bit soft legged and when you blink under the patch it feels ‘gritty’.

I woke up the next morning, and my eye had a lot of ‘gunk’ around it. I took off the patch, managed to open my eye a bit, and in 5 minutes could open it fully. I could see at distance, but it took half a day to see a shot distance. Although I’d taken the day off, with the help of reading glasses I worked the full day at home. The pupil was still quite dilated, so it takes a few hours for that to revert to normal.

I had the second eye operation a week later. It was slightly worse in that I could see more with my good eye and I just wanted to be under my blue cloth. However, the second time round I experienced no gritty sensation and no gunk.

What’s been the outcome?

It’s been a week since my second operation. I could see as soon as I took off the second eye patch, but again it took a few hours to be able to focus on the computer screen. It’s incredible in less than a week the eye is so well recovered. I now have 20:20 vision and I can read close up as well. There’s been no pain apart from two times when my eye has been dry (which required a quick search for tear eye drops)

My eye sight is obviously slightly worse than it was when I was using glasses. With glasses and contact lenses you get 20:15 vision. It’s fine for everything at present, apart from night driving – the road signs take a longer time to appear in dark. I reckon it’s going to take a month for the brain to adjust and for the eyes to settle fully, but I may choose to get a pair of driving glasses for night time. They’d warned me beforehand that I may have to settle for this. I can drive at night without glasses, so it’s not a big issue.

Also, some times focusing between near and far isn’t quite a rapid as before, but my brain still needs to get used to my new eyes. However, overall it’s brilliant. Being able to see seems very normal. It’s dark at present in the mornings, so it doesn’t make much of a difference yet when I wake up. It does seem odd being able to fall asleep without having to worry about glasses or contact lenses. I am looking forward to being able to go swimming without all the hassle associated with glasses or contact lenses. I’m also looking forward to be able to camping and not worry about being able to find my glasses in the dark. Overall, it makes you feel more confident.

Why Accuvision?

I chose Accuvison for a number of reasons. One was a personal recommendation by someone who had
LASIK (so did his wife). He’d mentioned that Accuvision had the best machines. Another was the links on the Web site to the independent audits of Accuvision and their competitors. It showed very high success rates, mid range prices and very high customer satisfaction. I wanted a company that had very high success rates, just in case! Also, their DVD was the only one that actually showed the LASIK operation.

My experience at Accuvsion also was very positive. The pre-sales approach was non-pushy and totally focused on determining the best option for me. One of my visits was on a Friday, a day
when they operate and it was amazing to see people turn up in Fulham with glasses, go through a door and appear two minutes later with no glasses. They had their eyes closed, but they’d would
chat quite happily about how easy LASIK was.

The post operation care has been very very good. I’m sure they’d spot the slightest problem early on and that they’d be able to fix it. They seem to make sure every thing is as safe as
possible and there’s always a way to fix any potential problems. It seems weird now that I was so worried about it.

LASIK seems a breeze, and my lens replacement operation was easier than going to the dentist.

I’m still getting used to what it means to be able to see, to discover how much glasses and contact lenses were holding me back.

  • Customer Services: 4/5
  • Value for Money: 4/5
  • Clinical Team: 4/5
  • Technology: 4/5
Mr Gary Cretton
London
  • Posted on 19/12/2008
  • City : Hertfordshire

My visit to Accuvision was my first step to see if anyone could help with my very poor vision that I have suffered all my life from birth. My Vision was a -28 in my left eye and a -16 in my right eye which was worse than expected when examined at accuvision in Parsons Green. With eyes this bad I knew I would not qualify for laser and just wondered if there was anything that anyone could do. Joan and Vikesh at Accuvision treated me with such respect and class they are a credit to the company.
After being examined by Mr Chad Rostron he stated that he could help me with my eyes and the only option for me was to have implantable contact lenses. I jumped at the chance for the potential of 20/20 in my right eye and correction to my left eye.
Went through the surgery for my left eye in September 2008 and as much as I did not want the surgery the results were out of this world my left eye went from a -28.00 to a -1.00 as it currently is and the vision and comfort is absolutely amazing, my right eye was then operated in december 2008 and was hoping for 20/20 vision after the surgery everything was fine and uncomfortable as expected for a period, as this wore off the vision got better and better and after todays check up with Mr Rostron and Vikesh my right eye is now -0.25 from -16.00 which gives me 20/20 vision.

They are truly amazing at Accuvision and are so professional they made me feel so welcome and comfortable that they have changed my life forever. I cannot put into words how they have changed my life and that now I do not have to worry about contact lenses just enjoy the best vision I have ever had.

If anyone else thinks that you cannot be helped I know nobody as bad eyes as I had and they helped me to feel unbelievable and no words can describe how I feel.

I would like to Thank everbody at Accuvision and the surgery clinic for the way they you treated me and for changing my life forever.

Thank you Mr Rostron, Vikesh and Joan for doing all you could for me it is so appreciated.

Gary Cretton

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Hilary Knight
London
  • Posted on 15/12/2008
  • City : Kent

Had my surgery last month and now have 20/20 vision. The procedure itself is very quick and pain free, of course the vision is ‘foggy’ for a while but still better than without my contact lenses or glasses. The next morning I could see clearly and every day for the first week vision improves. I would definately recommend the Accuvision clinic to anyone considering this surgery, you won’t regret it!

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Matt Buck
  • Posted on 14/12/2008

I would like to take this opportunity to thank wholeheartedly the staff at Accuvision Fulham.

I can say without equivocation, that the service standard I received from consultation to post op review, have been nothing short of exemplary and should be hailed as the platinum experience from a private medical procedure.

I was a moderate myopic and opted for a surface procedure Trans-Epi-Lasik to maintain robust integrity of the cornea. Yes there was some transient pain and dry eye problems but within 3 months of the operation my vision was superior to it’s correction with contacts before. In other words the results have exceeded any reasonable expectation and with something such as one’s vision it’s like a continual celebration, no kidding.

The staff, big up to Vik he knows the score, were amazing. I was never hurried they were always available for answering questions either by phone or in person. They provided total re-assurance with no hard sell and complete honesty with all clinical questions I had, and I had a lot! I did a lot of research myself to feel comfortable with the procedure and glad I did as it corroborated the information I received from the team. My vision is now 20/15 pushing 20/12. Preposterously life affirming!

I even went into the local pub after my last check up and had a good chat and a beer with the guys there. Awesome, simply awesome! Life is different now for us myopes.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
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      Terms & Conditions
      Offer price of £1200 per eye is valid for:
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