What our Patients say

Reviews

We believe that what our patients say about us is a true reflection of our work. We hope that making these independent reviews available to you here will help you to gain a better understanding of what it is like to be an AccuVision patient.
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Lynzi
London
  • Posted on 05/07/2015
  • City : London

 It has been more than a month since my laser eye surgery and I have been benefiting from the result from day one. 

 
Previously with a high prescriptions of  – 8.5 and -8.00 for both eyes, life was unimaginable without heavy glasses. Inconvenience, discomfort, expensive glasses… the problems with glasses, I could go on and on. My tired and dry eyes also discouraged me from using contact lenses excessively. 
 
After comparing with a few other similar service providers in town, I finally decided to go with Accuvision mainly for their warming "human touch". Here you can truly feel everyone works to a common goal- which is making your vision better; and thus everyone takes pride in what they do. You can trust your precious eyes to them, as you would to a close family member. 
 
The procedure itself was quick, painless and hassle -free.  I was well informed of what was coming so the 10-15 minutes of surgery was performed smoothly without surprises. Surely, there was doubt and fear at the time, but my nerve was comforted by a warm hand over mine. After a few days’ rest, my world turned to a new chapter. 
 
With clear vision and without glasses, I am more confident in social events, more vigorous with sports, and happier about myself.  Having my eyes fixed is the 2nd best decision I made so far other than marrying my husband. 
 
The journey is still long ahead, nobody knows what will happen in future but I know I have gained a clear start.

Thank you Accuvision team, sorry I can’t name you all, but all of your efforts were well put together.  

 
Hope you can bring brightness and clearness to more people. 
 

Kind Regards,
 
Lynzi
  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Steven
London
  • Posted on 02/07/2015
  • City : London

I couldn’t have asked for a better experience. The team are all so friendly and helpful. Any questions I had were answered fully and in plain English. Not only were they great on the day of the procedure, but also on follow up appointments. I would highly recommend this clinic if you’re blind as a bat, like I was!

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
P Farthing
Leeds
  • Posted on 22/06/2015
  • City : Wetherby

I initially enquired about laser eye last year with a number of big name providers. I only ended up booking an appointment with Accuvision due to location and how easy it was to get booked in. Having Diabetes T1 I was cautious about actually going through it getting it done, however information from the doctors and from Simon Falk at Wetherby meant I could get it done. The service received from Accuvision in Wetherby was excellent throughout, couldn’t fault it. I had to come back within 6 months of my first visit to make sure my prescription was stable. When the surgery finally came round I had it done on a saturday, loads of slots available to get booked in for. The treatment was virtually painless. My left eye was done first which was fine, my right eye was done second, but knowing what was going to happen after having the first eye done, nerves and adrenaline, made the 2nd a bit more uncomfortable. There was no pain just discomfort and slight soreness afterwords in my right eye. Treatment lasted around 6+ seconds per eye and that was it. The doctors were excellent and did their utmost to keep patients calm during procedure. Keeping your mind on other things during gets you through it if you’re nervous. Vision was blurry for a fair few hours afterwards however rest sorted this. The next day I had clear vision, and its been several months now and my vision has gotten better. I had bruising for a few weeks which cleared. Again I can’t fault the aftercare, follow-up appointments were made and kept to. Highly recommend Accuvision Wetherby. Also must say the pricing is clear, no hidden charges like other laser providers.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
C Novitt
London
  • Posted on 21/06/2015
  • City : Bushey

The staff at Accuvision put you at ease from the moment you walk through the door. They are knowledge and friendly, providing you with a sense of calm. My life has completely changed since having LASIK. I would recommend Accuvision as the one and only place to go if you are thinking of having laser eye treatment, both for facilities and staff. Thank you Accuvision!

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Cat F
Fulham
  • Posted on 02/06/2015
  • City : London

I have worn contact lenses and glasses for 20 years and had been considering getting laser eye surgery for about the past 5 – I finally had it done last week and I really cannot speak highly enough of everyone at Accuvision & I wish I had done it sooner!

The customer care is amazing right from the very first initial appointment, to the surgery itself (painless and not uncomfortable at all – honestly!), and aftercare, and I would recommend Accuvision to all my friends and family!

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
James Hindle
Leeds
  • Posted on 14/05/2015
  • City : Leeds

After considering laser eye treatment for many years, but having been put off by accounts of poor customer service from some of the larger corporate brands, alongside hidden costs, I held back for some time. I found out about Accuvision through my long standing, tried and tested optician, who also does the pre and post operative assessment for the laser eye surgery there. I mentioned my interest to him and, with no pressure whatsoever, he suggested I stop in for a free, no obligation assessment to see if I would be suitable for the surgery. I was pleased to hear I was, and that the price I was quoted was the price I would pay. Extra gimmics and fancy treatment options weren’t going to be suggested just before the surgery, like some of the larger companies I have heard of do, and cost me more on top. The treatment I would get would be the best on offer, and the price would remain. The whole team were incredibly professional and courteous, they made the experience relaxed and comfortable. I work in the medical field myself, so I have a keen eye for when things are being done well, and when there is a façade. Accuvision are one of the best organised, professional and friendly healthcare organisations I have come across – no façade needed! I have always been a little squeamish of anything to do with my eyes, but I was given all the time, care and explanation of the process that I needed to make it as easy an experience as I imagine it could possibly be. The results are incredible! I wish I had this done years back, and the follow up and aftercare made me realise that this wasn’t a one off money making exercise for the team. They kept regular checks on my recovery and satisfaction, and maintained their high level of professionalism and care even though the procedure was complete and they had their money. Unfortunately there are too many companies out there who do not stick to this principle, but Accuvision is not one of them. If you are uncertain about laser eye treatment like I was, I cannot recommend enough that you at least visit Accuvision for an assessment and chat. They are very patient and will clear up your questions without any pressure to commit what-so-ever. It is the best decision I have made in years, and I was very sceptical of the whole procedure before my experience with the team. Thank you all for everything, I hope my practice is as well thought of as I think of yours!

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Ghulam Mustafa
London
  • Posted on 14/05/2015
  • City : Essex

I was using glasses for more than 17 years, I was really tired of using glasses, so decided to get rid from them and then I researched a suitable place for eye surgery and just found ACCUVISION. I went there for consultation and they explained me every thing and answered my questions, my laser surgery was today 13-5-2015 and now I can see perfectly and no need to wear glasses. I would like to thank all the team specially Mr Vikash who is very friendly and caring, I would highly recommend.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Philip Wilson
Leeds
  • Posted on 09/05/2015
  • City : Silsden, West Yorkshire

From my first appointment I knew that I had chosen the best people to do my laser surgery.Simon was very good at reassuring me that it was a simple procedure he helped me make my mind up almost straight away to go ahead. On the day of my surgery I was a very nervous patient but the staff made me at ease and I was very surprised at how fast and professional the whole team was. I had expected to be at the clinic for up to 2 hours but was done and out in less than one hour. My vision had vastly improved immediately. Your team of top class surgeons have given me years of freedom from glasses and contact lenses.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Sally
Birmingham
  • Posted on 23/04/2015
  • City : Worcestershire

 Wow! Thank you so much for an amazing service. Each visit to you has been positive; I have not, at any point felt like "just another pair of eyes to be fixed."

My eyesight is now great and I am transformed.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
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    Invest in your visual future
    AccuWave
    Wavefront LASIK Vision Correction
    Summer Offer!
    JUST£1200*per eye
    *Usual price £1800 per eye | *T’s & C’s apply
    Fill in the contact form or call us today to arrange a complimentary screening consultation. Quote “Summer Offer!” when making your enquiry.
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      Terms & Conditions
      Offer price of £1200 per eye is valid for:
      • WaveFront Optimised Surgery for both eyes. Offer does not apply to a single eye treatment.
      • Myopic prescriptions under -3.50 dioptres only. Prescriptions with other additional conditions/variations may not be eligible and are subject to a detailed evaluation.
      • Prescriptions outside the eligible range are always competitively priced.
      • This offer cannot be used in conjunction with any other offer.
      • There are no cash alternatives to this offer.
      • All eye surgical procedures carry a level of risk including not obtaining the desired outcomes through to varying levels of visual loss. Your eye surgeon will discuss the risks and benefits including ones specific to your circumstances at the time of your preoperative consultation.
      • AccuVision reserve the right to change or withdraw this offer.
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