What our Patients say

Reviews

We believe that what our patients say about us is a true reflection of our work. We hope that making these independent reviews available to you here will help you to gain a better understanding of what it is like to be an AccuVision patient.
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Celeste Upshaw
  • Posted on 05/12/2004

From about the age of 13 things changed, and not for the better. Not only was I subjected to wear the most unflattering pair of NHS glasses available, but my distinctive over bite meant I had to wear a retainer……I cringe to think of it even now, what with being in the choir and extra curricular activites, I never came close to being popular. Because I was a dancer I was eventually introduced to wearing hard contact lenses, painful but apparently necessary as I was young and soft lenses could result in infections. About four years ago I accidently sat on my glasses and never bothered to find another pair. I was wearing my soft lenses every day, all day. I was constantly haunted by the thought that I could be causing long term damage to my eyes. Everybody seemed to know about lasik eye surgery but no one I knew had actually been through it. They were however exceptionally keen for me to experience it and report back to them. I’d seen adverts for Accuvision and had my consultation. The main thing that struck me was that they didn’t treat you like a number. They throughly examined my eyes. Nick and Mike didn’t fill my head with guarantees but said that in my case it would be a straight forward procedure. The following week I went to have the surgery done. I can honestly say that they made me feel so comfortable and had answered all my questions that I felt fully prepared. It was very quick and painless and there was a nurse right by my side. Over the next few days the blurry that I was warned about gradually lifted and I have perfect 20/20 vision!! I was even driving 48hrs later. Its strange how quickly you become used not wearing lenses. The aftercare was hugely important and prevented me from any discomfort or risk of infection, there was even a 24 hour helpline that would be answered by a member of the clinical team. I was treated as a completely new case and felt like it was customised to my exact requirements. Right after the surgery, whilst still on the bed, the consultant asked me ‘If you grew a third eye and you needed to have it done again, would you?’ I replied without any hesitation and a smile on my face ‘in a heart beat’.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Diane Lewis-Cole
  • Posted on 05/12/2004

AccuVision has changed my life. With their knowledge,their care, their service,their state of the art equipment, making me be a part of ‘their’ team and proving to me ‘seeing IS believing’ Excellant results excellant staff and consultants, without a doubt! I HIGHLY recommend AccuVision as their advanced techniques allowed me to be able to see both distance and reading. ‘Mono vision’ as it is called, done at the PERFECT balance, with state of the art percision, has given me COMPLETE freedom, even though I am 55 and all the other places could not correct both conditions, AccuVision has been able to do this.I will be eternally gratefull to them forever for releasing me from my glasses. When I left there yesterday after my 5 day post op one of the partners said to me ‘thank You for entrusting us with your eyes,’ I replied ‘no Thank YOU for giving me to privledge of the journey.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Mick Barrett
  • Posted on 30/11/2004

I had my consultation with Accuvision after being told that my prescription was too severe for Laser surgery at another clinic. My prescription was a -6.75 with a 4.25 astigmatism in my left eye and a -8 with a 2,5 astigmatism in my right eye. I went along with no real hope that they could offer me anything different. I was over the moon when, after careful examination of my eyes and prescription, Vikash declared that they could not only treat my eyes but be confident that I would not have to wear glasses for anything more than possibly night driving.

I booked up my treatment and went in for it about two weeks later. I was very nervous laying on the table but had no need to be. The staff were superb and Nick Jacobs made me feel very relaxed. In no time at all I was being told to sit up and come over to a check up desk. Without thinking I opened my eyes….and I could see the other end of the room perfectly. To say it was amazing is a massive understatement, I had been wearing glasses full time since I was six or seven and couldn’t see a hand in front of my face without them.

I spent the next few days walking around like a grinning idiot, just so pleased and amazed at the miracle that they had performed. I had very slight discomfort for the first evening, just like having really tired and dry eyes. After that they were fine, no discomfort at all. Slight haziness on and off for the first few days, which was exactly as advised it would be.

Now, a couple of months later, I am still disbelieving that it is for real and I no longer need glasses. My check ups have shown my vision to be better than 20/20 with only a very slight astigmatism remaining in my left eye. Even for night driving I do not need glasses.

A big big thank you to all at Accuvision for their treatment and experience. Thank you.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
lucy
  • Posted on 10/11/2004

I have been blind in one eye since I was a child and have worn a contact lens for the last 13 years. Obviously, this worried me incase anything went wrong with my one ‘good’ eye. Accuvision were thoroughly professional and reassuring when dealing with me. They took a good two hours on my initial consultation and I felt total confidence in them. My vision is now apparently better than 20:20 in my working eye and I feel like a miracle has been performed! I would certainly recommend this clinic to anyone else requiring treatment.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Lisa Gantly
  • Posted on 03/11/2004

I have worn glasses since the age of 7 – 17 and contact lenses for the last 12 years and have been wanting my eyes ‘done’ for as long as I care to remember. I was told about wavefront by my optician and that it could treat lower prescriptions and astigmatism etc… This is how I came across Accuvision. I had 3 consultations before my surgery last July and I have gone from -9 / -9.75 with astigmatism to 20/20. It is the most amazing thing I have ever been through (even childbirth – and I’m about to do that again!!!) NO PAIN, NO DISCOMFORT, I was done on a Monday and back at work and driving on the Thursday. It did take a few months for the night vision to settle but at my 6 month check up everything was perfect and has been since. I would highly recommend Accuvision to anyone considering laser surgery

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Dee Wallace
  • Posted on 02/11/2004

I am 58 years old and have worn glasses since the age of seven. For the last 20 years I have worn soft contact lenses. Previous enquiries about corrective surgery had always resulted in disappointment, as my sight was too poor for the technology available.

In December 2003 I had a consultation at Ultralase. Although they were unable to offer me treatment they did refer me to Accuvision, for which I will always be grateful to Jay.

I had a consultation with Accuvision on 13th January and was stunned to be told I was suitable for surgery. My vision was -11, right eye and -9, left eye, with a high degree of astigmatism. In addition I had thin corneas. The whole process was very clearly explained to me and the consultants made sure I understood every aspect of my treatment. I was advised that all surgery carries a risk and was given time to think it over. I felt very confident that I could trust Accuvision to achieve the best possible result for me.

I had my surgery on 5th February 2004. The procedure itself was slightly uncomfortable but not painful, and the nurse was there to hold my hand! It took about 10 minutes. I had an inferior flap (upside down), which meant I would have ‘bandage lenses’ inserted for one day to aid healing. It was an incredibly emotional moment for me when I sat up and found I could see everything around me.

I have been back for two follow up appointments and everything has gone perfectly. My vision is already better than it was with contact lenses and will carry on improving over the next couple of weeks. I have been given near 20/20 vision in my right eye, while my left was deliberately slightly under corrected to allow the best possible near vision. The result is excellent vision, both near and far.

I would like to thank everyone at Accuvision – the surgeon Nick Jacobs, and Darius, Nick, Mike and Vik, not only for my sight but for the wonderful care and consideration they showed me. I will be forever grateful.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Gina Bate
  • Posted on 29/10/2004

Just wanted to say thank you for ‘looking after my eyes’! I felt I couldn’t have been in better hands. You are all so professional and it mean’t so much ….. If anyone is nervous and not sure what to do, let me re-assure you, from my own personal experience, I could not have put my ‘eyes’ in better hands. Everything from start to finish was so professional, I just knew that my eyes would be ok….. and they are. Infact more than ok – I am writing this just 24 hours after treatment and it is just wonderful. After many years of wearing contact lenses my eyes already feel ‘brighter’. Even immediately after treatment, a quick peep revealed, with reasonable clarity that things were already sharp, though a little like looking through ‘cling film’! A big thank you to my surgeon – Nick Jacobs and the lovely nurse who held my hand! I woke up this morning and the wow factor was already there, albeit still a little like looking through the cling film! As the day has gone on it just keeps getting better – cling film has gone now. I’ve been shopping to Harrods and Harvey Nicks and have been driving around in my car – all stuff I never expected to be doing so soon. If you are still wondering whether to do it – I had concerns, you are bound to ….. but now I am so pleased I’ve done it.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
John Telfer
  • Posted on 18/10/2004

I had my eye sight corrected at Accuvision five weeks ago. I live at Newcastle but because my prescription was so bad at +7.5 no one would treat me. I had a free consultation at the London clinic and was so impressed I had the treatment two days later. The procedure took only minutes and there was no pain. My sight was improved instantly and got better each day. I had worn glasses or contact lenses for nearly fifty years and have now thrown them away. My vision was checked arter a month and is now 20/20 My advice is to go for it…

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Pippa Bailey
  • Posted on 14/10/2004

Amazing, I can see! 3 months ago I had a glasses prescription of + 6 and + 5.5 and couldn’t be without my glasses for more than a few minutes without getting a headache. Now thanks to Accuvision’s care, attention to detail and wave front technology I have 20/20 vision in both eyes. The procedure was a bit scary and to be honest a bit painful. I had an interesting train ride to Croydon being guided like a blind person, and eventually I began to feel a little better. The worst of the pain only really lasted about 3 hours and suddenly I could open my eyes better and even watch the TV without my glasses, something I had never been able to do. The next morning I already had roughly 20/20 vision – wonderful after wearing glasses or contact lenses since I was 2 years old. I still can’t bear to chuck out my old faithful scratched and well worn glasses, not because I think my eyes will get worse again but just because it is great to be reminded every now and again what Accuvision did for me. It was worth paying more money than other clinics, for a start I wasn’t a borderline case with them and they really do seem to care what happens to you afterwards. I seemed to heal quicker and have less pain than other people that have used the usual cheaper places even though my prescription was much higher than them. Well worth the money, I would recommend Accuvision to any one with a higher prescription.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
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