What our Patients say

Reviews

We believe that what our patients say about us is a true reflection of our work. We hope that making these independent reviews available to you here will help you to gain a better understanding of what it is like to be an AccuVision patient.
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Victoria Green
  • Posted on 22/03/2005

I have worn glasses since the age of 3 and soft contact lenses from the age of 16. With a prescription of +7.5 with a severe astigmatism in both eyes, I assumed that I was destined to wear my glasses and lenses for life. This appeared to be compounded by a condition called Pigmentation Dispersion Syndrome, which is apparently very rare in long sighted people.

When I was told last authumn that I may no longer be able to wear soft lenses due to a growth of blood vessels in my right eye, I was devastated. I contacted a number of clinics to enquire about laser surgery and was told by all of them that my prescription was way outside the range for treatment. Then, purely by chance, I came across an advert for Accuvision and was encourgaed to find that they were willing to see me for a consultation.

Within a few weeks, I received an extremely comprehensive consultation which dealt with every aspect of the surgery and possible related risks in the most informative and empathetic way. The staff at the clinic were the friendliest and most helpful professionals I have ever encountered in the 32 years that I have been receiving treatment for my sight defects and I was dumbfounded to be told that they could help me. A week later, following a short and painless procedure, I was able to see almost perfectly without the use of glasses or lenses. Now 3 months after the surgery, I am delighted to report that I have better than 20/20 vision in my right eye with no astigmatism and my left eye is -0.5 with no astigmatism. I no longer need to wear glasses or lenses for anything and its all thanks to Accuvision. Yes, it may cost you a little more but never underestimate the value of your sight – these people are true professionals, not GPs trained in laser surgery as found in some clinics and they have access to the most state of the art technology that they have been involved in developing. No other clinic can compare, so save yourself the time and effort and go straight to the professionals. I would recommed this clinic to ANYONE.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Daniel King
  • Posted on 21/03/2005

For a number of years I have wanted to get laser treatment and decided after much research and 2 consultations with 2 seperate companies that Accuvision (which was the 2nd consultation) was the company that instilled full confidence in my trust with them with regards to the entire procedure.
I had a prescription of only -2 in both eyes and after a very efficient, professional service I now have 20/20 vision.
To say that I am happy would be an understatement…
If you are thinking of having the treatment I would most certainly advise the crew at Accuvision.
That’s all I need to say!

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Denise Wellock
  • Posted on 20/03/2005

I was first introduced to Accuvision in autumn last year when I was at my local Opticians for a routine two year check up. I was discussing my poor eyesight with my Optician and I said that I had considered laser eye surgery but had been told when I had made enquiries with a laser eye company that they did not accept anyone with a prescription of 5.00+ and over. The laser eye company I had made enquiries with said that they had not had good results in the past with higher plus lens prescriptions and so were not taking anyone with that sort of prescription any more. I had also e-mailed another eye laser company and sent my details and they had told me that I was border-line. My Optician said that they were involved with an eye laser company called Accuvision and did I want them to have a look at my eyes and see if I was suitable for laser surgery. I agreed to this but didn’t really expect to be found suitable.

I went for the assessment. Carol did the assessment on behalf of Accuvision. She was very thorough and easy to talk to. She said that I was suitable and told me quite a lot about the procedure etc. She did not put me under any pressure to make a decision there and then and told me to go away and think about it.

It took me about six weeks to make up my mind completely. During this time I had e-mailed Accuvision with some queries and I had gone back to see Carol to discuss some points, which I wasn’t too sure of. I also kept looking at the comments of people who had previously had surgery, on Accuvision’s web site (hence my contribution). I had the surgery on the 6th December last year. It really didn’t hurt! The Accuvision team are very friendly and understand just how apprehensive you are. I had a very lovely nurse who held my hand (I’m surprised I didn’t break her fingers I was so frightened) through the whole procedure. After the surgery my eyes just felt really heavy and felt a lot more comfortable when they were shut. After about 30 minutes my surgeon, Mr Chad Rostron, looked at them again to make sure everything was okay and I was told to keep them closed as much as possible and to go to the nearby hotel which I had booked for an overnight stay and have a sleep, which I did. I kept wondering when the pain would start but to my delight it never did. I felt well enough after a little sleep to have a meal. The discomfort I had wasn’t even bad enough for me to have to take any painkillers.

The next day I was able to see a lot more clearly although my vision was still very blurred but I wasn’t too concerned as this was what I had been told to expect. I wasn’t feeling any discomfort from the surgery at all. I went back to the clinic for an eye examination and was told that everything was going perfectly. It took quite a few weeks for my vision to settle down completely.
I have recently had a routine check up, carried out at my local Opticians, with Carol and Nick, from Accuvision. Before the surgery my eyesight prescription was 5.00+ for my right eye and 5.25+ for my left eye for distance and another 1.75+ on top of my distance prescription for close work (with astigmatism). I currently do not need glasses at all for distance vision and for computer work 1.50+ and 2.00+ for close work and reading. I was told from the outset that because of my age (56) I would still need glasses for close work. What I didn’t realise was that the lens prescription would only be a fraction of what it was before surgery.

I am delighted with the results of my surgery. It is great to wake up in the morning and not have to fumble around trying to think where you left your glasses the night before. I was totally dependent on wearing glasses and all the hassle that comes with that – but not any more! I would like to say a big thanks to the whole Accuvision team. Denise Wellock 5/5

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Mark Lennon
  • Posted on 15/03/2005

For 25 years I had to wear thick uncomfortable glasses for a prescription of +6.00 r/e +7.00 l/e with severe astigmatism and a very lazy l/e, so as many of you out there will know the dream of having to never wear glasses seemed unrealistic. I had been refused laser treatment twice before when I was growing up as my prescription was said to be too high.

In November 2004 my life was changed forever when I found out the Accuvision would be able to treat me. Obviously, I felt nervous and had a million questions in my mind but all the staff at Accuvision put my mind at rest. I was very impressed at the relaxed and professional atmosphere I nearly forgot I was about to undergo treatment that would change my sight forever.

Within 30 minutes after the treatment I walked out of the clinic with my glasses in my hand with a prescription of 0.25 in my r/e and 0.50 in my l/e (better vision than most people who don’t even need glasses). There was no pain and I could see clearly for the first time ever!

My family and friends could not believe the transformation in me, I feel more confident and relaxed and most importantly I don’t have to worry about glasses/contact lenses anymore.

All I would say to you is that if you are thinking about having this treatment done, just go for it, trust me that the surgeons and the staff at Accuvision truly do make dreams come true.

Mark Lennon
Age: 28

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Noel Dunne
  • Posted on 12/03/2005

Very impressed good value for money.

From initial visit to post surgery check-ups, I received top service.
Accuvision fully explained the procedure and put my mind at rest. I now have better than 20/20 vision.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Steph Rose
  • Posted on 02/03/2005

I cannot sing the praises of the Doctors and staff at Accuvision highly enough. I wish also to thank Lasik-eyes. I had been considering laser surgery for years but it was only after contacting Accuvision that I felt confident enough to go ahead with the procedure. Accuvision’s ‘state of the art’ technology and the patience of their staff, as I asked hundreds of questions, was commendable. My prescription was -5.5 in both eyes, I’m 25 years old and I had worn glasses since I was 13. I had areas of concern when I first spoke to Accuvision. The main questions were,would be able to see as well after surgery as I did with my lenses, and would I need glasses in the future. The replies were honest and understandable no guarantees but a better than 95% chance I would see 2020 and only a small possibility of needing a reduced prescription. I was reassured with the honest approach of no guarantees albeit from their previous patients then odds were heavily in my favour. After my initial consultation, Accuvision were able to provide me with outcomes of patients with a similar prescription to mine the numbers were very good. They also explained that I would (like most people) need reading glasses after the age of 45 this would be the case if I was to continue wearing contact lenses. I went ahead with the procedure. Having surgery should give me approx 20 years of ‘glasses free’ vision after which I would probably need to start wearing reading glasses as my eye muscles weakened. The likelihood of 20 years without glasses was enough to persuade me to go ahead and have the laser eye surgery. I am a travel agent and travelling with all the kit that goes with contact lenses and then also taking specs was getting me down. I was scared perhaps terrified would be more accurate, but my fears proved to be totally unfounded. The procedure took approx 10 minutes and while it was slightly uncomfortable it did not hurt at all! My vision was instantly ‘cured’, as I left the operating theatre I was able to see my glasses on the table at the far end of the room. You are advised to keep your eyes shut as much as possible in the next few hours after the op. To be honest that was the most comfortable thing to do, as my eyes felt as if I’d over worn my contact lenses. It was an amazing feeling to be able to read car number plates without glasses as I left Accuvision and walked out. My eyes felt gritty for about 4 hours. That evening I went out for a meal confident in my vision only a slight haziness, which cleared over the next few days. Now with the opening of a Midlands clinic close to the NEC I have my appointments with the clinic staff there. I can not congratulate the staff at both the Accuvision Centres. Also I would like to thank this web site for the help in navigating my way to a successful outcome of better than 2020. I am surprised at the volume of testimonials that you have collected. It was this volume and diversity of patients both on lasik-eyes and Accuvision that helped me build up the confidence to undertake this “life changing” surgery. THANKS LASIK-EYES and ACCUVISION. I cannot stress how much easier life is without having to worry about lenses and solutions and glasses. I have travelled abroad a number of times and thank god for Accuvision. If you are considering laser eye surgery. Don’t be frightened at least ask the questions.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
mike bailey
  • Posted on 22/02/2005

I had been considering lasik eye treatment for quite some time. and had spoken to a few eye treatment centers But it was only after visiting the accuvision centre in New King’s Road Chelsea That I decided to go ahead. My consultation and examination a week before the operation on the 17th February 2005 was about 1 hour and answered all my questions including some silly ones. it was explained to me that as mine was an age related condition that I would still a need glasses for reading. But it would release me from having to wear glasses all the time. the results are that I now have 20 20 Vision which is astonishing when you consider that I am 61 years old and have worn glasses for the past 30 years. My only way of thanking these very friendly and professional people. apart from the cost of the operation is to write about my experience on their website.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Varsha Patel
  • Posted on 20/02/2005

I have had glasses since childhood. My prescription was -6.5 in both eyes. I was very aprehensive about laser eye surgery, however a few of my friends who had their surgery at Accuvision finally convinced me to go for a consultation. I have to say I was very nervous on the day of the surgery, but my fears were totally unfounded. All I felt was a slight discomfort for a couple of hours after surgery, which took less than 15 minutes. The next day I had 20/20 vision- no more glasses.
A big THANK YOU to all the staff at Accuvision for transforming my life!!

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
David Wasilewski
  • Posted on 17/02/2005

I have worn glasses since childhood with a prescription of 2.25 and 4.0. I hated going indoors and experiencing the ‘steaming up’ effect and having to take my glasses off to do contact sports. The results of my surgery are excellent! I had 20/20 vision the day after surgery and it may get even better after my eyes have had some more time to heal. The process was unpleasant but not painful and the staff were very thorough and professional. I wake up in the morning and I can read the alarm clock; I can go swimming and do contact sports and see what I am doing. I feel liberated. Money well spent.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
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