What our Patients say

Reviews

We believe that what our patients say about us is a true reflection of our work. We hope that making these independent reviews available to you here will help you to gain a better understanding of what it is like to be an AccuVision patient.
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elliot
  • Posted on 13/12/2006

fantastic work! had eye surgery a week ago, and very, very impressed with the results. money well spent. surgery itself was quick and you can’t feel a thing, including when they hold your eye open with a speculum thingie… because of the anaesthetic, you don’t know that eye’s not blinking.

my score (I gave 4/5 for customer service) is marred only by the sales consultant i saw on my first appointment, who seemed a little put out by my questioning on price. he’d done all the tests and told me i was perfect on all of them, and then charged me 30% more than the price advertised on the web site because my cornea was a few microns thinner than usual. surely their laser can cope with such things and make adjustments without any difficulty?

i asked him how many people actually get the £500 per eye price, and he wouldn’t tell me.

also, a loooong wait before going in for the laser treatment itself – almost an hour in the waiting room. just as well i wasn’t nervous otherwise i’d have been wetting myself by the time i went in.

  • Customer Services: 4/5
  • Value for Money: 4/5
  • Clinical Team: 4/5
  • Technology: 4/5
Alessio
  • Posted on 06/12/2006

I STRONGLY recommend this clinic.

I had -1.75 sphere on both eyes, plus 2 and 2.75 cylinder left and right respectively. 16 hrs after surgery I could see 21/20.

The operation was 5 mins long and very interesting to ‘watch’. I could actually see clearly straight after, but was asked to keep my eyes closed for 30min for obvious reasons (the eagerness was strong, I tell you:-). I used the drops as instructed. Minor itching. I was actually a bit negligent in the immediate post-op because I went shopping and staid up late. The morning after, they took the contacts off. Now, 3 days after, my eyes feel and see absolutely perfect. I’m even tempted to stop using the drops altogether.

I think it’s important to go for the best surgeon and trust him/her with everything else. Those of Accuvision have A LOT (Dr Rostron has a 25 pages CV!) of VERY RELEVANT and FIRST GRADE Experience.

Accuvision’s Allegretto Eye-Q 400’s are very recent and advanced german technology. Note that Germany is home to companies like Zeiss (the best lenses), Leika (the best cameras), Leo Electron Microscopy (very advanced electron microscopes). Competitors of Accuvision were very vocal with me about their Visx S4’s because they know a lot has been publicized about them out there. It’s only because they are American and they have a strong market penetration there. But the situation has been changing rapidly since the Eye-Q 400 was FDA-approved in 2003 and a big part of the new machines sold there since 2003 are Eye-Q’s. A clinic with weak surgeons will certainly try to sell how great and popular their Visx is.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Peter Marks
  • Posted on 06/12/2006

I am 22 years old and had Leukemia when I was 7 years old, this was treated with a bone marrow transplant. I have had problems with the new bone marrow fighting against my body giving me various problems like Rheumatoid Arthritis and cataracts. The cataracts was removed when I was 8 years old but needed to wear glasses.
After looking on the internet I found a place in Bristol called Ultralase so I decided to book my self in for a free consultation. So I went all the way up to Bristol from Cornwall for my free consultation but when I got there I was told that they would not do the treatment because I had Rheumatoid Arthritis and was sent home very disappointed but I was not going to give up so I got on the internet again and found Accuvision in London so I booked up for a consultation and traveled up to London when as soon as I stepped in the door I felt at home, all the staff where kind and caring. I had my consultation and was told they would do the treatment (I couldn’t believe my dream come true).
After I had the laser treatment my eyes felt like I had grit in them and my sight was blurry for the first few day but each day that went bye my eyesight just got better and better. Now I am a month past my treatment I feel my eyesight is better now then what it was like wearing glasses.
Thank you to all the staff at Accuvision for treating me so kindly and making my dream come true.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Em
  • Posted on 06/12/2006

It’s been nearly a month since I had my treatment and I’m so pleased with the results. Accuvision were fantastic throughout the process and I simply cannot fault the service I’ve received.
Although the surgery was completely painless and the staff were very calming, I nevertheless felt pretty freaked out when I lay on the table and the procedure begun. However, after the first eye was underway & I realised that it really wasn’t scary at all, I was much more relaxed – just lay back and enjoyed the ‘light show’. My vision was excellent when I came out of surgery and I really wanted to look around rather than keeping my eyes closed and rested. My eyes were a little uncomfortable (slightly ‘gritty’) for the first two days – but I found resting them helped a lot & was a great excuse to listen to books on tape all weekend. I then had pretty dry eyes for about a week afterwards which were relieved by artificial tears. Overall, it was well worth a little discomfort and I’m now amazed each day at how great my vision is. I no longer need eye drops and my concerns about my night vision becoming poorer are completely unwarranted. I’ve already recommended Accuvision to two of my colleagues (one who has already had her eyes done there now) and would recommend it to anyone considering laser eye surgery.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Stephen Kingsbury
  • Posted on 01/12/2006

I had the laser treatment last August and have just completed my final check up. I am amazed that, for 37 years of my life, I woke every morning with very blurred vision and now I find myself taking for granted the fact that I now have better than 20/20 vision all the time!

I know what it’s like when you first decide to go for this procedure and how nervous you will be. Please be assured that the staff at Accuvision made me feel confident from the outset both through their professionalism and the way they explained exactly how each step would go in as much graphic detail as you fancy!

The actual operation itself, yes of course I was a bit nervous and the experience itself was a bit freaky but utterly painless. It was over in no time and I had total confidence in the surgeon and his staff.

The aftercare has been great and I would recommend Accuvision to anyone considering this treatment.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Adam Cloebury
  • Posted on 29/11/2006

What more is there to say. Perfect vision after a week. No discomfort or pain even during the surgery. Brilliant service. At 750 an eye you should think about anywhere else. Already recommended them to a few friends.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
mike larkin
  • Posted on 28/11/2006

I had been toying with the idea of visiting an laser eye surgeon, and found one in Bluewater near where I live. I went along for the consultation and looking forward to eye laser surgery, but when being told that as my eye sight was so bad and when they matched the cost to my eye sight, I was flabbergasted, and fell off my chair. (not reading the small print which said “from” ) this eye laser surgeon wanted to charge me 4 times what I thought the cost would be (*£395 per eye). I decided to shop around and looked for a more reasonable eye laser surgeon, without compensating service or procedure.

I found Accuvision, New Kings Road, Fulham. I had worn contact lenses and glasses since I was 19 for 28 years. For years I had abused my eyes by keeping contact lenses in my eyes for extended hours, and kept lens well past there sell by date. I never envisaged having such perfect eye sight after corrective treatment.

I would like to thank the staff for such a caring manor, throughout the whole process I was informed of each and every part from what to expect and right down to the sensation I would feel. There was NO pain, only very slight discomfort. In my own words it was like having my very own version of close encounters of the third kind, with different coloured lights flashing in front of your eyes, white, green and red lights, as the surgery was done.

Immediately after getting up from the surgery I knew it had been a great success, although very hazy It was the first time I could see the whites of everyone’s eyes clearly without specs for 28 years, my vision before surgery was -6.0 Spectacle prescription in both eyes. For the majority of the first two weeks I had halo’s around lights whether it be driving or just looking a lights, but this didn’t hinder my sight which has really improved since and become much sharper, also my near sighted vision was as good immediately after surgery but this has also improved and I can see clearly as 7 inches from each eye. I had Lasik Wavefront surgery which was done on the 4th October, and at my weekly check-up was told that my eyesight was now better than 20-20 vision.

Thank you very much Accuvission for my eye-sight back, its fantastic!
I have recommended Accuvission to many close friends and family, and told them all if they wish a chaperone I’m willing to go with them.

Once again, big thanks to all the surgeons, doctors, consultants and staff at Accuvision, fantastic!

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Gavin B
  • Posted on 28/11/2006

Without doubt one of the best decisions I have made was to get my eyes corrected by laser. It wasn’t cheap but you really can’t (well I couldn’t) put a price on 20/20 vision and not having to put on a pair of glasses or insert a pair of contact lenses.

The staff at Accuvision were extremely professional and courteous and I was under the impression that the patient always came first – from the initial consultation right through to the aftercare one year on after surgery. They went through the results of the consultation and made their recommendation and my suitability.

I started out at R: +1.25 / -5.00 / 180 and L: +1.00 / -5.00 / 7.

After surgery I am now L: 6/6 and R: 6/6+ which is the equivalent of 20:20 in my left and 20:15 in my right which I would not have belived possible. Its a strange feeling when you have spent all of your life looking at a blurred world to wake up in the morning and being able to see.

Overall I was very impressed with Accuvision and have no reservations about recommending them to others.

  • Customer Services: 4/5
  • Value for Money: 4/5
  • Clinical Team: 4/5
  • Technology: 4/5
Sarah Waldron
  • Posted on 26/11/2006

I had my eyes operated on in August. To say I was terrified was an understatement, but the surgery was fine, such a non event after all my worrying. A little wierd but absolutely no pain whatsoever and within seconds of opening my eyes I could see that my vision was better. I could read the ticker tape on the TV in the waiting room, something that would have been impossible before!! When I went back for my weekly check up, the staff were shocked to see that my vision was 20/10 ( better than 20/20, they said to achieve that the surgery had shaved the right amount off my eye down to the last cell!!) This really is the best thing I have ever had done, the best way I can explain it is that before I was watching life on a 14inch telly and now it’s like I’m seeing in high definition.!

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
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