What our Patients say

Reviews

We believe that what our patients say about us is a true reflection of our work. We hope that making these independent reviews available to you here will help you to gain a better understanding of what it is like to be an AccuVision patient.
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Sharon (update)
  • Posted on 13/05/2007

Just to update – I had my 3 week check up last Wednesday, and everything is fab! I’ve still got a bit of dryness, so have been supplied with more drops, but overall its much less uncomfortable than wearing contact lenses. To be fair, I never really had a huge problem with contacts other than losing them, I just kind of got used to my eyes feeling slightly odd and never really thought much of it. I think the main reason I notice the slight dryness more now is because I’m conscious of not being able to rub my eyes!

I’ve been driving with no problems since day 4, and was told at the recent check up that I can now resume swimming, kayaking etc so I’m really pleased about that as I was expecting to have to stay out of water for much longer.

The ‘smeariness’ I mentioned has gone, apparently that was do to with my tear film, and even night vision is a lot better.

Overall really, really pleased and well worth the cash and stress!!

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Amanda Davidson
  • Posted on 08/05/2007

Many of the reviews for Accuvision are very long. I will just suffice by saying that you would not trust the safety of your eyes to just anybody and in Chad Rostron I do not believe there are many specialists into whose hands their safety could be better put. I had my surgery in London in early June 2007, the care I got was top class, everything since in terms of recovery has followed the pattern they said it would and I could not be more pleased. In addition, the clinic offers numerous free aftercare consultations as part of the total package. A sincere thank you to Mr Rostron and the team for freeing me after a lifetime saddled with glasses and lenses. I would not hesitate to recommend you.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Sally-Ann Hardwick
  • Posted on 06/05/2007

I am in my 30’s and was fed up with contact lenses and not be able to see when I went swimming. I was -5.25 in both eyes with astigmatism. My optician advised me not to get my hopes up and I would probably end up needing glasses for driving ( a -1). I was so nervous but the staff were wonderful, the lady even held my hand whilst I had it done. It is not at all painful and by that evening I was watching TV with only a slight blurring. The next day I returned to have my bandage lenses out and within a couple of hours could see well enough to drive! 6 weeks after I saw my optician who was very excited to check my eyes. He said the healing was good and there was no scar on my cornea. He said another optician wouldn’t even know I had it done. I was perfect in one eye and slightly long sighted in the other. He said this would fluctuate for a while but he said I couldn’t have hoped for a better result. I have my 3/4 month check up tomorrow and I am sure that will go well. I had slightly dry eyes for 2 weeks but the drops I was given fixed that. If in doubt go for a consulation, I wished I had done this years ago!

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
James
  • Posted on 25/04/2007

I had wavefront lasik at their Parsons Green clinic in London a couple of weeks ago.

Consultation was great with no pressure to book up, which was refreshing as i felt under pressure to go ahead at the other consulatations I had. I went to 4 different places before deciding to opt for Accuvision. I chose them as they made me feel at ease, seemed honest, were not pushy, and they seem to have greater experience of dealing successfully with poorer prescriptions like mine. They were also competitively priced.

The actual surgery day was quick and comfortable. They have been professional, polite and curteous at all times. I was only there about 1.5 hours on the day of the surgery, which included them rechecking my prescription, etc.

Immediately afterwards my vision was a bit foggy/blurry but by the time of my check up the next day i could see ok. I had -9 eyes before! Ive now had my one week check up and have 20/20 vision in my right eye. Not quite there in my left eye yet but will update you after my 1 month check up. This may be because they altered their assesment of my left eye prescription slightly on the day of surgery saying it wasn’t quite as bad as before. I suspect if they hadnt tweeked it that eye would be perfect now also. I will withhold verdict on this though until my 1 month check up. Anyhows, im glad I did it. I’m at -0.1 in my right eye and -0.3 in my left at the moment with no problems which is alot better than -9 eyes! I can now live my life completely free of glasses or contact lenses.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Zoe Wilson
  • Posted on 25/04/2007

Had lasik at the Fulham branch just over a week ago. Despite being very nervous, the experience was extremely positive and I am already recommending Accuvision to my closest family and friends. I have no regrets of opting for Lasik or choosing (after lots of research) this clinic. I had 20:20 vision 24 hours after the surgery, which was quick and did not hurt. As a result I have been freed from painful lens use and I only wish I had been able to do this earlier. The single thing which could have been improved is the fact that post-op patients and those awaiting surgery sit in the same area – the obvious discomfort of an earlier patient (who I later found out had undergone a different procedure) certainly exacerbated my nerves. Having said this, every member of staff I encountered at Accuvision was extremely kind, caring and professional; I cannot thank them enough for my ‘new eyes’.

  • Customer Services: 4/5
  • Value for Money: 4/5
  • Clinical Team: 4/5
  • Technology: 4/5
Sharon
  • Posted on 15/04/2007

I was done on Thursday at the Solihull clinic, have gone from -6.5 in right eye to -0.25 and -3.75 in left to -0.5. Absolutely amazing, the team there were really good. Things are still a little smeary, which I was assured will get better – it feels a bit like having contact lenses which have been in slightly too long. Info on this site was hugely helpful, enough people have described what the actual procedure is like so I won’t bore you! I was very scared, and the surgical team had to keep reminding me to try and breathe normally as I was hyperventilating for the whole of the first eye. Of course that meant I got an extra dose of that gross smell, which even though I had been expecting it was quite unpleasant. The smell does go on for the full 10 seconds, for some odd reason I was surprised by that. I think it’s really good that they have everyone in the same waiting room, as it makes you feel they have nothing to hide that way. Next check up is Thursday so will update then. All the best to anyone else who is going in!

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Paul
  • Posted on 10/04/2007

After reviewing numerous websites and a number of clinics, I chose Accusvision predominantly based on friends recommendations and cost.

The initial consultation was really helpful in explaining the options and risks (its easy to find this info on the web, so nothing should surprise you during the consultation). Due to the fact that I play rugby, epi-lasik was recommended, on healing its a more stable option for someone who is likely to get the odd finger or elbow in their eye! I had been keen on lasik due to the quicker healing time + less pain, but met a patient in a similar position to me some 4 weeks after his procedure, he was really positive and this convinvced me to go for epi-lasik, despite the longer and more difficult intial healing period.

I found the procedure a pretty intense 10 minutes, including a few seconds of blindness, a few seconds of ‘kalidescope’ vision, and a few more with the smell of burning. With sore and sensitive eyes I was glad I’d taken someone with me, the journey home on the tube would have been interesting otherwise. That night was very painful, antibiotic drops (that you have to take) and painkillers helped, plus something to induce sleep. The following day was much better, you can start to see well but eyes are very sensitive so sunglasses are a must, I’d recommend sleeping / resting for as long as possible. A couple more days and things slowly get better, again, dont over do it, its not worth pushing it.

My vision did vary in the first few weeks, this seemed to be down to tiredness and differences in healing – all perfectly normal. After a month both eyes really settled down and now three months on and I take it for granted.

Things to be aware of at Accusivion, you will only see your surgeon during the procedure, the remainder of the time you are dealt with by other members of the team. This is really not a problem as these guys are very friendly and helpful, but if you’re after contact with your surgeon from start to finish you need to go elsewhere, and pay a higher price for it.

For me, I was happy with the service and delighted with the results – my vision is now 20/20 (better in my left eye) and its great not worrying about glasses or lenses. I’d do it again tomorrow without hesitation, a big thanks to all at Accuvision.

  • Customer Services: 4/5
  • Value for Money: 4/5
  • Clinical Team: 4/5
  • Technology: 4/5
Sally Gilbert
  • Posted on 22/03/2007

I was -9 in both eyes, so was delighted when Accuvision were able to treat me in April 2006. I had previously gone to Ultralase who advised that I was not suitable, so to have a positive response from Accuvision was great. I was a bit concerned when they said they could do it as I had already been told I was unsuitable but they reassured me that they had more advanced machinery and could treat patients with a higher prescription.

I was made to feel comfortable at all times and the treatment and aftercare were brilliant. I now have 20/20 vision which is amazing as I was so short sighted before. Both my friends and family were amazed wtih the results and I would recommend Accuvision to anyone.

Don’t put it off any longer, go for it – it’s well worth the money.

  • Customer Services: 4/5
  • Value for Money: 4/5
  • Clinical Team: 4/5
  • Technology: 4/5
Mark Hearne
  • Posted on 15/03/2007

I had my surgery done back in September as a couple of my friends had had their done at this clinic earlier the same year. I have been completely satisfied with all aspects of the car I have receieved and with the quality of my vision etc which is now better than 20/20 in both eyes. My pre surgery prescription was -5.00 in the left eye and -4.75 in the right eye, it is a pleasure to not have to worry about lenses anymore !

Both of my friends have also been more than satisfied with their results and I have subsequently referred 2 people on to accuvision in the last few months with again the same results.

I am sure we all know the risks etc but accuvision are good from the consultation period (no pressure to sign up and good info !) through to the day of surgery and after care. I would completely recommend their service and wish anyone who is considering having surgery luck.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
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