What our Patients say

Reviews

We believe that what our patients say about us is a true reflection of our work. We hope that making these independent reviews available to you here will help you to gain a better understanding of what it is like to be an AccuVision patient.
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Andy Rixon
  • Posted on 13/08/2007

Like everyone, my eyes are incredibly important to me. I’ve worn glasses since I was 12 and contacts since 16 and I’m now 23. I’d read a lot about laser eye surgery and after reading a few more reports I decided to go ahead.

I was lucky enough to know an Eye Surgeon in London who although doesn’t do Lasik, could recommend me to look at Accuvision in Fulham.

First contact was just a phonecall and the lady was very helpful. I was surprised at her knowledge and she was comfortably able to answer all my questions. I assumed I’d get through to a receptionist who just answered the phone, but this was great and very reassuring.

The consultation was completely free and it never felt like a sales pitch. It was basically an hour long eye exam, similar to what I’ve had every 6months for years but in more depth.

I liked how I could choose to have Dr Rostron as my surgeon. He has a fabulous reputation so I felt comfortable using him. A lot of other clinics just allocate you a surgeon on the day of surgery.

They really put my mind at rest so I booked surgery.

The big day came very quickly and it was the biggest anti-climax ever! 🙂 When you think about having your eyes tampered with by a laser, you expect it to be a big event. In the end it was just a case of lying back and looking at some hippy lights for a minute or so.

You have to keep your eyes shut as much as possible for the first 30mins, but I had a sneaky look at the TV and I was able to read the News24 news items within 15mins of the operation.

I was -2.50 and -3.25 by the way.

Now 20/15 (one line better than 20/20) and improving all the time.

Aftercare has been excellent. I had a 24hour checkup the next day and everything looked good. Felt fine to drive the day after.

1 week checkup lasted about 20minutes and I didn’t feel rushed at all. Checked my eyes over again, made sure everything was to order, did another eye test. Very happy to hear my eyes were in great health.

It’s the best thing I’ve ever bought. You can’t put into words how much easier life is without glasses and contacts. People have commented that my eyes look brighter than before.

Off on holiday in a week and looking forward to not having to put contacts in before heading to the beach with sunglasses on.

Summary:

Laser eye surgery is excellent. The technology has been perfected and its a very safe operation. Much safer in fact than using contacts, which have a surprisingly high chance of infection.

Accuvision are SUPERB. Their motto is ‘Because your eyes are for life’. Sure, you could save a couple of hundred pounds by going to a high street surgeon, but the assurance that I was being treated by the best surgeons and technology in the country if not world, is worth the extra.

Happy to answer questions via email.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Stella Mitchell
  • Posted on 09/08/2007

I researched Lasik Surgery thoroughly and have been patiently waiting for the right service to suit me, after wearing contact lenses for more than 30 years. Accuvision Solihull arranged the suitablility tests on the morning of 26.07.07 and 1 had the surgery an hour later, by my request, because I find the waiting is the worst.

The results are brilliant. My dominant eye is now better than 20/20, before it was -4. My left eye has not been fully corrected – this way I have perfect vision close up! I very quickly got use to the separate strengths of vision in my eyes and it means I don’t have to wear reading glasses. Also I am lucky because I had dry eyes before surgery – I know its only been 5 weeks, but I have great vision and no dry eyes!

Solihull has specific days when surgery is carried out, so several clients are in the waiting room together. I found it reassuring to see others return from surgery (less than 5 minutes) and wait until they were recalled for their final check before returning home. There were clients there who had had surgery the day before, the week before and the month before. You could guess which was which by the width of their smiles!

YES, our eyes are so sensitive any thought of something touching them, never mind a laser, is a bit frightening! You have to have total trust in the clinic you choose.

My Accuvision surgeon was great, precise and positive. He talked me through the whole 5 minutes I was with him. It didn’t hurt at all – Course I was frightened, there was this red light and a funny smell and 10 seconds of slight pressure! But you know, when he said ‘That’s great, now we’ll do the other eye.’ I felt, ‘That was a piece of cake’ I can do this!

I was thanked for trusting the surgeon with my eyes.

I wouldn’t hesitate in recommending these guys to any of my clients, friends or family. They are professional in their care, ABILITY and concern of all their clients. Don’t forget, of course the surgery is of vital importance, but it goes hand in hand with the honesty of what can and cannot be achieved, what the consequences are likely to be and the aftercare programme.

In time, and I hope its a long time – my eyes will naturally need reading glasses and unfortunately surgery cannot correct this. When this happens I won’t hesitate to return to Accuvision to fully correct my left eye so that I will have 20/20 long sight. I hope all the Solihull staff will still be there then… you can’t improve on perfection.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Rebecca Williams
  • Posted on 09/08/2007

had intially investigated having laser eye surgery at another clinic, but felt pressured into going for the most expensive option so decided to wait for a time. I read testimonials for Accuvision and decided that it would be my New Year’s Resolution to get my eyes sorted and made an appointment for a consulation.

I was impressed by the busy atmosphere of the clinic-there were certainly satisfied customers there. The consultation was very thorough and I was not pressured to make a decision, nor did they try to sell me the most expensive option.

I went ahead with the surgery in January 2007. I had been very apprehensive before the procedure as I have always had extremely sensitive eyes and hated anyone going near them. I was put at ease and the procedure, though stressful, was not painful. I was also relieved that I was not in any pain afterwards. My eyes were slightly watery and hazy, but it certainly didn’t feel as if there was something in them, as I had often been told it would.

The day after the procedure, my vision was perfect and continued to improve over the following months. Occasionally, upon waking up in the morning, I’d have to blink more times than usual in order to focus, but this soon stopped happening.

I’ve gone from being -2.50 and -2.25 to having 20:20 vision. It’s transformed my life and my confidence and I would recommend Accuvision to anyone considering laser eye surgery.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Adam Davies
  • Posted on 06/08/2007

I had my surgery on 31 May at Fulham and found the experience excellent value for the money when compared to other services offered by competitors. The surgeon talked to me throughout the procedure to put me at ease and as it was all over within 10 minutes or so you dont have enough time to think of any negative thoughts. It was similar to having a filling at the dentist but with the belief that no more visits would be required!
Overall no complaints at all and I am left with perfect vision.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Lisa Pepper
  • Posted on 22/07/2007

I cannot praise the clinic, the staff and the results enough. I attended at the clinic on my own but the staff really looked after me. The operation only took about three minutes per eye and was completely painless (and no pain or side effects afterwards) I could see straight away after the operation. I went back the next day and my vision was great. It is now 2 weeks later and I still can’t believe how good my sight now is. They tested my eyes a couple of days ago and my sight is as good now as previously when I wore my glasses. And may I say it is marvellous to not have to wear glasses or mess around with contact lenses anymore. I am telling all my friends to come to the clinic. Many of the staff there have had the operation themselves which is a good sign and the waiting room has a shelf full of thank you cards. I would not hesitate to recommend the clinic.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Cathryn McQuaide
  • Posted on 16/07/2007

After consulting with Optical Express in Southampton and not caring very much for their attitude or service I was to say the least, very put off laser surgery. My friend convinced me to try Accuvision and reluctantly I went along. A week later I had booked for surgery. Accuvision have extremely helpful, caring staff who immediately put your mind at ease. No pressure at all. With their advanced technology and relaxed atmosphere my mind was made up. Surgery was PAINLESS as they had told me. I left about an hour later and have never looked back since. The next day I returned for my post-op check and to have the bandage lens removed which was once again PAINLESS. My vision 24 hours later was 20/20 which is incredible. I can honestly say I am overjoyed with my results and I cannot thank the staff enough at Accuvision. LOOK NO FURTHER. GO WITH THE PROFESSIONALS!!

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Hazel O'Brien
  • Posted on 16/07/2007

After years of considering it and trying to gathering up the courage to do it I finally went for it on 19t March 07. I was -2.25 in both eyes, I now have 20/20 in one eye and -1 was left in the other to delay the need to have reading glasses in the future (this is to do with my age). I paid £1100 total and the whole experience was wonderful, quick, painless and I do not know now why I was so worried before. I found Accuvison to be professional and friendly and the after care is second to none. I would have no hesititation in recommending them to anyone and already two of my work colleagues have had it done since my experience.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Penina Goldberg
  • Posted on 09/07/2007

I had lasik in June 2002 and I have just had an eye check up on 28th August 2007, 5 years later and I have 20/20 vision in both eyes which is wonderful. I was told after my surgery my eyes were one line better than 20/20 but that I need not worry as that is just a trace and the eyes will not flucuate any lower but every few years will go back to a line better than 20/20 and then may go back to 20/20 again but not any lower which is great so whatever happens I know I will have 20/20 vision and that the vision won’t get worse. Before surgery I had very poor vision, approx -6 and -7 and even with my glasses I never had 20/20 vision, I was one line below 20/20 before the op with my glasses or contact lenses. My eyes have never felt better, I have no side effects, and colours are still so much brighter and everything so much clearer, a whole new world. Eyes are priceless and to this day I am so happy I trusted Accusion with my eyes, it is truly the best place. It is fantastic to be able to wake up and see and I am so grateful that I was given this opportunity and thank the surgeon Mr Jacobs and the whole Team. Darius saw me when I came for a check up and recognised me after all those years, remembering all my questions and nerves, even though I trusted Accusion I couldn’t help feeling nervous but have never regretted trusting Accusion with my eyes. Anyone who is thinking of eye surgery please don’t even consider having it done anywhere else other than Accusion. Thank you all again from the bottom of my heart.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Helen Reynolds
  • Posted on 05/07/2007

I had my surgery done on 4th April 2007 at Solihull. I cannot fault the care from start to finish. Both my eyes were approx -3.50 My left eye has better vision than I had with my glasses and my right eye is as good as if I were wearing my glasses. To say I was nervous of the procedure was an understatement, but I can honestly say nothing hurt during the procedure and the level of discomfort afterwards was minimal and very short lived.
I rested my eyes as instructed and I do believe this is crucial to a fast and painless experience. I know everybody has different pain thresholds and different healing rates – but I considered both mine to be low!
I now feel like I’ve never worn glasses as my vision now is so good and so natural I would never have believed it was possible. Thank you Accuvision.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
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