What our Patients say

Reviews

We believe that what our patients say about us is a true reflection of our work. We hope that making these independent reviews available to you here will help you to gain a better understanding of what it is like to be an AccuVision patient.
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A.Smith
  • Posted on 20/09/2007

I had surgery at Parsons Green in London. The service was quick, efficient, utterly painless and in my view excellent value for money. I wish I had it done years ago.

I read in my work a lot, and use computer screens regularly. It is unbelievable what a difference this has made to my life. I have now even forgotten that I wore glasses.

My main worry was the thought of someone touching my eyes. Because of the anaesthetic you do not even feel that. You are reassured throughout and the actual surgery takes seconds per eye. As soon as I came out the room (a few minutes after the surgery) I could read a TV screen graphics several feet away. It was more like witchcraft than surgery!!

Although for many the cost seems a bit high, I was spending about £350 at least a year on glasses and prescription sunglasses. But the personal benefit is priceless. I have already recommended to a number of people to go and get it done at accuvision. Their staff were wonderful. While I was in the surgery, a chap came in and had his initial examination. They offered to do his eyes there and then as it was a surgery day and they had a space. What a service! Imagine going in to have an exam and coming out without specs? If you are thinking about it, stop thinking and do it. You will never regret it. Thanks, Accuvision.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Rob Randall
  • Posted on 13/09/2007

Fulham Branch

I always dreamt of waking up in the morning and being able to see without the aid of glasses. After wearing glasses (and contacts) for over 22 years, a chat with my Brother and Sister in law persuaded me to have the consultation. Last Friday (7th Sept), I finally plucked up the courage to have the surgery. I was quite nervous but I needn’t have been as the staff throughout were professional. They relaxed me by talking to me throughout the short procedure (the actual surgery taking approximately 5 mins an eye). It was painless and after it was done I wondered why I had screwed myself up so much. The fear of the unknown I guess. Revisiting the waiting room after surgery was surreal as the need for glasses no longer existed!

I am now 2 days on from surgery and I am so pleased with the outcome. I would throughly recommend the procedure to anyone and thank Accuvision for changing my life.

Today (13th Sept, I have just been for my week check up and have been told that my vision is 20/20 and could get better. A dream come true and all down to Accuvision.

Rob Randall

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Andy Mcfarlan Smith
  • Posted on 03/09/2007

I was -1.75 and -2.25 that was until Wednesday 28th of Feb; I then had my laser treatment at Accuvision Fulham. I chose them through a good friends recommendation, the cost of £1,100 for both eye looked good value. The team were friendly, the environment clean and there’s plenty of tea. My operation was quick (pain less), my recovery swift. I’ve had two check ups, 24 hours later and 7 days. I already knew my ‘new’ eye sight was brilliant, but they did the checks to confirm 20:20. There are a few more checks to go before fully discharged, but for me no regrets.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Mark Rader
  • Posted on 03/09/2007

I had lasik surgery done in both eyes at the Fulham clinic, in January 2006… ie over 1 year ago. Purposely didn’t write any comments immediately after surgery, because I wanted to see how things worked out long term, before giving a verdict.

Overall am extremely happy with the results. I had -3.5 in both eyes, and now my vision is 20:20.

Don’t have to worry about contacts and glasses anymore, and my vision is so good that I have no regrets whatsoever about doing the surgery…although that’s not to say that I haven’t noticed various slight side-effects to my vision, post-surgery.

Night-vision isn’t quite as good as before, reading in low-light is more difficult, and at night, light sources appear to have a lot of ‘glare’ around them. This last point has improved over 12 months. Also, as time goes by, I’m getting used the changes, so they just don’t bother me as they did right after surgery.

In the months after the op, my eyes tended to get tired and dry at the end of the day. Happily this has now cleared up.

I got my surgery for just 1300 pounds was because in January 2006 they were offering new-year discounts. Not sure if they do that every year!

The staff at Accuvision were extremely professional, caring and helpful. Joan Griffin was my first point of contact and was there to see me throughout my appointments at the clinic. The surgeon (Chad Rostron) was also very professional and nice to deal with.

The procedure itself was quick and not painful, although momentarily uncomfortable!

There was a minor complication in my surgery, which Chad Rostron noticed when I returned to clinic for my 7-day check-up. Apparently, when the opened corneal flaps were put back into place at the end of surgery, they did not set properly. In the days after surgery, I was feeling some discomfort every time I blinked, as if my eyes were gritty. Chad advised me to go back into surgery to have the corneas re-lifted and re-set. I was very anxious about this, not wishing to put my eyes through any more stress than they had already undergone. However the process was quick, and I’m happy to say, effective. Afterwards, my eyes immediately felt much better.

Despite the minor problems, I would unreservedly recommend Accuvision. They maintained a high degree of professionalism throughout my treatment, and I’m very happy with the results. Two weeks after the surgery, I left England to go to live in Brazil, and I’ve been here ever since driving, swimming, surfing, and experiencing the sights of a new country, all without the hindrance of bad eye-sight. I haven’t for one moment regretted having the surgery.

  • Customer Services: 4/5
  • Value for Money: 4/5
  • Clinical Team: 4/5
  • Technology: 4/5
Harriet Gregory
  • Posted on 29/08/2007

The team at Parsons Green are fantastic,everyone is so professional and caring. The surgery although a little weird,didn’t hurt and only took a few minutes. I now have better than 20:20 vision!

  • Customer Services: 4/5
  • Value for Money: 4/5
  • Clinical Team: 4/5
  • Technology: 4/5
klobo
  • Posted on 26/08/2007

Had surgery 3 months ago and the result is fantastic. Very happy with initial consultation and aftercare appts but on the day of actual surgery it was really crowded and they were running an hour late. This wasn’t great for the nerves. They were apologetic and apparently it was cause it was half term and the previous surgery day hadn’t happened because it was a bank holiday so they had pushed everyone into one day. It did make it feel like you were on a production line though, quite unlike experiences before and since at that clinic. The only other complaint is that I think my surgery was performed by someone other than Mr Halliday, although he was overseeing it. But as the results were so good I can’t really complain too much. Also, in the literature they tell you your eyes might feel scratchy and like something’s in them and that is normal. But if you can feel something there do tell them, because I had mine re-checked and there was a tiny piece of debris under the flap. I was glad I hadn’t been all English and not said anything cause that could have affected my recovery and result. But really, I’m amazed every day with the results and this summer I’ve been swimming and camping and the difference this has made is completely worth it.

  • Customer Services: 4/5
  • Value for Money: 4/5
  • Clinical Team: 4/5
  • Technology: 4/5
Paul Butcher
  • Posted on 20/08/2007

I had the surgery 4 days ago and what a transformation!!. I have worn glassess and contact lenses for the last 30 years and it is such a great feeling to wake up and to be able to see everyting clearly without having to search for your glasses.

The whole process with the Solihull clinic was excellent – staff were great and explained everyting and were very honest. In fact I did a great deal of research and had consultations at the other main 3 clinics and apart from Accuvision no one recommended monovision, the others dismissed it as not suitable. The consultant at Solihull explained monovision and even demonstrated it to me – Iam glad I took his advice as currently I do not need to wear glassess at all, even reading glassess.

So thanks to all the staff at Solihull for an excellent job and to date the aftercare.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Jinny
  • Posted on 18/08/2007

I had my eyes corrected 16 months ago and have to say still pleased with the results. When I had the scans done before treatment Joan was concerned about the narrowing behind my eyes, so I was taken into see Mr Haliday and he explained that it could mean that I would develope gluecoma later on. Since there was no history of this in my family I was not worried. Since then my sister has been told she has closed angle gluecoma and because it was not picked up staight away she has had to have her lense replaced in one eye. I went for a check up with joan this week and I told her about my sister. Joan done lots of tests on me and has now referred me to the hospital. I am so glad I found accuvission because at least now I will be well looked after……Thanks

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Surjit Gill
  • Posted on 17/08/2007

I had my surgery done more than one year ago. I still find it hard to believe how much it has improved my quality of life. All I can say is a big ‘Thank you’ to all at Accuvision. I had worn glasses since I was 17 – I am now 53. Like they say, it is never too late!

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
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