What our Patients say

Reviews

We believe that what our patients say about us is a true reflection of our work. We hope that making these independent reviews available to you here will help you to gain a better understanding of what it is like to be an AccuVision patient.
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Christian Bird
  • Posted on 08/01/2008

The internet is a wonderful tool for research. You really don’t want to cut corners, especially when it comes to eye surgery, so forums and personal testimonials are invaluable in making the right decision. I’ve never taken the time to write one before, but my experience with Accuvision has changed all that.
It was personal testimonials like this, along with my brothers recommendation that prompted me to go for a consultation. The Solihull branch had a relaxed, no pressure atmosphere, and they had plenty of time for me. Tests were done and all options explained. I also asked a lot of questions about other companies offering similar treatments, and their answers satisfied me that I was making the right choice.
I booked my surgery 3 days later having had time to think about it, and 3 weeks later had it done. It’s now 54hrs later and the results are amazing, I had 20/20 vision after 24hrs, and it’s improving, giving clearer vision than with my lenses already. It may be a few hundred quid more than some other companies, but in my opinion it’s money well worth spending.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Karen Heaney
  • Posted on 08/01/2008

I wish i had done this years ago. I did tons of research before having the treatment and in the end it was someone telling me ‘it’s become such a standard procedure now hasnt it?’ and i thought – you know what they’re right- and went for it. I’ve gone from a -7.5 to having better than 20/20 vision- unbelievable. I went for the accuvision clinics because a friend recommended them and i couldn’t have had a better experience. I can confirm the procedure doesn’t hurt and though the 24hrs afterwards are uncomfortable (feels a bit like when you’ve got an eyelash stuck in your eye- apart from more like there being 20 of them- and you arent allowed to rub them to stop it) your vision clears up over a week and after two it’s fantastic. There are risks but they aren’t high if you look after your eyes carefully for the first week. If you’re thinking about it i say do it!

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Steve Coombs
  • Posted on 05/01/2008

Before the treatment I was – 2.25 and -2.75 and had a slight astigmatism in one eye. I received the treatment yesterday in the Solihull clinic and today I have 20/15 vision (better than 20/20).

I originally went to another clinic but I came out very disappointed as they gave me 3 options, completely confused me with technology and basically said what treatment I received was down to my budget !! I spoke to a friend of mine who had his eyes corrected in January with Accuvision and he recommended them. I booked in for the following day and the consultation was very friendly, extremely professional and the Surgeon explained what treatment would work for me, he then showed me on the screens what I needed and more importantly what he recommended.

On the day of the treatment I was slightly nervous but the surgery team were excellent. They explained what was happening, what I should expect and completely put me at ease. I left the clinic and I suffered no discomfort at all. I could see brilliantly the same day but I was very careful not too get carried away and I followed their instructions.

Today I have had my follow up consultation and once again they were extremely friendly and professional, I couldn’t be happier with the results. It all seems too easy, no pain at all, I wish I had it done years ago.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Derek Tongue
  • Posted on 28/12/2007

I had laser correction surgery and after advice from Accuvision, went for mono vision which has been absolutely brilliant. I no longer need any glasses apart from sunglasses to shade my eyes, if the sun ever shines! The surgery was carried out at the Solihull office very professionally. The initial advice to try mono vision was given by Nick Dash and he gave me contact lenses to test. The test was successful and I booked in for surgery.

I would highly recommend mono vision and certainly Accuvision in Solihull

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Helen Player
  • Posted on 21/12/2007

I have found the experience a very professional and personal one so far. Levels of customer service have matched and exceeded my expectations. A week on I have no pain or discomfort from the initial treatment. Long vision is excellent but finding that i seem to be focusing too hard on the comp screen and TV, though I am sure this will ease over the next few weeks. IT’S AMAZING! I can now read the teletext without glasses after 20 years! Wish I had it done sooner.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Adrian
  • Posted on 20/12/2007

Had my treatment at the London clinic a week ago. I went for the Trans Epi all laser surface correction after the expert advice from staff.

The entire procedure was quick, efficient, painless and generally outstanding. Unlike LASIK it does take a while for your eyes to steady but a week on and they are now tip-top. One word of note, the pain for the first 24hrs is something to be aware of. It is different in all cases but that was a long night!! But as they say at the clinic, this procedure is about short term pain for long term gain as there is no corneal flap to dislodge.

The staff are great – friendly, helpful and cheerful.

Boy did I enjoy chucking my specs in the bin by the stairs (just like in the promo video!!).

After 30 yrs in glasses and the last 20 of those with contacts if you are thinking about this procedure then go for it.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Alison Lee
  • Posted on 17/12/2007

I had my laser eye surgery on 13th December 2007 at the Solihull clinic.

I have worn glasses my whole life so it was a big thing to go through for me. Almost as if my glasses were my security blanket!

I have to say I was the most nervous I have ever been in my life. There was no need to be at all. The staff at the solihull clinic were so friendly and kind and did all that they could to put me at ease (I am a drama queen, so it was a tough job!)

The treatment I had was a customised wavefront lasik procedure as I had astigmatisms as well as being long sighted.

I was in the treatment room for about 15 minutes during which time everything was checked and double checked, then checked again before the procedure took place. The actual laser part of the procedure worked its magic in about 10 seconds.

I had my check up the next day, and everything is going well. The christmas tree lights can’t go on at the moment as I am noticing a ‘halo’ effect around them, but this is getting better on a daily basis. I have been told that it could take up to one month for my eyes to settle down, but every hour I notice an improvement.

If you are considering getting your eyes done, I would 100%recomment it to anyone. I was so scared before the surgery, but now I know what I know, I would have it done again if I needed it. I have not suffered any pain whatsoever, just the feeling of grit in my eyes at first, which has since gone.

The team at Accuvision have been totally professional, caring, trusting and understanding and I would recommend them to anyone.

As for my security blanket glasses – I have given them away! I just need to get out of the habit of going to put my specs on first thing, but I am sure I will get over it!

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Annie Phipps
  • Posted on 15/12/2007

After years of blurry distance vision, I decided to have my eyesight corrected. It was one of the best decisions I ever made. I was scared on the day and even in the surgery but it is so quick and the staff were so friendly my nerves did reduce. I was amazed to find that on the journey home with my husband I could read car number plates clearly already (even though I was meant to keep my eyes closed!)
The next days check up showed my vision was already better than 20:20 and I am thrilled. Everything became clearer and I realised the details I have been missing over the last few years. To anyone considering having eye surgery, I would say go and have an assessment, you have nothing to lose. It might just be the best decision you ever make.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
wayne murden
  • Posted on 12/12/2007

Eye surgery was so simple, to those out there that are terrified, dont be, ACCUVISION look after you like you are part of there family, the surgery was quick, painless, and simple but most of all very successfull. My eyesight is great, i play golf, i can now see the ball run down the fairway, i watch television all day and all night if i want to, but the simple things like walking and going out for meals, reading the menu for example is so much easier, a big thank you once again to all the staff at the Solihull Surgery, Thank You

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
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