What our Patients say

Reviews

We believe that what our patients say about us is a true reflection of our work. We hope that making these independent reviews available to you here will help you to gain a better understanding of what it is like to be an AccuVision patient.
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James Turner
  • Posted on 30/01/2008

It’s a very scary thing to put your sight into the hands of someone. Accuvision were amazing, they are all so friendly, professional, listen to everything you have to say and are absolutely honest with their replies.

For me, it was very uncomfortable in the prep work for the surgery (Never worn contacts or put eye drops in so really didn’t like someone playing with my eyes) but the operating team were patient, reassuring, and just amazing… before I knew it I was back walking in the sunshine and able to see the world in all its detail.

I would totally recommend Accuvision to anyone (Already have recommended them to 3 friends and 1 family member)… For Accuvision its science, technology, professionalism, for me it’s magic…. Thanks to the team at Accuvision I can see…. I dont think I could put a price on the difference its made for me.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
KEVIN HART
  • Posted on 26/01/2008

Thrilled with results of treatment. Had astigmatism before treatment now have 20/20 vision in both eyes.Results were instantaneous, as soon as I sat up after the procedure I could see clearly.Was amazed there was no pain involved in the treatment .On way back home after treatment couldn’t stop reading car registration numbers , place names etc.mind blowing. Staff at Accuvision were very professional in making me feel at ease and explaining the procedure to me.The after care I received was first class, nothing was too much bother for them. If anyone reading this is thinking about having laser eye surgery I would most definately recommend them having it done.Now I can do the things I want to do without having to wear spectacles.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
James Clements-Loftus
  • Posted on 21/01/2008

After visiting three other companies offering laser surgery, Accuvision offered the best technology at the most affordable price (by far!). My initial consultation was very good and I was given a clear description of what to expect, so that when I arrived on the morning of my surgery, I felt prepared, although a little anxious. I needn’t have worried. The atmosphere at Accuvision (and they are unique here, having visited three others), is very much like a family. Everyone I communicated with was kind, friendly and patient. This was particularly apparent during my short time in the surgery itself. At every step, the staff told me what was happening and reassured me. In between they chatted to me and made me feel very much at home. The surgery itself was so quick, I barely had time to be aware it was happening! It was very professionally done and I felt that I was in trhe best possible hands. Afterwards, I rapidly found my sight to be better than I had ever known it – with glasses or with contact lenses. It’s such a freedom to wake up every morning and simply see clearly without fumbling around for the elusive specs! I unequivically reccommend laser surgery at Accuvision to anyone, even people who are a little frightened of the idea of it… you will be okay at Accuvision! And you’ll never regret it!

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Osama Alkatib
  • Posted on 19/01/2008

It’ been exactly one year since I had laser surgery at Accuvision in Birmingham, and its been the best thing I’ve ever done! My prescription was -1.5 and -1.25 so my eyesight wasn’t that bad to begin with, but still required glasses to do most things. The total cost of my surgery came to £1100; £500 of which I paid up front and the rest in 10 interest free monthly instalments which I have since paid off without a hitch. I was only in surgery for about 10 minutes, most of that time spent in preperation as the actual operation for each eye didnt seem to take more than a minute. I have to admit it was an unpleasant experience, but as it was so quick I didn’t have time to dwell on it. Immediately after surgery I was a little worried as my eyesight actually seemed worse(!) but I was advised this would pass over the next 24 hours(which it did). While I was in the clinic the service was professional throughout; I also arrived at the clinic over an hour late but was told not to worry and didn’t have to wait longer than an hour until it was my turn. For the next three hours I found my eyes were constantly watering and stinging, so just kept them closed and then was feeling alot more comfortable. By the next day my eyesight was still slightly blurry but good enough to drive by, which your not supposed to do, but I live in Leeds and actually drove on my own to Birmingham and back that day with no problems whatsover. I did wear a pair of sunglasses as my eyes were still feeling sensitive. Within 3 days my eyesight was nearly perfect; by day 7 when I had a check-up and sight test, I had 20/10 vision! Today my eyesight is still perfect, the only side effect I’ve noticed is lights at night seem a little brighter and have a halo around them. This however is something that i’ve become accustomed to and now looks normal. Final verdict? Without hesitation have la

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Mike Townsend
  • Posted on 16/01/2008

What had put me off laser eye surgery until this point in life (I am 49)? I think it must be the misconception, fuelled by more than one discussion with more than one optician, that my prescription could not be accommodated.

Vikash Patel, who conducted my very thorough initial consultation with Accuvision in London on 9 November 2007, reassured me on this. My R. -2.50 L. -0.75 (sphere) and R. -1.50 L. -3.00 (cylinder) prescription would present no problem according to Vik and he has been proved right.

The only potential issue highlighted by the initial consultation was thinner than normal corneas. Vik said this might result in no further progress towards treatment at other laser eye surgery providers but that Accuvision’s state of the art equipment would have no problem given my prescription was relatively ‘weak’.

I was taken patiently through the alternative treatments available at Accuvision and recommended Lasik (the creation of a corneal flap and subsequent laser). Vik also recommended, given my age, that I have monovision. This plays to fact that we have a dominant eye, in my case the right. This is treated for long vision, and the other eye made slightly under-powered to accommodate near sight.

So to surgery day … on Monday, 19 November. I felt surprisingly calm – although the nurse monitoring my pulse would probably offer a different view. As so many others have said on this site, the procedure was entirely painless. The creation of the corneal flap was a little unnerving, given it is the only ‘mechanical’ part of the process, but that aside the surgery gave me no concerns. I was soon back in the waiting room … and about ten minutes later being examined by Mr Jindal, my surgeon, who confirmed that all had gone well.

A next day examination by Vik confirmed good progress even within 24 hours. Some 6 weeks or so later, another Accuvisision opthalmologist, Joan, confirmed 20:20 vision – plano in my right eye and – 0.5 in the left.

There are some points I would make to anyone who is considering or who has only just had laser eye surgery.

* firstly, the team at Accuvision are very personable, highly professional, patient and interested in a good outcome rather than a sale.

* secondly – and this is particularly for those who have just had surgery – do not panic if stable, good eyesight is not immediate. I was jumpy enough by day three to return to Accuvision (not a quick journey from Basingstoke), worried that my sight was still variable. I was reassured – but I would say that it was not until the fourth week that things settled and I got used to the monovision.

* Thirdly, be a bit thoughtful about how you will protect your eyes from the enquiring fingers of a young child. That said, I have had a few jabs in the eye from my son since surgery with no ill effect. I did stay away from him completely, though, for the first 24 hours which Mr Jindal had stressed would be the ‘most critical in the life of my eyes’!

My eyesight now. Absolutely amazing! On a clear winter’s day with sunshine (a rare event lately, I know) the clarity is really striking. Without getting too poetic, I particularly notice the colour of trees and the way light falls on them. I am surprised and almost a bit guilty at how quickly I have taken this for granted after 42 years of wearing spectacles. I can only suggest that it reflects well on the quality of the experience I have had with Accuvision.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Harvey Grant
  • Posted on 15/01/2008

Accuvision were excellent from the start.The Parsons Green premises are excellent,comfortable and the staff are very welcoming.The proffesional attitude impressed me without being too much in your face.All the staff from top to bottom seem to carry a certain confidence.Having eye surgery is a major step.You have to read a long list of possible side effects,accept that this is a cosmetic surgery of sorts,sign a consent form and still feel confident in the process. I was so nervous,when i lay on the the laser bed i was like a piece of wood.The nurse took my pulse which was racing no doubt and asked me if i would like to hold my hand.I am forty five years of age but the speed at which i said yes was comical.Anyway she did and in a very short time it was all over.The only sensation was tha smell of the laser burning. Soon after i was sitting outside with my wife.Twenty minutes later i was in a cafe having breakfast.I did all i was told for a week then returned to work and being a builder this meant i had to be very careful. Anyway six weeks on and i can honestly say this is one of the best decisions i have ever made.After my consultation i went for mono-vision.I have worn glasses for long distance since i was twenty four.For the last five years i have needed glasses for reading also.Mono vision has helped me with both.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Lisa Pepper
  • Posted on 15/01/2008

Absolutely fantastic. The team are professional, courteous, caring and sensitive. The operation was about 5 minutes and I could see straight away. Life without contact lenses or glasses is brilliant. I wouldn’t hesitate in recommending the clinic and operation

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Ronak
  • Posted on 14/01/2008

Accuvision provided such a great service and made me feel safe at all times. The initial consultation by my optician was excellent. He provided with me all the information in regards to laser correction, (ie the benefits vs risks) and allowed me to make an informed decision without putting any pressure on me. The surgery only lasted a few mins and my surgeon made me feel extremely comfortable throughout the whole procedure. The aftercare of all the staff at Accuvision was perfect. Now two months on they are still looking after me. Its great to have perfect vision after wearing glasses for over 15 years. I am indebted to all the staff at Accuvision.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Stephen Andrew Kerr
  • Posted on 09/01/2008

Accuvision has changed my life. Having been turned away by 3 other clinics I was very nervous about receiving treatment for my complicated prescription. It took me a long time to arrive at Accuvision – so put off by other high street clinics – I felt there was no hope for me and that I would always have what amounted to a harsh disability in my mind.
The surgeons and all the staff went out of their way to reassure me and help me through every stage of my journey. There was no pressure put on me on the day of my surgery even when it looked like I was about to back out of the entire process. I was given the time and advice needed. At all times I was made aware of the risks and no false promises were made. They even agreed to do one at a time. The improvement in my first eye was immediate and so noticeable that I agreed to go through with the second eye there and then.
My eyesight has now improved so much that I’m about to start driving lessons for the first time – without the need for glasses. I would recommend Accuvision to anyone needing help with their eyes and especially to people who have been told before that the technology isn’t available yet to deal with their condition. They have the technology at Accuvision and the patient care to make even the most terrified of patients feel positive and nurtured. I can’t thank Accuvision enough. I wish I’d found them sooner.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
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      Terms & Conditions
      Offer price of £1200 per eye is valid for:
      • WaveFront Optimised Surgery for both eyes. Offer does not apply to a single eye treatment.
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