What our Patients say

Reviews

We believe that what our patients say about us is a true reflection of our work. We hope that making these independent reviews available to you here will help you to gain a better understanding of what it is like to be an AccuVision patient.

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Fiona Ross
  • Posted on 14/02/2002

I cannot sing the praises of the Doctors and staff at Accuvision highly enough. I had been considering laser surgery for nearly a decade but it was only after contacting Accuvision that I felt confident enough to go ahead with the procedure. Accuvision’s ‘state of the art’ technology could virtually guarantee me 20/20 vision, and the patience of their staff as I asked hundreds of questions (often the same ones repeated) was commendable.

My prescription was -3 in both eyes, I’m 40 years old and I had worn glasses since I was 13. I had two main areas of concern when I first spoke to Accuvision. The first was that I would be able to see as well after surgery as I did with my lenses, and the second was that because of my age, I would become long sighted sooner than if I opted not to have surgery. After my initial consultation, Accuvision were able to virtually guarantee me 20/20 vision after surgery. They also explained that I would (like most people) become long sighted regardless of whether I went ahead with the procedure or not and that without surgery I would in a few years or so need bifocals. Having surgery would give me approx 5-10 years of ‘glasses free’ vision after which I would probably need to start wearing reading glasses as my eye muscles weakened and I became long sighted. The promise of 5-10 years without glasses was enough to persuade me to go ahead and have the laser eye surgery. I have to admit I was scared, terrified would be more accurate, but my fears proved to be totally unfounded. The procedure took approx 15 minutes and while it was slightly uncomfortable it did not hurt at all! My vision was instantly ‘cured’, as I left the operating theatre I was able to see my glasses on the table at the far end of the room and pick them up! You are advised to keep your eyes shut as much as possible in the next few hours after the op. To be honest that was the most comfortable thing to do, as my eyes felt as if I’d been swimming in an over chlorinated pool. It was an amazing feeling to be able to read car number plates without glasses as I left Accuvision and walked to my friend’s car.

My eyes stung for about 4 hours, but after that there was no discomfort and only a slight haziness in my vision, which cleared over the next few days. I was able to drive and return to work the morning after my op.

I am a Wimbledon tennis line judge and so perfect vision is of paramount importance to me. I would not have undergone surgery unless I was totally confident in the results that Accuvision would achieve. I also work fulltime, have 2 children and my husband travels a lot. I cannot stress how much easier life is without having to worry about lenses and solutions and glasses. My children no longer have to hunt for my specs every morning!! If you are considering eye surgery my advice is DO IT.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Andrew Khan
  • Posted on 09/02/2002

A quick update to my previous comments in response to some e-mails received.

My prescription was not too severe – roughly -2.00 with 1 diopter of astigmatism in each eye. I can’t exactly remember what my corneal thickness was but believe it was in the range of 560 – 600 microns. No cause for concern anyway.

However, I should mention that the team at Accuvision were slightly concerned at the steepness of the cornea in a particular area that indicated some possible thinning. To minimise the risk, they cut the flap with an inferior hinge i.e. the flap is upside down when compared to the standard procedure. I was led to believe that they can do this because they have something like six different microkeratomes at their diposal and this enables them to ensure they can choose the one most suited to your procedure. None of the other clinics I attended saw the thinning as a problem, but I was comforted that Accuvision were prepared to carry out this non-standard procedure in order to minimise the risk of future corneal problems.

Now five days post surgery. Still very pleased – minor fluctuations still being experienced, distance vision is great, vision at reading distance is variable, but manageable. I’ll find out more when I go for my next check up tomorrow.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Trevor Wells
  • Posted on 08/02/2002

In March this year I finally lost my patience at messing about with contact lenses and glasses and decided to undergo laser surgery to correct my vision.

After undertaking several hours of research on the internet (including this site) I decided that I would arrange for a consultation with Accuvision.

From outset I was most impressed with the professionalism of their staff. I had two consultations to confirm my suitability, during these consultations several examinations and computer readings were taken of my eyes, every procedure was explained to me clearly as were the computer print outs. From this information I was able to determine what was causing my short sight (my prescription was -5.75) and how the wavelength lasik laser procedure could correct the problems. The prognosis was good and I was very suitable for surgery even so the consultants at Accuvision did make me aware that with surgery all risks could not be eliminated and the risks were clearly explained to me.

I had my final consultation on Friday 11 April 2002 and underwent surgery on Thursday 18 April 2002. On Friday 19 April I had twenty-twenty vision. I have since had two further post operative check ups, my eyes have completely healed from surgery my eyesight exceeds twenty-twenty vision and a optician conducting a routine eye examination would not be able to detect that I have had laser surgery. I am absolutely delighted with the results.

If you are thinking of having eye surgery as well of being wary of the risks you are probably thinking about the following points

1. Does It Hurt

Answer – No the operation does not hurt. The staff at Accuvision explained everything that would happen and what to expect – they were correct every step of the way. For about four hours after the operation my eyes watered heavily and it was more comfortable to keep them closed. For a couple of days after the operation I had a slight gritty sensation in one eye. Since then I have not felt a thing nor have I experienced any side effect such as dry eyes.

2. Will Accuvision treat anybody just to bring in revenue?

Answer – I am convinced they will not. The consultation procedure is very thorough and they will not allow any one to undergo treatment unless there is a high probability that the outcome will be very successful. Their reputation seems to be of paramount importance to them. Both the pre-care and after-care are fantastic they would not risk taking on a client who was unlikely to benefit from the treatment.

3.Is it expensive

My procedure was for both eyes and cost £2500 which I think is typical for most customers. It does appear to be a lot of money. However I was spending about £600 a year on contact lenses, solutions and replacement glasses. I no longer need to spend this money so I will recoup my money in just over four years – I will never be short sighted again. I think that is a good deal.

If you have ever felt frustrated with having to correct your short sight I would strongly recommend that you consult Accuvision to see if you are suitable for laser surgery. I wish that I had done it years ago.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Paul Lambert
  • Posted on 05/02/2002

The service at Accuvision is brilliant. They are very friendly and professional which increased my confidence in the whole procedure. My girlfriend had already had the treatment so a lot of my worries had been answered then, even so there are still anxieties when you have to go through the treatment yourself. My prescription was quite low -1.5 and I was unsure if the procedure would make a great deal of difference, but was assured that it would. I had the treatment on the 20th April 2002 and my vision has increased brilliantly since. There was no pain at all throughout and I would definitely recommend Accuvision.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Alex Houston
  • Posted on 05/02/2002

My prescription is, or was 8 in both eyes, now it’s
wonderful to see things so clearly. The team are the most dedicated professionals.

I had been turned down by everyone else , these people told me that I could be helped, and they were true to their word.

It’s early days yet, I only wish I had known about this clinic before. Keep up with the great work.

Alex

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Kirsty Sugrue
  • Posted on 01/02/2002

The initial consultation helps to ease the nerves, as they are extremely thorough and take time to answer all your questions. I went away without any doubt that this was a safe and worthwhile procedure. The actual surgery is quick and painless, although it is very uncomfortable, but you can see, and see better, immediately. And in my case, I was completely better with almost 20/20 vision about four hours later.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Janette Rose
  • Posted on 01/02/2002

I had surgery just before Christmas and to say I was nervous is a big understatement! I had a large perscription (-7.0 in the left eye & -8.0 in the right), plus a minor astigmatism in both (which my normal optician had never previously noticed!).

I would never have dared to go for surgery if it wasn’t for the new wavefront guided technology, which gave me the reassurance that the surgery was more likely to be successful, as the lasers are programmed to account for individual differences in the eye and are not just standard for everyone.

I can’t praise the staff enough – they were fully informative about the procedure and the results I could expect, and were very friendly and reassuring – especially with a wimp like me!

I now have 20/20 vision and the only problem I’ve encountered so far is getting used to not wearing glasses or contacts! I have so much confidence in the staff and technology that I would recommend Accuvision to everyone – in fact my Sister is having a consultation this week!

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Fiona Motion
  • Posted on 10/01/2002

NO PAIN, NO PAIN! – I have tried to have laser surgery twice before with different companies, but they were unable to help due to the extremely complicated nature of my prescription. As well as short sight of -4.50 and -7.50, I also had astigmatism in both eyes and extremely thin corneas. It was the latter that had prevented previous surgery and that caused Accuvision some concern. To my amazement I was advised that Accuvision could carry out the operation – the only company able to do so – but that I would still be left with a prescription of approx. – 2.00 in the right eye. This meant that I would still need glasses for reading and night driving.

My immediate reaction was that I would like to have the surgery anyway – the main reason I did not want to wear glasses was for sports, and evenings out, which would still be possible. However because my prescription also carried a slightly higher risk due to the extreme thinness of the corneal flap that they would have to cut, Accuvision wouldn’t let me go ahead without thinking seriously about it and insisted that I wait 2 weeks before going ahead.

The worst thing about the operation itself was the first bit, where they put a clamp on your eye to hold the lids apart. This is very uncomfortable, but it doesn’t get any worse. I felt no pain at all during the operation itself or after it. I stayed at home that afternoon and evening and kept my eyes shut as advised – the very next morning I woke up with 20:20 vision in both eyes!! I will always remember waking up and being able to see a glass mobile hanging on the branches of a neighbour’s tree at least 100 yards away. I probably shouldn’t have, but I felt so good that I went to a party that very night and stayed out ’till 4:00 am with no ill effects other than the hangover!! (I did however wear light sunglasses for protection).

Since then (4 weeks ago) the vision in my right eye has regressed a little, to -0.50, but I still don’t need to wear glasses. I was prepared for a much less successful result and it feels like an absolute miracle after years of squinting, searching for my glasses first thing in the morning, losing contact lenses or juggling glasses, prescription sunglasses and skiing goggles!!

Sorry this is so long to read, but I really can’t say enough about how great it is – I’m badgering all my friends who are swithering to go ahead and get it done. It really will change your life!

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Jo Fitsall
  • Posted on 20/12/2001

I had the surgery done just over two weeks ago and am over the moon with the results. I had a prescription of -4.5 in both eyes, and after having the surgery could see brilliantly the next day. I now have 20/20 vision, which I still find hard to believe after years of contact lenses and glasses. The service at Accuvision was outstanding and I felt the consultation was completely thorough. The technology they have is so reassuring because it makes the surgeon completely informed. I was fascinated by the map of the eye that is created by the machinery. Overall I think the service and treatment were fantastic, and I have already happily recommended Accuvision to friends and family.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
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