What our Patients say

Reviews

We believe that what our patients say about us is a true reflection of our work. We hope that making these independent reviews available to you here will help you to gain a better understanding of what it is like to be an AccuVision patient.
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LISA PETTITT
  • Posted on 30/08/2002

I thought I would ring Accuvision up, as they appear to have a good write up from most people. The first thing I asked was about the fee and I have been advised that the fee is actually £1,250 per eye and not £900 as stated above. I was also very dismayed to be on the receiving end of a very patronising young lady, which leads me to believe I have made the right decision in choosing Maxivision to have my surgery.

  • Customer Services: 2/5
  • Value for Money: 2/5
  • Clinical Team: 2/5
  • Technology: 2/5
Penina Fulda
  • Posted on 26/08/2002

Here is my update: I had an appointment on Thursday, 22nd August 2002 and am so very happy with the outcome. So happy I went out that night to celebrate again! (Each time I see Accuvision I seem to be celebrating) I just couldn’t stop smiling all the way home, but then again from the start that is the effect Accuvision has had on me so that is nothing new!! My sight was tested and my left eye is still 20/20 and when my right eye was tested it has improved and also reached 20/20 vision so that means that my sight has stabilized and both eyes are the same vision now. This is so amazing coming from someone who until 20th June (when I had my op) never had 20/20 vision, my vision was a line below. Also, I had an abberometer test (post-op) which showed that at least 70% of my aberrations were removed which is fantastic, so Accuvision don’t just correct your prescription but also correct your own personal prescription which makes a tremendous difference to the outcome. Like as well as getting rid of my short-sightedness Accuvision also got rid of my coma aberration. Before my op when I had the abberometer test it was discovered that I had a coma aberration. Vikesh explained to me that a coma aberration is normally found in someone with large pupils even though you don’t have to necessary have large pupils to get a coma aberration. My pupils have never been large so I never suspected that I had effects/problems in my eyes, which people with large pupils suffer from. I always thought people with large pupils had problem with night glare so when I was told despite having normal-sized pupils I had this coma aberration I was quite surprised as I always thought that someone who has coma aberration would have problems with night-glare especially after having the op. In fact I can honestly say that since my operation my night vision is notably better than before, constantly improving, and I have experienced no worsening night vision, no night-glares or anything like that. If things appear brighter it is actually because I can now see them clearly!! When Vikesh mentioned the coma aberration, another part of a jigsaw puzzle finally came into place. I always found that although I never had night-glare I did suffer from poor night vision and things appeared very dim, like I hated going down steps in the dark – I could hardly see them – but didn’t realise how poor my vision was till after the op. Now it has changed my life. My night vision as well as my day vision never fails to continue to surprise me and I could not be happier with the outcome. It is incredible waking up and seeing all the details in everyday life which I didn’t notice before the operation simply because I couldn’t see it!! Also thank you Vikesh for your time and explaining a bit about the aberration to me, I found it fascinating and as I mentioned earlier, it explains why I experienced the problems I had before my op. My next check-up is in 6 months time + I was told that there is the possibility that my vision will continue to improve and exceed 20/20 but even if it doesn’t that is ok – I am so deliriously happy having 20/20 vision, I never dreamt in my wildest dreams that I would have such good, clear, crisp vision all thanks to Accuvision.

Again ….a big thank you to everyone in Accuvision, you truly are an amazing Team who perform miracles.

As I said before:

It’s a whole new world …

xxx

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Jane Fletcher
  • Posted on 16/08/2002

When I had money left to me from when my Grandpa and Granddad died, I knew straight away what I wanted to spend the money on, I couldn’t think of anything I’d rather have than to be able to see! Although for me, contact lenses were far better than glasses, I still felt they took away my spontaneity; I want to travel and learn to surf, and fall asleep on the sofa/anywhere I end up!! I had to wait till I was 20 and my eyes had stopped growing, and when I went for the consultation and Vic said my eyes were suitable I couldn’t believe it- I had always prepared myself for wearing contacts forever, this really was a miracle!

When it came to the operation I was so glad I had chosen Accuvision because they really are experts. All the way through the consultation they had been honest and open with me and had nothing to hide. All my questions were answered truthfully,(and I asked LOADS!!) so I trusted them completely. It was that trust that got me through the operation along with the support and genuine friendliness of Darius and Mr.Aycliffe.

I just feel so so so lucky now, my eyes are free from contacts and I feel like a huge weight has been lifted off my shoulders. The operation is like a rollercoaster of emotions, and you know it’s going to be scary, but you’ve got a strong sturdy seatbelt. After 2 weeks, my eyes have settled, I’ve got off the rollercoaster and every day I’m still buzzing at how amazing it was. I have no regrets about spending all that money because it is the best thing I’ve ever done for myself. My eyes are surprising me every day, and all I can say is you won’t believe it until you see it for yourself! Thank you so much to everyone at Accuvision xxx

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Martyn
  • Posted on 12/08/2002

Had a consultation with Accuvision after all the positive comments on this page.

Decided against surgery as a result

  • Customer Services: 2/5
  • Value for Money: 2/5
  • Clinical Team: 2/5
  • Technology: 2/5
Sue Davies
  • Posted on 10/08/2002

My prescription before treatment was Right Eye SPH -3.25 CYL -4.50 Left Eye -SPH -3.25 CYL -5.50. I had worn glasses for 35 years and I was a real no hoper for Lasik as I have a high astigmatism in my left eye and also dry eyes, which meant I could not wear contact lenses. After being turned down flat when giving my prescription over the telephone by both Boots and Optimax I finally went to see Ultralase in Leeds who offered me Lasek, I booked my appointment but when I came back off holiday they had cancelled stating that the consent forms were still not back from the printers and it would be another 4-5 weeks (I had already waited 4 weeks). I lost all confidence and cancelled my appointment altogether and resigned myself to wearing glasses, however reading the Daily Mail a couple of days later I happened to notice the Accuvision advert I had not seen it before and although they where based in London I decided to ring them and try one more time. Am I glad I did, I spoke to Daruis who was very helpful and informative and in the space of that 10 minute chat I knew that I had found a company that genuinely wanted to help me and my trust and faith were restored 100 fold. Due to the distance involved (I live in Doncaster) Daruis arranged it so I could travel down on the 14th August for a consultation and if everything was ok I could have the treatment the same day. All the people down at Accuvision were lovely, Mike was very helpful and informative, Vik tested my eyes and explained in full detail what the outcome would be and also the negative sides, Darius and Mr Ayliff did the procedure. The procedure took approx 15 minutes and was painless, I had slight initial blur but now 6 weeks later my vision is fantastic and I have a permanent grin on my face. Thank you Accuvision you took a hopeless glasses wearing reject and made me whole again!! If anyone is thinking of having this procedure done I would highly recommend Accuvision their service is second to none and I would be happy to answer any queries anyone may have.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Bruce Cecil
  • Posted on 04/08/2002

After deliberating for many months I finally booked a consultation at Accuvision on about 3 weeks ago. Having looked at all the information available to me, including this site, I’d decided that if I was going to have anything done it would be the latest wavefront guided laser procedure, which can only be carried out at Accuvision (at least in the UK).

I was very happy with the consultation (initial testing by Vic and further testing specifically for the wavefront procedure by Darius) as all my questions were answered in full, they took plenty of time to explain all the pros AND cons, and there was no ‘hard sell’. I was very impressed by the state of the art equipment used and all in all I was very happy to book up an appointment for the actual procedure. I went in for this just under 48 hours ago and now I am working at my desk, having driven in to the office this morning, happily tapping this into my computer. My previous prescription was -3.5 in my right eye and -5.5 in my left, with some astigmatism in both. Now I would describe the vision in my right eye as near perfect and slightly watery in my left = overall about as good as I ever had with contact lenses and not quite as good as I had with glasses. I can expect my vision to improve over the next days and weeks so I’m very happy – I can hardly believe that I’ll never have to wear glasses or contact lenses again!

The procedure itself was very quick, uncomfortable but not painful. I was in and out of the door in less than an hour with the actual surgery taking barely 10 minutes. For the first 4-5 hours afterwards my eyes were very watery and it was more comfortable to keep them closed, which is advisable anyway. 7 hours after the operation I was in a restaurant with my wife having a celebratory dinner, my vision hazy but improving. Yesterday morning I was astonished by how much better I could see – it was a bit like waking up with my contact lenses in. At the follow up visit to Accuvision yesterday they said my eyes are healing perfectly.

I have to go for another check up in about a week so I’ll update my entry after that. If anyone wants to contact me my email is bruce@aspen-airconditioning.com

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Joanna Pugsley
  • Posted on 04/08/2002

I had my surgery on 02/03/02. It feels fantastic to wake up in the morning and not have to reach for my glasses. Thanks to the efforts of the Accuvision team I can now see better than my partner.

The level of care and attention I received was second to none. Their demand for perfection has meant that I now have 20/20 vision. I cannot thank them enough for giving me back my sight and taking such good care of me.

Jo Pugsley

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Melanie Britton
  • Posted on 29/07/2002

Had a very strong long sighted prescription with astigmatism (+5.0 -3.00) both eyes. Have done lots of research – this site has been a very valuable source of information and thanks to everyone and I would encourage anyone who has had surgery to share their comments as first hand experience is always the best. I have also visited two other clinics who advertise the fact that they can treat upto my prescription – Ultralase and The Eye Clinic – see those site for comments. Was refused treatment at both of these clinics as I was not guaranteed a 100 per cent correction and that wasn’t good for them. My long term expectations were for me to have less reliance on glasses but I wasn’t expecting total freedom. After looking at this web site I made an appointment with Accuvision and as I had to travel my consultation was booked and hour before surgery if I was suitable. So on Friday 26th July – three days ago – I went to London and met the most professional people i could possible wish to entrust my eyes to. Had a very thorough consultation with Vik – who seemed confident and reassuring – everything explained – my prescription nothing was guaranteed and i was happy to proceed. So within 20 minutes I was ready to lie under the laser. There were several viewers in the room – from other companies – which I have to say made me feel better because they were viewing what appeared to be an expert. Anyway the procedure itself was over very quickly – the only discomfort (not pain) was the suction and the eye clamps but both are bearable for a short period of time. Joined my husband in the waiting room and kept my eyes shut. The worst bit of the whole day was feeling travel sick in the car because I couldn’t get my bearings. By 9pm – six hours post op – I could watch tv across the room. Slept well – with the annoying bee like eye shields. Woke up very early the next morning because I was so excited and had to read something – it was perfect – I couldn’t have asked for more. Went for my check at the clinic and I had 20/20 in both eyes – what a result less than 24 hours post op. I have had a bit of blurring – which I was expecting but otherwise no pain at all – eyes are a little dry but the drops work well. Have my next check on Friday – will keep you all informed.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Mostafa Elshorbagi
  • Posted on 29/07/2002

I had my eyes corrected at Accuvision just over four months ago and am extremely satisfied with the results.

I had been wearing contacts/eye glasses forever and with a poor vision (R -7.75 / -050 x17 and L -9.50/-100 x 162) coupled with a thinnest cornea, I did my research well before embarking on surgery. I realised early on in the selection process that the machine and the technology employed for the Lasik surgery is particularly important.

In addition to Accuvision, I had my eyes examined at a centre famous for treating celebrities. I was particularly attracted by the surgeon there although the technology used at that clinic was older. I was not reassured when that centre told that there would be a high probability of still having to wear glasses after the operation. In addition, I was told that I may not have enough cornea tissue left after the surgery to do further correction. I asked whether they were planning to shift to the newer Wavefront technology (used and tested at Accuvision) and was told that they were planning to start trial of the new technology some time during the fall. I was also told that the probability of success with the newer technology would likely be higher given the correction needed for my eyesight.

I ended up choosing Accuvision as I was reassured by the efficiency/friendliness of the staff and by their use of the latest technology. I definitely made the right choice. I have full correction in my left eye and only -0.25 in my right eye! In addition, I have enough cornea tissue left to do further surgery if I ever need to do so again.

For anyone opting to go for this operation I would recommend patience after surgery. It took 10 days for the blurriness to subside and as I was not sure what to expect (in spite of having had everything explained in advance) I panicked. The surgery itself was not painful and the post surgery discomfort (tearful eyes) lasted only a few hours. Overall I have the highest praise for the staff at Accuvision.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
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