What our Patients say

Reviews

We believe that what our patients say about us is a true reflection of our work. We hope that making these independent reviews available to you here will help you to gain a better understanding of what it is like to be an AccuVision patient.

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Claire Cox
  • Posted on 10/04/2002

What can I say apart from WOW !!!!! I had my eyes done with the wavefront laser surgery on 25th September and I can honestly say it is the best thing I have ever done in my life. I had worn glasses since I was 6 years old and for the last 23yrs had relied on glasses or contact lenses to get me through the day, I had a prescription of -6.50 in the right eye and -6.25 in the left. Also I had astigmatism in both eyes. I was absolutely petrified on the morning of the surgery and spent the 20 minutes before I went in shaking like a leaf. Daryus and his team were fantastic throughout especially for a ‘wimp’ like me. The actual procedure was quick and painless. Even though they tell you this beforehand, you still have your doubts. But really it is !!!! I sat up and could see straight away. I was probably one of the lucky ones as afterwards I had none of the watering eyes or gritty feeling which they tell you to expect. It is now 9 days since I had the surgery. I have been for my first week check up and I have a vision of 20/20 in the left eye and 20/10 in the right. I am still amazed when I wake up in the morning that I can now see my alarm clock !!! I would recommend Accuvision to anyone and have already recruited a couple of candidates who I think were using me as a guinea pig !!

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Penina Fulda
  • Posted on 08/04/2002

Forgot to add that if anyone has any questions I am only too happy to answer them, I know it helped me speaking to a few patients, hearing how they felt and their point of view.

Thanks again to everyone, especially Darius, will write again in a few weeks time after my next consultation,

It’s a whole new world ….

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Penina Fulda
  • Posted on 08/04/2002

Words cannot describe how amazing Accuvision is to me. To say the Team at Accuvision is excellent would be an understatement. They are simply the best. Initially, my regular opticians (The Eye Clinic) sent me a letter saying I am within the acceptable range for eye surgery and they could offer me a free assessment. I could only wear my contact lenses about 3 times a week because they irritated my eyes if I wore them for too long, plus they made my eyes red after a while and years ago, always knew at some point when technology improved I would investigate LASIK further. So, after the assessment with the Eye Clinic even though they told me I was suitable I just did not feel that trust and confidence with them. I rang a few more laser clinics like Moorfields who told me that chances are they would have to perform LASIK twice on me in order to correct my vision since the prescription was so high. Before the op my right eye was -5 with a slight stigmatism of -100 x 175 and my left eye was -7.50 with a slight stigmatism of 11 x 150. Then I came across Accuvision, and read about the Wavefront Guided Custom LASIK and the laser itself having the ability to focus the beam to a finer point than other lasers the result being that it removes far less corneal tissue than other clinics – about 30-40% microns less which is reassuring. I then rang up Accuvision and got to speak to Darius who answered my questions and I was so impressed I immediately booked an appt for an assessment. Thursday, 9th May I had my assessment and Accuvision were fantastic, answering all my questions, telling me that in my case the risks were very low, no higher than the average patient, and that the outcome would be hopefully no glasses with there only being a slim chance of having to do a top-up op, but of course made it clear to me that no op is risk free. It wasn’t just the high technology, which impressed me, they were professional, friendly and fantastic from the start, Mike, Vikesh and Darius and of course not forgetting my surgeon Mr Jacobs. They even said if I have doubts, then I shouldn’t feel I have to come back if I don’t want to and shouldn’t feel pressured. That even impressed me more, I could see money didn’t even come into it, and believe they only accept people who they know they can achieve a good outcome, they don’t just accept anyone.(In answer to the comment made by the Observer all surgeons at Accuvision are under the GMC and my surgeon was Mr Jacobs) I felt that trust and confidence and knew that my eyes would be okay and booked my op for Thursday, 20th June 2002. That was the best decision I ever made. The day before my op I had my final assessment and watched an op, which only confirmed I made the right decision. I even was introduced briefly to Mr Jacobs, my surgeon, and that again confirmed I made the right decision. I was told the price of my op (£3,000) and thought there is no price to my eyes, eyes are priceless – I knew I was in the best hands and wouldn’t go elsewhere even if it was for free. The next day I had my op and even though I saw one the day before was still amazed at how quick the op was. I felt a combination of nervousness and excitement. I felt no pain whatsoever and only had to concentrate on the green/red light and before I knew it – it was over. Immediately after the op when I opened my eyes I could see Darius clearer then without my glasses before the op. Incredible. Mr Jacobs, my surgeon, was great and as skillful as I knew he would be. He told me before the op that he would be only removing approx 10% corneal tissue, which was great to know. He double checked my eyes after the op (as well as before) and told me that I have no corneal flap complications and everything went smoothly. Even half an hour after the op I could see my best friend from across the table, normally everything beyond 2-3 inches would be a blur. My eyes watered a bit, I kept them mainly shut as it felt more comfortable that way as well as being told it was best to keep them shut that day anyway. I felt a slight gritty feeling in my left eye which vanished by 10:00pm and by then my vision was co-ordinated and I could see across the corridor my neighbour’s face and the grey fog which vanished more by the hour was hardly there anymore. The next day I woke up and could see – making my dream which I thought could only ever be a dream come true – to wake up and be able to SEE, no hunting for glasses. I went for my check-up (the day after my op) and was told I have 20/20 vision. Also, Accuvision told me that before the op when I wore my glasses or lenses my vision was one line below 20/20 (a fact I was not aware of until I saw Accuvision) so my vision had improved by one line. Everything is so much clearer it really is a whole new world. By my next appt a week after my op (28.6.02) I was told my vision had improved by two lines making my vision better than 20/20. Then at my appt on 1.8.02 (by the way thank you for the 2 cups of lovely creamy coffee Darius) I was told that my vision was back to 20/20 vision, one point better than before my op, it keeps fluctuating slightly as my brain is getting used to new eyes, which work! I was also told that my right eye which was 1 point under 20/20 after the op has now improved to a fraction under 20/20 and is still improving. My vision is definitely much clearer than before my op and my eyes feel very comfortable and I don’t have any dry eye symptoms. In fact my eyes feel so well and are even more comfortable now than before the op. I was told that my outcome was predicated but Accuvision were very professional and understated it and didn’t tell me this until afterwards. After the op my driving instructor said the improvement in my driving is phenomenal and he said he can tell my vision has improved and can see the difference in my driving. I am so very happy with the outcome, which is exceptional, and thank everyone at Accuvision for everything including their patience, (eg: at my second assessment I had 21 questions which were all answered and explained to me). This op has really changed my life – I would definitely recommend ACCUVISION and am so pleased I trusted my instincts as well as my research. I am glad I put having LASIK to the back of my mind even though various places contacted me throughout the years – until I found the right place which I could trust with my eyes. You know the saying that you are not sure that what is right for you until you come across it yourself then you will know? That is how I felt about LASIK until I came across Accuvision. I have another check-up on 22nd August and will write again then.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Brian Mathews
  • Posted on 05/04/2002

After being turned down by Boots, I went to Ultralase who didn’t have the answers to the questions that I asked.
Accuvision gave me the answers with no if’s and but’s.
The pre-operative consultation and aftercare were great. The operation was very quick, the staff were by my side all the way through and after. I recommend anyone thinking of this type of operation to call Accuvision for an appointment.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Mrs Rakhee Patel
  • Posted on 28/03/2002

Date Of Surgery: November 2001. I can’t describe the feeling of waking up the next day and being able to see everything with crystal clear vision. With my year old toddler, who loves grabbing any object in sight, wearing spectacles was a chore. I thank Mr William Ayliffe and his team at Accuvision for all that they have done – they treated me with absolute care and efficiency. I strongly recommend to anyone out there seeking and considering Laser Refractive surgery that they should go to Accuvision.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Richard Fryer
  • Posted on 21/03/2002

I went to Accuvision for a (free) consultation yesterday (20/3/02). I was impressed by the experience – pleasant environment, helpful staff, and running to schedule. The consultation took over an hour, and seemed very thorough, including both corneal mapping and use of the aberrometer to measure internal refractive problems. The ophthalmologist identified lenticular astigmatism on top of my -8 myopia. They were also able to tell me my corneal thickness (over 600 microns), the flap thickness (150 microns) and the level of ablation (114 microns); it’s comforting to know that over half of my corneal thickness will be left untouched the op. They also pointed out that older laser technologies (as used by some other clinics) would have ablated over 200 microns for my prescription.

They were comfortable answering all my questions about what might go wrong, and there was absolutely no hard sell, which surprised me given that the consultation was free. They quoted me 1500 per eye (and they firmly encourage doing both eyes together), with a 20% chance of needing retreatment to refine the vision, which would be provided at no extra cost. Because of the level of my prescription, the initial surgery would not use the fabled wavefront technology, as the astigmatism is only a small fraction (2%) of the prescription. Any retreatment, however, would probably use wavefront analysis, as the astigmatism would be more significant. My spectacle prescription had included prism, which the opthalmologist found to be unnecessary. However, he pointed out that using wavefront analysis, it would have been possible to counteract a certain level of prism as part of the treatment.

Another good feature of Accuvision is the length of the waiting lists. I was able to get my consultation within a week, and was offered the option of a surgery date in three weeks time.

I left feeling reassured that the benefits of LASIK outweighed the risks, and that I would be happy for Accuvision to do the treatment. However, I think that I will have another consultation somewhere else first; not because I saw anything to concern me at at Accuvision, but simply because a second opinion seems sensible when contemplating surgery on something as valuable as one’s eyes.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
William Logan
  • Posted on 18/03/2002

From the moment I arrived at this hospital I knew that I had made the correct choice. The professionalism of all the staff was without equal. I was made fully aware of the procedure and explained all the exact steps from consultation to surgery itself. The surgery was virtually painless and was conducted very quickly with a thorough examination following the operation. I was delighted with the outcome and would not hesitate to recommend this clinic to my friends or anyone who is thinking of going for eye surgery. Ten out of ten

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Natalie Bee
  • Posted on 18/03/2002

I had Wavefront Lasik surgery last week and it was the best decision I have ever made. I had over -5 prescription in both eyes, and recently been told never to wear my contact lenses again as I’ve been wearing them too long and they have damaged my eyes. I’m only 20 so knowing I need to rely on my glasses full time was a bit of a blow so I looked into Laser surgery. The surgery was a complete success, I now have 20/20 vision. It’s amazing, I can’t thank the team at Accuvision enough they have changed my life, I thoughly recommend this clinic to anyone, but I suggest you do your revision on the surgery itself before hand, as even though it was the most exciting thing I’ve ever done, it’s also the scariest!

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Mairi Anderson
  • Posted on 08/03/2002

It is now six weeks since I had my surgery and I am amazed at the results. I had been turned down by Ultralase as I had a very high prescription (-11) and did not have enough corneal thickness for their laser. I had a consultation with Accuvison the next day but I rang up to cancel it as I presumed that if you couldn’t be treated by one clinic you couldn’t be treated at all. I was advised to still come in and I am so glad I did. It was explained to me by Vikash that the technology used at Accuvision is far superior to that used by other clinics and they were happy to take me on as they could correct my vision and still leave me with at least the minimum recommended corneal thickness.

I booked my surgery for about ten days later. I was very nervous on the day of surgery but everything went extremely smoothly. I have to say my eyes at times were uncomfortable for about two weeks after surgery but this was because my brain was not used to properly functioning eyes!

I went for a post op check up a few days ago and I now have 20/20 vision. Quite a tall order, going from -11 to no prescription.
Today I took my daughter to the waterslides and didn’t need to worry about my lenses coming out or worry about going underwater. It’s so liberating.

I would thoroughly recommend Accuvison. From start to finish I felt I was dealing with a centre of excellence. And further to the comment by the Observer, yes all the surgeons are members of the General Medical Council. My surgeon was Mr Ayliffe.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
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      Offer price of £1200 per eye is valid for:
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