What our Patients say

Reviews

We believe that what our patients say about us is a true reflection of our work. We hope that making these independent reviews available to you here will help you to gain a better understanding of what it is like to be an AccuVision patient.

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Michele Haywood
  • Posted on 05/03/2002

I had wavefront guided LASIK on 27/4/02 and am absolutely thrilled with the results. I initially had consultations with both Boot’s and at Accuvision and both clinics told me that my very large pupils increased my risk of night vision problems. My consultant at Boot’s told me he thought I’d be fine, but when I asked how many other people with large pupils (over 8mm when dilated with drops) he’d seen and whether any had been dissatisfied he became very vague and said ‘thankfully people with pupils that large are few and far between’! Needless to say I did not find this very reassuring. Accuvision on the other hand told me that they routinely deal with people with large pupils and gave the contact details of someone with a similar prescription and pupil size (I was -3.5 in each eye). Having spoken to her (thank you very much Michelle Henson) I was confident that Accuvision were capable of correcting my vision.

I can’t say that the procedure itself was very pleasant, but I felt in very capable hands and trusted my surgeon (Mr Ayliffe) completely. In fact the whole team are extremely professional and so confident in their technology that I couldn’t help but feel I was in the best possible hands. Afterwards I can tell immediately that my eyesight was improved as I could see my friend through the window in the theatre! My eyes were uncomfortable for about 5 hrs after the op and I kept them closed as much as possible, but since then my vision has improved each day! I think it’s actually better than it ever was with contacts before the op so I’m extremely happy. I’m going tomorrow for my one week post op check up and am looking forward to finding out what my prescription is.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Karen Prasad
  • Posted on 04/03/2002

I had lasik on 20/2/02. I had been thinking about this surgery for over ten years but was never confident with the technology available. After wearing double glazed glasses since 8 yrs old and then contact lenses for over 13 years I decided it was time I looked into whether surgery was an option for me. After reviewing a number of the clinics offering this surgery I decided to go with Accuvision. They were the only clinic that gave me an assurance that although they couldn’t guarantee I would not still need glasses for driving/tv, there was a strong chance I would not. All the other clinics told me I would definitely need glasses, as after lasik I would be left with a small prescription. My prescription was approximately -8.00 in both eyes with high astigmatism in the right eye. I could not understand why one clinic could give me this assurance while the others couldn’t. It boils down to the laser and equipment that Accuvision use which pinpoint your exact requirements. The surgery itself is a big decision but Vik and Darius at Accuvision really do answer any queries that you have and professionally guide you through the consultation, surgery and the aftercare. You are not pushed to go ahead with the surgery and at one point I actually felt like my surgeon Dan Reinstein was trying to put me off! I understand there are risks with any surgery. After getting up from the operation table I could see the surgeon’s face and I knew I’d made the right decision. Before he would have been a blurry blob. I was tempted to look at things but you are advised to shut your eyes and rest them. All I can say is I wish this surgery had been available years ago and it is honestly the best thing I have ever done for myself. My prescription now is virtually 20/20 in the left eye and 15/20 in the right and NO GLASSES. And it has all been down to the team at Accuvision. I would recommend them if you want to make an informed decision.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Terry Downing
  • Posted on 03/03/2002

I have my eyes fixed by AccuVision last Wednesday (27 Feb).
With a thinning cornea on my left eye AccuVision were very good at being able to meet my requirements.

I have -4.5 in both eyes and at 42 I opted for my left eye to be under corrected so that I am able to put off wearing glasses for age induced long sightness.

The AccuVision team are great and there is little I can add to the other comments.

My ability to see is priceless and I am very pleased with the results. There are less costly companies offering LASIK without ‘Wavefront guide’ but you only have one pair of eyes and you should not cut corners.

If you are thinking of having your eyesight repaired Go for it…
I wish I had done it earlier.
Top
Review by Michelle Henson (Posted on 15/02/2002) Rating: 5/5
The treatment I received at Accuvision was first class. I could not believe how quick and painless the procedure was. The staff at Accuvision were very supportive and understanding. They made me feel completely at ease, even though I was extremely nervous. It’s so nice not to have the hassle of contact lenses or glasses anymore!

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Lina Patel
  • Posted on 18/02/2002

The thanks first! I really don’t know how to say ‘thanks’ in a way that’s big enough! Thanks to this website for me finding Accuvision in Fulham…I’m grateful for being able to see again after the agony of the last 11 months….the birds, the stars that are points of light and not blurs….. To be able to drive at night… I’m grateful to the fact that there is technology available to treat eyes that were as messed up as mine and for the fact that I decided to trust Accuvision and their team when I was at an all time visual low and that there was a clinic who understood what a patient feels …… for everything!

Daryus, thank you for taking the time and having the patience to gain my confidence and explaining in minute details what the reasons for my previous surgery going so wrong were and what could be done to improve the quality of my vision and not assuming that as a lay person I would not understand…. without that I may not have proceeded a second time around.

For people out there who put a price on getting their eyes treated, a message…. Statistics are not a substitute for judgement and inevitably when YOU are part of the minute statistic of things going wrong in a surgical procedure, who you have trusted with your eyes makes all the difference.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Matthew Stuart Essex
  • Posted on 15/02/2002

I had my surgery just before Christmas and I can’t believe what a difference it has made to my life. Just knowing that I no longer have to grope around for my glasses before starting the day is a revelation. I had a prescription of -4.5 and -4.0 and could see no more than 18 inches ahead of me before the surgery, the next day I could see clearly. I have just been for my check-up and now have 20/20 vision something I could never have dreamed of in my wildest dreams.

The Accuvision team were wonderful and everything was explained clearly and in a reassuring manner. They were totally realistic about what results could be expected and the time frames involved. Their customer service really is outstanding.

This procedure is truly life altering and I have already recommended it to friends and family

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Pat Wright
  • Posted on 14/02/2002

I had my surgery done last Wednesday 9th January. On my first visit I was very impressed by the professional approach of all staff and the exceptionally high standard of hygiene. The examination was not rushed. Every step was explained to me. I was encouraged to ask as many questions as I wanted to and if I thought of anything before the surgery date I could phone and discuss it with them. Everything was done to reassure me and I was encouraged to speak to people in the waiting room who had just had surgery.

I am 57 years old and have worn contact lenses for 35 years. My prescription -5.50 was in the left eye and -5.75 in the right. I have needed reading glassed as well as contact lenses for the past 3 years, which was -2.0 in both eyes. I had contact lenses, reading glasses, varifocal glasses, and bifocal sunglasses. This worked out to be quite expensive. I also needed a large handbag to carry them around. I was given the choice of having long vision correction, which would mean having reading glasses for close work or Monovision, which I never heard of. In laymen’s terms this gives long distance sight in one eye and short sight in the other. No glasses at all. Great.

I was very nervous when the big day arrived but all Accuvision staff were understanding and helped relieve the tension. Again the whole procedure was explained to me. I had decided on the Mono surgery and the surgeon explained everything he was doing, step by step. Drops were put in both eyes, they did not sting and my eyes felt very comfortable. I can honestly say it was painless. I could see red and green lights and was told to concentrate on the green. Within 10 minutes it was over. Just 5 minutes for each eye. I was taken to the recovery room for 5 minutes and then to the examination room where my eyes were checked thoroughly. I could actually see when I went back to the waiting room. My eyes did sting and water for about an hour that was quite uncomfortable but gradually wore off. The clinic gave me drops to put in every hour whilst awake and eye shields to wear at night. I went back to the clinic the next day for a check-up and the following Friday, then a month later.

I am so thrilled with the results. I cannot believe that after all these years I am glasses free. I would recommend Accuvision to anyone.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Stuart Ayres
  • Posted on 14/02/2002

After the first consultation at Accuvsion my confidence was increased by the staff’s friendly and professional approach. I had no reason to lose this confidence throughout the procedure and am delighted with the results.

I had worn glasses since the age of twelve, and was unable to wear contact lenses, so to suddenly be able to go without glasses is fantastic. It’s strange, but great to think that I can now drive and watch TV without glasses, and open my eyes first thing in the morning able to see.

To those who have always had good vision it might not seem a big deal, but for me it has made a huge difference.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Fiona Ross
  • Posted on 14/02/2002

I cannot sing the praises of the Doctors and staff at Accuvision highly enough. I had been considering laser surgery for nearly a decade but it was only after contacting Accuvision that I felt confident enough to go ahead with the procedure. Accuvision’s ‘state of the art’ technology could virtually guarantee me 20/20 vision, and the patience of their staff as I asked hundreds of questions (often the same ones repeated) was commendable.

My prescription was -3 in both eyes, I’m 40 years old and I had worn glasses since I was 13. I had two main areas of concern when I first spoke to Accuvision. The first was that I would be able to see as well after surgery as I did with my lenses, and the second was that because of my age, I would become long sighted sooner than if I opted not to have surgery. After my initial consultation, Accuvision were able to virtually guarantee me 20/20 vision after surgery. They also explained that I would (like most people) become long sighted regardless of whether I went ahead with the procedure or not and that without surgery I would in a few years or so need bifocals. Having surgery would give me approx 5-10 years of ‘glasses free’ vision after which I would probably need to start wearing reading glasses as my eye muscles weakened and I became long sighted. The promise of 5-10 years without glasses was enough to persuade me to go ahead and have the laser eye surgery. I have to admit I was scared, terrified would be more accurate, but my fears proved to be totally unfounded. The procedure took approx 15 minutes and while it was slightly uncomfortable it did not hurt at all! My vision was instantly ‘cured’, as I left the operating theatre I was able to see my glasses on the table at the far end of the room and pick them up! You are advised to keep your eyes shut as much as possible in the next few hours after the op. To be honest that was the most comfortable thing to do, as my eyes felt as if I’d been swimming in an over chlorinated pool. It was an amazing feeling to be able to read car number plates without glasses as I left Accuvision and walked to my friend’s car.

My eyes stung for about 4 hours, but after that there was no discomfort and only a slight haziness in my vision, which cleared over the next few days. I was able to drive and return to work the morning after my op.

I am a Wimbledon tennis line judge and so perfect vision is of paramount importance to me. I would not have undergone surgery unless I was totally confident in the results that Accuvision would achieve. I also work fulltime, have 2 children and my husband travels a lot. I cannot stress how much easier life is without having to worry about lenses and solutions and glasses. My children no longer have to hunt for my specs every morning!! If you are considering eye surgery my advice is DO IT.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Andrew Khan
  • Posted on 09/02/2002

A quick update to my previous comments in response to some e-mails received.

My prescription was not too severe – roughly -2.00 with 1 diopter of astigmatism in each eye. I can’t exactly remember what my corneal thickness was but believe it was in the range of 560 – 600 microns. No cause for concern anyway.

However, I should mention that the team at Accuvision were slightly concerned at the steepness of the cornea in a particular area that indicated some possible thinning. To minimise the risk, they cut the flap with an inferior hinge i.e. the flap is upside down when compared to the standard procedure. I was led to believe that they can do this because they have something like six different microkeratomes at their diposal and this enables them to ensure they can choose the one most suited to your procedure. None of the other clinics I attended saw the thinning as a problem, but I was comforted that Accuvision were prepared to carry out this non-standard procedure in order to minimise the risk of future corneal problems.

Now five days post surgery. Still very pleased – minor fluctuations still being experienced, distance vision is great, vision at reading distance is variable, but manageable. I’ll find out more when I go for my next check up tomorrow.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
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      Terms & Conditions
      Offer price of £1200 per eye is valid for:
      • WaveFront Optimised Surgery for both eyes. Offer does not apply to a single eye treatment.
      • Myopic prescriptions under -3.50 dioptres only. Prescriptions with other additional conditions/variations may not be eligible and are subject to a detailed evaluation.
      • Prescriptions outside the eligible range are always competitively priced.
      • This offer cannot be used in conjunction with any other offer.
      • There are no cash alternatives to this offer.
      • All eye surgical procedures carry a level of risk including not obtaining the desired outcomes through to varying levels of visual loss. Your eye surgeon will discuss the risks and benefits including ones specific to your circumstances at the time of your preoperative consultation.
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