What our Patients say

Reviews

We believe that what our patients say about us is a true reflection of our work. We hope that making these independent reviews available to you here will help you to gain a better understanding of what it is like to be an AccuVision patient.
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Melissa van Hoeken
  • Posted on 12/09/2002

Having worn glasses/lenses for 12 years and being a Mother of two under two’s I decided it was time and had Wavefront treatment on both eyes (L-3.75 R -4.0 with astigmatism) on Friday 30th November. For two hours following surgery my eyes felt gritty and watered but after that I was able to watch television and eat without assistance – admittedly the room was dark and I was wearing sunglasses! The following morning at my check up I was 20:20 and a week later was better than 20:20 – FANTASTIC. It’s now ten days after surgery and apart from experiencing a little halo around bright lights there’s nothing to report. Had I not had absolute confidence in Daryus, his team and their technology I would still be wearing glasses/lenses which, to be honest, I’ve almost forgotten about already. Corny as it sounds this really has changed my life … THANK YOU.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
M jausson
  • Posted on 12/09/2002

I had the operation at Accuvision on Friday. The reasons I chose Accuvision were the consistently positive comments here and the fact that I have poor nightvision with a lot of glare and starbursts. Or rather had. 🙂 The result of the operation is that I have perfect daytime vision and my nighttime vision has improved too. I drove yesterday evening and although I have some halo-effects around lights, they are much easier to deal with than the starbursts I used to have. But I almost didn’t go through with the surgery. Lying on the operating table with the clip in my right eye, I freaked out. The combination of watching somebody have the operation from the waiting room before being prepped for my own operation and a comment made in the operating room that triggered previous trauma memories, made me very, very scared. Luckily I was able to calm myself down with the help of the nurse and Darius. If they hadn’t been so supportive I wouldn’t have been able to go through with the operation. I’m very glad I did. Being able to see first thing in the morning is an incredible blessing. Not to mention having peripheral vision. With my -6D I could really only see straight ahead with glasses.

  • Customer Services: 4/5
  • Value for Money: 4/5
  • Clinical Team: 4/5
  • Technology: 4/5
Matt Gillie
  • Posted on 12/09/2002

I had my LASIK at Accuvision on 4th December. I was around a +3.75, +3.75 prescription in both eyes, i.e. quite longsighted with what the surgeon described as a ‘wow, monster stigmatism’.

Accuvision were more expensive than the other company (Ultralase) who said they could treat me, but seemed more confident and professional, so I went with them.

The surgery was very quick and painless, and I didn’t really suffer much discomfort afterwards either. I spent the whole afternoon in bed with my eyes closed.

45 minutes after the treatment, I was up to driving test standards, and the next day I was nearly 20/20. Since then, my right eye has fluctuated quite alot, which has worried me, but Vic assured me that this was quite normal for the first week or two. In fact, when I went in for an unscheduled appointment, as I was a bit worried, my right eye still tested only one line short of 20/20.

The flares at night are still pretty big, but manageable, and should die down over the next few weeks.

I will post another message in a couple of weeks to give a progress report.

All in all, I am very happy with the result so far. The staff is friendly, helpful and professional. I would recommend Accuvision strongly.

On a related note, I encourage anyone who has had surgery to post on this site as it was very important to me in the run up to my surgery to see the updates that people left.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Tony Henry
  • Posted on 10/09/2002

Well another review for Accuvision and another 5 out of 5…. 😉 My prescription before my operation was around -8 in both eyes with around -3 diopters of astigmatism in both eyes giving a whopping -11 combined refractive error! On top of this my cornea’s were around 10% thinner than average, (something no other clinic thought to mention!). I had been turned down for Lasik treatment at another clinic and offered Lasek instead but I was a bit weary of Lasek because of the increased risk of corneal hazing in the very short sighted like me and the fact the clinic had only recently started offering the procedure. After doing a bit of research on the web I went to Accuvision who said they could do a Lasik procedure on me. The morning after the operation I was 20/20 in one eye and 20/15 in the other. It’s now two days since the operation, I do have some dry eyes although the drops they gave me do seem to be helping and I do have poor night vision but these are all very common so soon after the operation I am told. I am amazed at how much I can see and I must thank Mr Roydon and Darius who performed the surgery. At £4000 my treatment was hughly expensive, but I went with Accuvision because I thought they could give me the best chance at a great result, and at the end of the day when its your eyes that are involved that’s all you can do (I’m sure we’ve all hear the horror stories of what happens when things go wrong!). In order to correct my high prescription they performed a cutting edge treatment with cutting edge equipment. I will post another update when I’ve had my one week post-op consultation. It sound like all treatments at Accuvision are £4000, they are not, you can pay a lot less than that depending on how bad your eyes are. I paid top whack because I had a very high prescription and thin corneas something no other clinic I have been to can treat with a Lasik procedure… just wanted to avoid any confusion.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Rev
  • Posted on 09/09/2002

Lisa, I hope you made the best decision because after all the research I’ve done on this issue I find Accuvision to be world-class in their treatments. They do charge more than other clinics but they offer more. No-one else does what they do right now in the UK or USA. The extra £350 you complain about is the difference between an average and an excellent outcome! Good luck.

Richard Hone
  • Posted on 05/09/2002

My prescription was -3.5 in the right eye, -5.5 in the left, with a lot of astigmatism. I went for consultations at The Eye Clinic, Boots, Ultralase and Sunrise before I went to Accuvision. I was told at the other clinics that my corneas were too thin for the Lasik procedure (although the Eye Clinic and Sunrise did offer PRK, which I was not very keen on). I think I heard one of them say my corneas were 460 microns thick.

I went to Accuvision expecting them to turn me down as well. The people I met were very enthusiastic and knowledgeable, and made me feel confident that they would look after me, After testing my eyes they went to great lengths to show me how the flap they would create would be thinner than at the other clinics, and additionally the laser would remove less tissue, so I would still be within the limit which is apparently 250 microns of undisturbed cornea. Additionally, as I am 48 I am starting to need reading glasses, so Accuvision recommended ‘monovision’, which means that one eye is focused for near work, and the other for the distance.

I had the operation done on 17 April. Like everyone else has said, the staff was marvelous. (Nobody held MY hand, but then I didn’t ask them to). The surgeon kept telling me what a good patient I was, which he probably says to everyone, but it did help me relax. After the operation I didn’t have any ‘wow factor’ at all, I could hardly see a thing, and I had a very uncomfortable ride home in a taxi. But the next day the difference was tremendous, I went back for my check up on the tube, and even went shopping in Oxford Street.

Now that my eyes have settled down and my brain has got used to the monovision, I am very pleased with the results. My right eye, the distance eye, is very slightly out of focus which is disappointing, so I do need glasses for driving, but on the whole it has been a great success. I was very glad that I found Accuvision and that they were able to perform the surgery with their state of the art equipment. I would recommend them to anyone, especially if you have thin corneas.

The only improvement I would suggest (apart from a drinks machine in the waiting room!) would be more comfortable eye protectors at night, the plastic shields and surgical tape they give you are awful.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Vikash Patel
  • Posted on 04/09/2002

I underwent surgery in the first week of December 2001; in fact I was patient number three. Before treatment my vision in both eyes was between -7.00 and -8.00 and I relied totally on my spectacles and contact lenses.

I had contemplated laser treatment for a number of years but never quite built up the courage to seek further information. It was not until a friend recommended Accuvision that I actually got the ball rolling.

On the day of the surgery I was quite apprehensive in case anything went wrong but the staff at the clinic from the ophthalmologist through to the receptionist were all very helpful, supportive and reassuring.

I was surprised at how quick and painless the whole procedure was and in fact by the next day I was able to drive to the clinic for my first post operative check up upon where I was told my vision was just off 20/20.

By the first week post operative check up I was at 20/20 vision and in fact this week I will be visiting the clinic for my 6 month check up. All in all my experience at Acuvision from first consultation to date has been a very pleasant one and the best invest I have made in recent years.

Finally it just remains for me to say thank you to everyone at Accuvision for restoring my eyesight…

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Denise Hurst
  • Posted on 03/09/2002

Can people add the name of their surgeon please? Surgeons move from clinic to clinic and it would be nice to know the ones with good reputations – and vice versa!!!

  • Customer Services: 3/5
  • Value for Money: 3/5
  • Clinical Team: 3/5
  • Technology: 3/5
Andrew Khan
  • Posted on 30/08/2002

Having attended consultations at three different clinics, Accuvision were the obvious choice for the following reasons:

1) The consultation with Vik was by far the most thorough. Vik was extremely knowledgeable and also the most forthcoming about possible outcomes and potential risks.
2) I was convinced that the AccuWave technology offered the best solution for me especially as this customised wavefront treatment offered the best outcome in terms of night vision complications. I was also strongly comforted that the Allegretto laser would remove less of my cornea than many other widely available lasers.
3) I got a genuine feeling that both Vik and Daryus had a very strong belief that they were offering the best Lasik solution, and an equally strong desire to ensure the best possible outcome.
4) They had the best looking clinic. (Not a major factor, but it helps.)

So, two days ago I had the surgery at Accuvision. It was quicker than going to the opticians for an eye test. (Well, almost – with the length of time you have to wait at some opticians!!) Surgery went very smoothly – Daryus and William Ayliffe (Surgeon) appeared supremely confident and nothing happened to give me any reason to doubt them. I had a few problems focusing on the green light with my right eye, but the left was no problem. The one area I was concerned about – the placing of the suction ring prior to cutting the flap – was a little uncomfortable but certainly no pain. Post-surgery I was advised things had gone well, and sent home with a protective bandage contact lens in each eye. Things were a little uncomfortable for the next few hours – eyes kept shut most of the time. Thereafter, it was just the bandage contact lens in my left eye that was irritating the hell out of me. Returned for my 24hr check-up the next day, and was mighty relieved to have that lens removed. Instant relief was followed by swift improvement in vision. Virtually 20/20 at 24 hours post-op.

I am now 50 hours post-op and the eyes are feeling increasingly comfortable. i.e. they are losing the gritty feeling. My vision is already better than it was with my contact lenses before the op. There are moments of vision quality fluctuation, but that is to be expected for the next couple of weeks.

This board was very helpful in reassuring me that Accuvision was a good choice, my thanks to all those who posted here, I am pleased to add my name to the list of satisfied Accuvision customers and thank Daryus and his team for an excellent result.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
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