What our patients’ say

Reviews

We believe that what our patients say about us is a true reflection of our work. We hope that making these independent reviews available to you here will help you to gain a better understanding of what it is like to be an AccuVision patient.

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Jay Glover
London
  • Posted on 14/07/2017
  • City : Bedfordshire

 I checked a few options for my surgery when I was considering having it done. It was the only time the limitations of the procedure were explained openly and honestly. This freshness reflects well and I did not feel I was being marketed to at my consultation.
The staff have been great at easing concerns and making me feel like I am the most important element in my treatment. 
I chose Accuvision over say Optimax because I trusted the quality of your reviews, even the negatives. I trusted your reviews as they appeared not to be artificially inflated or generated. 

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Lindsay
Birmingham
  • Posted on 23/06/2017
  • City : Telford

 Went to AccuVision after being refused treatment elsewhere. The staff couldn’t have been more helpful or accommodating. There was no pressure to book on the day, infact I was told to go away and think about it first.
The team who carried out the surgery were excellent even though I was nervous and told jokes, they talked to me throughout.
I can’t fault anything about the clinic and the people working there.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Andrew Penfold
London
  • Posted on 10/03/2017
  • City : Hampshire

 If you are wondering whether to have laser eye treatment performed by the excellent team at AccuVision then from my experience you should do so. Do not let anyone put you off if, in their opinion, after assessment AccuVision believe they can treat you. You will certainly be treated by some outstanding dedicated staff, with great skill and care and those in the team will seek to assist and relax you from any concerns you may have.

As a keen sports player and gardener and being an outdoor enthusiast, who had worn glasses since my early years, the change in my life through no longer having to wear glasses after circa 45 years has been immense. Now aged over 50 years, to be able to read the scoreboard at one end of Lord’s cricket ground and be sitting at the other end without wearing glasses showed me the very great benefit of having laser eye surgery. I have gone from having the poorest eyesight in my family to having the best – all in little more than a dozen minutes surgery…

I appreciate, as with any surgery, complications can occur and you may worry about having laser eye surgery. That is why I chose not to pay for the surgery with bottom end prices but to pay for a high quality service and that is very much what I received, not just when operated on in late September 2016 but on the further consultations I have had with AccuVision since.

While great care has to be taken with the eyes being sensitive to light in the immediate hours after the operation and the wearing of sunglasses even in darkish areas, personally, I shall never forget being able to read my watch without visual assistance as I got off the operating couch and immediately after surgery. Then later that day travelling back via Guildford by train and seeing blocks of flats at a distance of circa 800 metres from the railway station and realising for the first time in over 40 years I was no longer dependent on glasses and could see a surprising distance clearly, which I could not have seen in travelling to London that morning. 
What a fantastic change to my life in one afternoon! Nothing will ever seem quite the same.

Need I say more except a very big THANK YOU to all at AccuVision.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Asher Ahmed
London
  • Posted on 09/03/2017
  • City : London

I had the Lasik procedure in early July and have been overwhelmed with the positive impact that it has had on my day to day life. The team at accuvision are very friendly, thorough and professional. Highly recommend.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
E Padgett
London
  • Posted on 11/02/2017
  • City : Surrey

Customer service was excellent throughout the whole process, also great value for money.
The staff treated me as an individual and everything has been explained thoroughly. There was no pressure sales pitch.
I would recommend highly to anyone.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Geoff McLeod
London
  • Posted on 06/02/2017
  • City : Epsom

 The whole process from diagnosis to check ups and finally being signed off was smooth, proficient, friendly and most of all PAINLESS.

I would highly recommend all the staff and the company if you are considering having your sight corrected.

Thank you – I can see again!

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Natalie Hall
Birmingham
  • Posted on 23/01/2017
  • City : West Midlands

Since wearing glasses from the age of 5 years it is all I have ever known. So the thought of being able to live my life without them would be amazing.
It was never a cosmetic thing with me, it was the fact I would be able to wake up and see, take a shower and see what product I was using, swim without special goggles, cook without steaming up and many more things.

You have changed my life, Thank you

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
S M Heydt
London
  • Posted on 12/01/2017
  • City : Surrey

 Excellent from the first consultation right through to sign off.
Everyone made me feel really welcome, safe and like a valued customer. The whole process was nothing like as scary as I imagined. The actual op takes minutes and even with a few scary seconds (yes just seconds) I was in and out and able to see to go home within an hour.

My check-ups were all included and all in all I can’t recommend Accuvision highly enough.
Oh…plus they were the best price in town!

Thank you.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Leigh Turner
Birmingham
  • Posted on 06/01/2017
  • City : Cannock

The service I received at this clinic may be the best treatment as a consumer that I’ve ever had.
Every stage of the process I was made to feel extremely comfortable and each staff member treated me as an individual in a kind, understanding and patient way. I was reminded of its voluntary nature many times, reassuring me that there was absolutely no pressure to go through with it, which to me was very important.
During my consultation I also had described in great detail each stage that was to occur and he also addressed all my questions with very considerate answers and displayed an impressive amount of knowledge of vision and the eye as a whole. 
The aftercare has been just as consistent which was also very important as it didn’t feel like I was just dropped after the surgery was complete.
They have proven to be attentive even now, two weeks later and I feel confident that if I have any issues in the future they will be there for me.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
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      I agree with terms of use and privacy policy
      The information you have provided may be held on our database. It will not be sold to any third party. Our privacy policy which we are obliged to give you under the GDPR is available here.
      Terms & Conditions
      Offer price of £1200 per eye is valid for:
      • WaveFront Optimised Surgery for both eyes. Offer does not apply to a single eye treatment.
      • Myopic prescriptions under -3.50 dioptres only. Prescriptions with other additional conditions/variations may not be eligible and are subject to a detailed evaluation.
      • Prescriptions outside the eligible range are always competitively priced.
      • This offer cannot be used in conjunction with any other offer.
      • There are no cash alternatives to this offer.
      • All eye surgical procedures carry a level of risk including not obtaining the desired outcomes through to varying levels of visual loss. Your eye surgeon will discuss the risks and benefits including ones specific to your circumstances at the time of your preoperative consultation.
      • AccuVision reserve the right to change or withdraw this offer.
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