What our Patients say

Reviews

We believe that what our patients say about us is a true reflection of our work. We hope that making these independent reviews available to you here will help you to gain a better understanding of what it is like to be an AccuVision patient.
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Gareth Rees
  • Posted on 27/02/2006

Accuvision provided me with a free initial consultation which was very thorough and professional.

Based on this I knew I was in the right hands and decided to have the surgery.

On the day of surgery everything went well with a perfect outcome.

The after care is just as thorough.

In addition I thought the cost of surgery was very affordable.

I am delighted with the outcome of my experience at Accuvision. The surgery has been life changing and I have already recommended others to Accuvision!

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Christopher Dorward
  • Posted on 21/02/2006

(posted on the listings lab blog; http://blog.listingslab.com)

Miraculous!

That’s the only word to describe lasik laser eye surgery. Actually, uncomfortable also describes it pretty well.

I didn’t go blind. Far from it. Less than 24 hour after the procedure and I have better than 20/20 vision. OK, my vision is a little hazy and my eyes hurt a little bit because essentially they are still recovering from injury, but I no longer need to wear glasses.

I met Phil at the clinic in Parson’s Green at 2:30pm. We had to have a quick eye test to make sure that our eyes hadn’t changed in the 6 months since our initial consultation.

If you have an image of the clinic as a hospital ward, it’s nothing like that. A stylish, well appointed waiting room. Comfy chairs, big screen plasma TV with rolling news and good tea and coffee on tap.

It is a little bit of a production line and all the staff are slick and professional. So while Phil and I got on with chatting about Meagan’s party in Kingston at the weekend, we were whisked off here and there to meet the surgeon, be briefed on aftercare, sign our consent forms, and then finally into the treatment room for the procedure itself.

Which is not very nice. Have no illusions. This is Laser. Eye. Surgery. You are awake and there is no way to do this without staring up at the laser beam. If I ever make a film about alien abduction, it will look like the experience of having lasik.

So I’m lying there, trying to stay as calm as I can and relax as much as possible. Not easy when the surgeons are clamping your eye open and you’re seeing it all coming. Then comes the aesthetic and something very weird. A scalpel thingy on some kind of runner comes down and skrr skrr, you KNOW that they’ve just cut a flap right through your cornea. Then the weirdest bit. Some tweezers come down and you actually see the flap of your cornea being peeled back and your vision suddenly goes completely blurred.

2 more minutes. The laser is positioned and then zzzt zzzt. There’s a slight smell of burnt pork as human tissue is burned away, but it’s done in a split second. Then the flap is closed, a contact lens put over the wound is cleaned and bosh. Job done. On to the other eye.

That’s it, you’re done. Like I say. Not nice. But you can live with it.

Next step is to go back out to the waiting room and hang about for 15 mins with your eyes closed. All the better if you’ve got a mate there you can chat to. Another quick check up and some eye drops and you’re good to go. We were both finished by 4pm.

I’d booked a B&B just up the road to make things easier. You need to be back in the clinic for a check-up the next morning and you don’t want to be buggering around on the tube.

It was cold outside and my eyes hurt. When the aesthetic wore off later in the afternoon they hurt more, but the antibiotic eye drops you need to put in every hour soothed & helped a lot.

A couple of hours of recovery and Phil and I were well enough to go out for dinner. After a nice bottle of wine at Strada in Parson’s Green it didn’t hurt at all and we both started to notice how well we could see. Like we used to see with our glasses.

So yes. This morning my eyes hurt a bit, but I’d had contacts in over night and I’ve never worn them before, but having the optician check my prescription again and tell me I had better than 20/20 vision. Well, quite frankly it’s well worth a little bit of discomfort.

A thousand pounds well spent too. All of a sudden I’m thinking about what other kinds of elective surgery I can have. Maybe I’ll put my name down for a liquid titanium double ‘ard exo-skeleton so I’m first in the queue when they get invented.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Abid Samee
  • Posted on 09/02/2006

It’s been just over 5 months since I had laser eye surgery at Accuvision and I am delighted with the results. Everything from the first phone call to the actual surgery to the follow up checks were handled with such professionalism.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Angela Zapettis
  • Posted on 08/02/2006

You can trust these guys. I am so pleased with every aspect of the treatment I recieved.I was told so much more by Vik during the consult and I was offered choices that I didn’t even know wwere available. I opted for Monovision and researched and discussed this thoroughly with Chad Rostron who made me feel that he had all the time in the world to help me with my decision.
The proceedure was scary but totally painless though Joan, the nurse, may have a sore hand from the strength of my grip. I really appreciated this comforting hand. Immediately after, my sight was obviously different but hard to tell in what way because my eyes were very watery. During the evening my eyes were very sore and felt like I had been peeling onions all day. The drops were very soothing and took care of this. Despite my distressed appearance we ate at the hotel restaurant about 5 hours after surgery. It was in the restaurant that I realised I could read small print and found spelling errors in the menu!! I had been unable to find any comment about what monovision would feel like, for those of you wondering the same thing I can tell you that it is marvellous, I already see the benefit, even yesterday at 24 hrs after the proceedure I had no difficulty reading. Today I am more confident with distance and am confident enough to drive (which I have been cleared for). I am aware of fluctuations in my sight but so far no deterioration at all. If you are wondering what to do I would say go for it BUT do it with Accuvision I almost did it with another provider and but for a last minute hitch would never have known about my true options or I am sure had such excellent care.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Sarah
  • Posted on 06/02/2006

I had my eyes done 7hrs ago, and already i can see well enough to drive. Before the surgery i was so nervous but when i laid on the table all my worries seemed to disappear, it wasn’t uncomfortable until about an hour after surgery then it was like getting shampoo in your eyes for about half an hour, now the only thing that feels a little uncomfortable is the contact lenses they put in to protect your eyes. Would recommend it to anyone, and Accuvision are brilliant, Thank you.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Fotis Mitsopoulos
  • Posted on 06/02/2006

I had my surgery carried out on the 23rd May. I decided to have my consultation and both eyes done at the same time which resulted in a discount of £300. My eyesight was previously very poor as my prescription was almost 10. I am extremely happy with the wavefront lasik surgery I had as I now have 20/20 vision and only need 1.5 lenses for reading. The treatment was absolutely painless and I had no after effects whatsoever. My vision was a little blurry immiediatley afterwards, but soon improved to the extent I was able to drive to my local supermarket in less than 6 hours after the surgery. I am really glad I took the decision to have laser surgery and highly recommend Accuvision.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Helen Campbell
  • Posted on 05/02/2006

I had my surgery done on Monday 24th April and I am thrilled with the results and with Accuvision. I had originally been for a consultation back in June 2005 however due to a ‘bruise’ at the back of my eye I had to get this checked out and sorted out before I was allowed to go ahead with surgery, however due to time lapsing and going backwards and forwards to Moorfileds to get this sorted, I decided to put laser eye surgery on the back burner.
March 2006 I got the bee in my bonnet again about having the surgery, and so after being initally impressed with Accuvision for my first consult, I decided to return to them.
Once again I was met with friendly and professional staff, who I immediately felt relaxed with. They checked my eyes again, and of course the for the ‘bruise’ (which had now completely gone) and dicussed any queries I had. I was impressed with the profesional manner in which they dealt with me and not once did they make me feel obliged to take up the surgery with them.

On the actual day of surgery I was petrified, I felt sick in the morning of basically the ‘unkown’, the not knowing what I will experience, through my eyes, on the day. The staff on the day were excellent. I was seen immediately and there was no hanging around. I met the surgeon and was taken to the surgery room. Mr Brett halliday and his staff were excellent. I felt nervous, however they kept me calm, they talked to me all the way through the procedure, explainng what was occurring and what to expect. This really helped.
The surgery itself was unconfortable and definitely daunting however, nothing to worry about. Your eyes are numb, held securley and you are in very very good hands! Immediately afterwards I felt overwhelmed as I could not belive my sight!!!
It is now four days after my surgery and my eyse are great – they are still slightly adjusting however the results are amazing, even at this early stage!
I chose Accuvision due to the reviews I read, the experience I had on consultation, the staff and overall research! I am so pleased I went with them.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Susan Roberts
  • Posted on 04/02/2006

I had my surgery last summer in the London clinic. It was a painless procedure that I wouldn’t hesitate to recommend to anyone. The quality of aftercare was exceptional. I am delighted with my new vision. I travelled from the furthest regions of North Wales to London for the treatment as a colleague recommended the clinic to me. It was all thoroughly worthwhile. My husband will be making an appointment for laser treatment in the same clinic in the very near future as he is so impressed at my results.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Suzana Thurston
  • Posted on 30/01/2006

I’ve just had my 6 month check up, having the surgery done in July 2005. Not only are the results above my expectations, but every visit was an example of professional approach to post surgery care. I can only give the highest marks to every aspect of Accuvision – from the inital consultation,surgery itself and all check ups. I have been recomending Accuvision to all my friends.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
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