What our Patients say

Reviews

We believe that what our patients say about us is a true reflection of our work. We hope that making these independent reviews available to you here will help you to gain a better understanding of what it is like to be an AccuVision patient.
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Daniel Bond
London
  • Posted on 18/03/2013
  • City : Hampshire

 I had been told before my treatment that there is no pain involved and this was absolutely true. The operation was performed very quickly and after a day or so I had near perfect vision (from a prescription of -4.50 and -3.00). I’m very pleased with the results and nine months on I still appreciate not having to wear glasses. One of the best spending decisions I’ve ever made!

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Daniel Watt
Birmingham
  • Posted on 12/03/2013
  • City : Staffordshire

 I had laser eye surgery at the Solihull clinic on Thursday 28th November and prior to that I had a consultation to ascertain my prescription and examine my eyes for the type of surgery requirements.
Post surgery I was given clear instructions to care for my eyes including eye drops and protective contact lenses were fitted to assist with the corneal flap healing process.
On the following day after surgery, my eyes were further examined and was told that the healing process of my eyes were to take a few more days.

Therefore the contact lenses were to remain in place. On Tuesday 3rd December, I visited the Fulham clinic as I was working in the area . The lenses were removed after a further examination of my eyes.

Overall I am delighted with the care shown by the staff before, during and after laser eye surgery and I am delighted with the results, just 5 days after treatment!!

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Linda Kehlet
London
  • Posted on 12/03/2013
  • City : London

 I’ve had a fantastic experience with Accuvision. From the first phone call of enquiry to my most recent check up I have experienced nothing but ‘top notch’ customer service and top quality medical treatment. 
Every person I have encountered here has been helpful and friendly.
The information I received regarding my treatment was comprehensive and all my questions were answered to my satisfaction. I liked it that Accuvision was not a big business or ‘revolving door’ type of practice.
This is the reason I chose Accuvision over any of the other well know companies. The cost of the treatment was also competitive and I feel like I have received value for money.
I have already been recommending Accuvision to others and will continue to do so.

Thank you for a very positive experience!

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Bhavika Patel
London
  • Posted on 12/03/2013
  • City : Middlesex

 It has been 6 months since my treatment and since day one I have received excellent service. The optometrist listens to your worries and reassures you with excellent advice and suggestions. The booking process is quick and well managed. The aftercare has been excellent too and is very thorough. I have recommended the clinic to several friends and family.

Thank you to all the staff.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Gabrielle Skowron
London
  • Posted on 23/02/2013
  • City : Fulham

I had laser surgery four months ago and I must say it was the best decision I have ever made. I have been wearing contact lenses for approximately 10 years and was getting to the point where I was finding it a real chore to have to put them in in the mornings and remember to take them out at night. Also the lenses started to irritate my eyes during the day usually because of the air conditioning. After saving up the money to have laser, I went round to all the main companies to have a free consultation to find out which would be the best for me. Accuvision was an easy decision, the moment I walked through the doors to have my consultation I was met by such highly professional and caring people that by the time I was walking out, I knew I had made my decision. Admittedly, I was very nervous about the surgery but it really was very quick. I was in the treatment room for about 15 minutes. All the staff were very reassuring and kind and put me at ease all the way through the procedure. After treatment I came back in for a follow-up appointment the next day to check that everything was OK. All in all, it took my eyes about 4 days to adjust. During these four days, I experienced very dry eyes and this was very uncomfortable but you are given eye drops to relieve this. I have spoken to a lot of people who didn’t even experience this so everyone is different. Since then I have been back for another four check-ups and all is healing very well, next appointment is in 4 months. I would strongly recommend Accuvision for their professionalism, thoroughness and kindnesss, so if you are considering laser surgergy, book with them now. It is such a life changing treatment and one that I am so pleased to have had.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Karen Photiou
Birmingham
  • Posted on 05/02/2013
  • City : Warwickshire

 I had the LASIK procedure one week ago and I am amazed by how quick the recovery process has been. From the day following my laser eye surgery I have had no pain, irritation or grittiness. My vision is perfect and it is brilliant being free from glasses and contact lenses. I have already noticed how I am able to complete a long day at work without my eyes feeling ‘gritty’and tired as they did when I wore lenses.

I was able to go running this morning without worrying about glasses. The staff at Accuvision have been lovely and I am delighted with the service I have received.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Christian Louboutin UK
  • Posted on 03/02/2013
  • City : http://christianlouboutinukbuy.webs.com/

Definitely, what a fantastic website and revealing posts, I definitely will bookmark your blog.Best Regards!

Catherine Hayward
  • Posted on 01/02/2013

Treatment at Accuvision London

I am 100% happy with the quality of service and treatment I received. I had a +6.00 prescription and was finding that contact lenses were no longer a solution.
I thought I could never have eye laser surgery due to my high prescription, as I had been told by other eye clinics that I was an unsuitable candidate as my prescription was greater than +4.00.

At Accuvision they carried out many scans and tests to identify whether I was a suitable candidate and spent time talking me through the options.

I went ahead with the laser correction and now my prescription is just -0.50 and I can read, see distance and only need glasses for night time driving.
Excellent service!

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Charlene
London
  • Posted on 22/01/2013
  • City : Bromley

Charlene Underwent Successful Keratoconus Treatment. Charlene has suffered from keratoconus for over 9 years. Her journey has been a frustrating and painful experience. Today, she can see clearly through both her eyes for the first time in 9 years and cannot believe how effective the Keratoconus treatment has been. Read her story here.

Dear fellow keratoconics,

It is a pleasure to have this opportunity to share my journey suffering with this condition of kerataconus. I first noticed a problem with my sight from the age of 18 where I was severely short sighted (otherwise known as myopic vision). I struggled to see text in the lecture theatre, watch movies in the cinema and sometimes struggled to notice my friends on the street. At this point I booked an appointment at my local opticians and I was satisfied with the glasses they had prescribed for about a year.

From the age of 19, I noticed my eyes became increasingly irritable where I was constantly scratching, rubbing and removing discharge from my eyes. My friends and family noticed that I was doing this almost every ten minutes in front of the mirror. This reaction was understandably worrying. I also noticed my glasses were not as effective and I was squinting more frequently.

During the course of a few years, my glasses prescription changed several times, until one day my optician advised me that my prescription had reached the maximum strength. This was not sufficient for my sight and I was referred to an optometrist.

As you can imagine, I was quite concerned about the future of my sight. During my first appointment at the optometrist I was diagnosed with kerataconus, I was frightened because I had not heard of this condition. I was told the condition was severely advanced in my right eye and correcting my sight in this eye would be a challenge i.e. I could not even see text on a Snellen chart. I knew the future concerning my sight would be long and frustrating. This was particularly noticeable during my driving lessons.

The optometrist suggested wearing rigid gas permeable lenses (RGPs) in my left eye. It took me approximately one month to adapt to the RGPs as they were very uncomfortable, irritable and I slowly became sensitive to light.

For a couple of years, my sight was solely from my left eye. The optometrist trialled some RGPs for my right eye, however due to my degree of conning in the right eye, it was difficult to get the fitting right.

In the interim, the RGPs for my left eye managed to see me through the success of my driving test and generally getting by for 6-12 months. Soon after, the RGPs became uncomfortable (e.g. more rubbing). Eventually the optometrist showed concern about the disease advancing in my left eye. I was referred to an ophthalmologist in the hospital, who managed to design better RGPs that were bigger and more comfortable.

During several consultations the ophthalmologist introduced new treatment options, such as intacs and collagen cross linking (CXL). In addition, they even considered corneal transplantation for my right eye. This led me to carrying out further research on these treatment options. I learnt these options were not available on the NHS, so this team suggested I had the treatment options privately. Unfortunately, after ringing them an ample number of times, they never got back to me.

I returned home to London and continued to manage with the RGPs, in my left eye. It was not until I lost the RGP that I realised how much I was dependent on it so I began to research treatment centres for Keratoconus. I came across Accuvision who are renowned to provide optimal care for Keratoconus. I knew from my first initial consultation that I had definitely come to the right place. The staff was very friendly and definitely empathised with my struggle with keratoconus. They were very understanding, frank and trustworthy.

After thorough examination of my eyes the specialists at Accuvision suggested CXL for my left eye only as my right cornea was too thin for the procedure. The operation was done soon after my initial consultation. As you can imagine I was very apprehensive and worked myself up into a state, prior to surgery. However during the procedure the staff was very friendly and informative and the treatment was practically pain free. The first stage of the procedure involved cleaning the eye and administering local anesthetic, this was followed by scraping of the cornea, which lasted all of five minutes, then numerous drops or Riboflavin (Vitamin B2) and staring at a UV light for an hour. This ended with the placement of a bandage contact lens over the eye, which was kept in place for seven days. One of the first things I noticed after the operation was that I became extremely sensitive to sunlight, this effect was dampened by wearing UV protected sunglasses. Day one post op was pain free; I spent most of my time in darkness with my eyes closed. Day two post op I experienced quite intense pain and watering of the eye, this settled the following day. The staff at Accuvision was happy with the way the eye was healing and my vision was similar to looking underwater, which was expected.

Several weeks after CXL my left eye, the team at Accuvision wanted to focus on trialing out some RGPs for my right eye. Of course in the back of mind I thought there was no way they would find a lens to fit because of the issues I had in the past with previous optometrists struggling to find RGPS to fit the right eye. As the disease is so advance in my right eye I had no expectations. However, to my surprise and after several fittings of various scleral lenses, which are bigger and more comfortable than RGPs, I managed to see out of my right eye for the first time in years. I was very emotional and it was almost a miracle that they had accomplished this. As well as optimising my sight they suggested easing the comfort wear of the scleral lenses with putting a soft lens on first and then placing the hard scleral lenses on top. This technique is known as piggy-backing. I was highly impressed. The following week, they piggy-backed my left eye and for the first time ever, I could see crystal clear from both eyes. I could see objects and people around me in a different light. I describe this as previously looking through black and white television to now seeing things in high definition. This has been life changing for me, my family and friends, as living with this condition has been long and frustrating.

Now, I am more than satisfied with my vision and Accuvision have really impressed me with their approach, timing and highly skilled operation to optimise my vision. Living with keratoconus has been a long, frustrating and emotional journey but Accuvision have proven that with patience and determination anything is possible. Unfortunately, I definitely feel like there are many pitfalls in the NHS with diagnosing, screening and treatment options for keratoconus and there is a need for national combined efforts to combat the progression of this disease. 

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
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      Terms & Conditions
      Offer price of £1200 per eye is valid for:
      • WaveFront Optimised Surgery for both eyes. Offer does not apply to a single eye treatment.
      • Myopic prescriptions under -3.50 dioptres only. Prescriptions with other additional conditions/variations may not be eligible and are subject to a detailed evaluation.
      • Prescriptions outside the eligible range are always competitively priced.
      • This offer cannot be used in conjunction with any other offer.
      • There are no cash alternatives to this offer.
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