What our Patients say

Reviews

We believe that what our patients say about us is a true reflection of our work. We hope that making these independent reviews available to you here will help you to gain a better understanding of what it is like to be an AccuVision patient.
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Steve Mercer
  • Posted on 23/02/2003

I underwent bilateral LASIK at Accuvision on 29th May 2002. Previously -2.75L/-3.75R with about 0.5 astig. Now 6/6 unaided VA and very happy with the results. Very slight haloing and starbursts, which don’t really cause too much bother.
I experienced no pain at all during the treatment, just a high level of anxiety caused more by what my mind was imagining, than what was actually going on.
I would definitely recommend Accuvision to anyone interested in laser sight correction. Having read only glowing, 5/5 reports about Accuvision on this site prior to my treatment, I must admit I did suspect that they might be offering some kind of referral incentive – they were the only clinic without a single negative comment. But I can confirm these are all genuine; Accuvision don’t give any kind of financial inducement if you recommend to a friend (unlike at least one other company who I shan’t name…don’t want this website being closed down again!)
Accuvision is an extremely well-run practice with friendly, supportive and competent staff. They operate from attractive, clean, modern premises and use state-of-the-art equipment. The pre-and post-treatment care is thorough, professional and without hard sell. I’ve read many postings since my Lasik op from people with very challenging prescriptions, who’d been turned down by other clinics but treated successfully by Accuvision, and that reinforces my view that I had the best, most advanced treatment available.
The only improvement I can think of, would be to introduce a separate recovery area for patients immediately post-op, rather than sending them straight back into the waiting area. Don’t get me wrong, it’s not an unpleasant place to be, but I’m sure that a quieter, softly-lit room with reclining chairs would be more conducive to resting for the first 20 minutes or so. Just an idea.
Although the long-term effects are little-known, at this point in time I’m in no doubt that it’s the best thing I ever did…no regrets AT ALL. The cliche certainly applies that I wish I’d done it years ago. There’s just no way to describe the feeling, the first time you go to push your specs back up your nose, then realise you’re not wearing any! It’s certainly not right for everyone, and things certainly CAN go wrong, which is why you should do careful research beforehand, wise up as much as possible about the benefits and risks, and think very carefully about why you want to have your sight surgically corrected. If you’re younger, you may want to wait awhile, until the technology advances further and there is a larger pool of post-op patients to study. For instance, laser keratomes are under development which may provide a safer, more accurate cut than a blade. But, being in my mid-30’s, I decided I wanted to enjoy the results while I still (hopefully) have many active years ahead of me, and as it turned out, it was the right choice.
Feel free to email me with any other questions etc steven.mercer@tesco.net
For the full details, you can read my Lasik diary at http://homepages.tesco.net/steven.mercer

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Claudia Smith
  • Posted on 20/02/2003

Went to Accuvision on Tuesday for an initial consultation. As many before, I found all the staff to be friendly, helpful and above all extremely professional and knowledgeable. I am also going to the Centre for sight as a comparison but they will have to be out of this world to beat the confidence I already feel towards Accuvision. Apparently I have larger than average pupils(!!) and this makes the surgery more complicated despite my low prescription of -3 in both eyes. Has anyone else had this and gone ahead with Wavefront – I’m scared and would welcome any reassuring comments!!

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Phil Mitchell
  • Posted on 19/02/2003

Had my ‘Wavefront’ treatment on the 17th Feb. and now, two days later, have to say that this is easily one of the best things I have done.
Pre-treatment I was -5:00 and -4:75 with astigmatism in the left eye. One day after surgery I was at 20/20 and have been delightedly reading absolutely anything and everything I can find…it really is like being a kid in a sweet shop!
The operation was painless but uncomfortable and I would agree with earlier comments about the unpleasantness of having your eyes clamped and something attached to the eyeballs. Amazingly, since this, I have experienced almost zero discomfort other than my eyes feeling somewhat dry – as if I had worn contacts for too long. No itching, prickling, feeling as if an eyelash was stuck….I think I have been very lucky although I did follow the post op. recommendations religiously! On the day following surgery I was told that if I went in to an opticians for an examination, they would be very unlikely to tell that I had had surgery only 24 hours previously; the ‘flap’ had healed in that time!
I am going back for a weeks check up on the 24th Feb after which I will post again but for now I am noticing almost daily improvements. It’s true my eyes feel ‘tired’ but with regular periods of rest I think they will continue to improve.
The cost of treatment was £3600 but so far certainly worth all the scrimping and saving.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Frank Everington
  • Posted on 18/02/2003

I was treated on the 31st Jan with two heavily astigmatic eyes (-6 area) and thin corneas plus large pupils. Like most people who have had this operation it does not hurt at all. Post op I am around -1 and -3 so I may well need to get the left eye redone at some point. My right eye is really superb and I am very staisfied with the treatment I have received. 319 micons in the good eye but 300 in the left means that for any enhancement I will have reduced corneal bed thickness of only 270 area. This is the hard part as I do not want to suffer corneal bulging. If anyone knows what minimum thickness is safe please email me. One thing is for sure – Darius runs a very tight ship at Accuvision.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Sara Vale
  • Posted on 18/02/2003

I have just had a very thorough and professional consultation with Accuvision and having also been to Ultralase I would say that there is no comparison – Accuvision is far more comprehensive. One question though: I have -7.5 and -8 with a -1.25 astigmatism and thin corneas and have been quoted £5000. I was expecting £4000 but definitely not %000. Judging some of the other comments on this site for people with my sort of vision this still seems high. Anyone else been quoted such a high amount?

Andy
  • Posted on 15/02/2003

I’ve just been for my check-up the day after surgery. Both corneal flaps have healed back in perfect location, and my vision with both eyes together is already not far off 20/20. Considering only a day before I was -10 dioptre, I’m finding this a bit mind-blowing at the moment.

The procedure itself yesterday was a breeze. The preparation for surgery was done while I was lying on the laser bed, which meant I was settled when the time came. I won’t say I managed to relax completely, but Darius and the team were very reassuring, talking me through the procedure throughout. There was no pain at all.

The critical thing for me was the thickness of cornea left post-op (to reduce the risk of corneal ecstasia). Even with my prescription, there is still 330 microns left in my worst eye, which is very comforting. So far I have noticed no flares, halos or the like.

I would recommend anyone with a complex prescription like mine to go and see Accuvision. I believe it was their dedication, careful deliberation and technology that made my procedure go so smoothly – I’ll post in a few weeks about how my vision settles down.

All in all – they are the pups nuts! I’m very grateful to everyone there for making sure things turned out so well.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Rob
  • Posted on 09/02/2003

This is my 2 month report back.. In my previous post, I said I was 20/20 in my right eye and just under in my left eye after 1 week. Well, 8 weeks later I am now 20/15 in my right eye and just under 20/20 in my left eye – FANTASTIC!!. I didn’t actually notice my eyes getting better, but when it came to reading the chart at Accuvision, it became apparent that they were. The service etc is excelllent at Accuvision and I am extremely pleased with my results. It was painless, quick (surgery took less than 8 minutes for both eyes) and the results have been perfect. I know some people have had experiences of grittiness in the eye, dry eyes, starburst around lights etc, but I had NONE of these symptoms. My prescription was approx -4 in both eyes with wide pupil dilation but no other probs. I have managed to avoid rubbing my eyes in the 8 week period which is a lot easier than you would think, when you get your head around it.
Overall, I would recommend it as the resutls have been perfect. Do your research first in additon to reading this website, but as far as Accuvision goes- they have exceeded my expectations! Thanks Vik, Joan, Daryus, Mike etc………

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Tracy
  • Posted on 03/02/2003

I’ve recently had two consultations for my short sight (-2.75 / -3 + astigs.)

Ultralase – after 45 mins they gave me the go-ahead without even dilating my pupils, having checked the thickness of my corneas by poking me in the eyes without anaesthetic. Then they leaned on me to book treatment right away. Cost: £1849 for both eyes.

Accuvision – spent nearly 3 hours checking & re-checking my eyes with state of the art equipment, spotting various irregularities treatable with Wavefront technology. Answered my huge list of questions patiently & were very friendly. Cost: £3600 for both eyes, with Wavefront.

Conclusion: you get what you pay for. I will be going ahead with Accuvision.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Jo Fitsall
  • Posted on 31/01/2003

Have you heard about the recent judgement by the ASA (advertising standards authority)? I had my eyes done with Accuvision about a year ago and often refer to this site out of curiosity to read other entries. I just thought other interested parties would want to know about this…

Basically Ultralase protested against an Accuvision advert that claimed they are able to treat patients that other clinics can’t. The ad also said that no other UK clinic can match Accuvision’s treatment. The ASA looked into the complaint, and refused to uphold it because Accuvision proved that its claims are true. Accuvision has treated a huge number of people refused by other clinics – including Ultralase! So Accuvision really does provide unmatched treatment!

Definitely worth knowing when you’re trying to decide between clinics!!

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
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