What our patients’ say

Reviews

We believe that what our patients say about us is a true reflection of our work. We hope that making these independent reviews available to you here will help you to gain a better understanding of what it is like to be an AccuVision patient.

Are you our patient?
Would you like to leave a Review?

Post your Testimonial

BROWSE Upload Image
Customer Service Rating*
Value for Money Rating*
Clinical Team Rating*
Technology Rating*
S Hylton
Birmingham
  • Posted on 07/07/2017
  • City : Birmingham

 I attended the Solihull branch over a year ago from having my first consultation. I have a very strong prescription and decided I wanted to be free from wearing contat lenses or glasses for good. I understood that I may have to wear them as I age but the guarantee of never having to go back to a -9.0 prescription was enough for me. 
I decided to book into have surgery and believe it’s the best choice I ever made. 
The surgery was quick, the staff were very supportive and the postcare is excellent. If you rely heavily on glasses or contacts to live your everyday life, the laser surgery is definitely for you.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Lindsay
Birmingham
  • Posted on 23/06/2017
  • City : Telford

 Went to AccuVision after being refused treatment elsewhere. The staff couldn’t have been more helpful or accommodating. There was no pressure to book on the day, infact I was told to go away and think about it first.
The team who carried out the surgery were excellent even though I was nervous and told jokes, they talked to me throughout.
I can’t fault anything about the clinic and the people working there.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Elizabeth Padgett
London
  • Posted on 16/06/2017
  • City : Epsom, Surrey

If you are considering laser eye surgery, then these are the people to contact. I spent a lot of time researching and having consultations with other clinics and Accuvision were the only ones that made me feel like an individual. There were no hard sales tactics or annoying phone calls. I cannot praise the staff and service highly enough. I have struggled with my vision for many years, relying on contact lenses and glasses. If I’d known how quick, easy and painless the surgery was, I would have had it years ago. It took literally seconds! And being able to see immediately afterwards was quite unbelievable. The staff at the London clinic were so friendly and helpful, and I can’t thank them enough as this is totally life changing for me. I only had my surgery a week ago and I’m already enjoying the benefits of being glasses and contact lens free!! I have already recommended Accuvision to friends and family.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Amisha Singh
London
  • Posted on 30/05/2017
  • City : South Croydon

Best money I ever spent. From start to finish all the staff were awesome – excellent customer service. All staff are attentive and very loving and caring – would recommend this a hundred times over. After care out of this world.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Mark Young
Leeds
  • Posted on 19/05/2017
  • City : Leeds

I’m now 38 and I had previously been wearing contact lenses for over 18 years. During my 20’s my sight gradually deteriorated to a hefty -7.00 in both eyes with astigmatism. At the beginning of 2017 I started to think seriously about LASIK and went for a consultation at the Wetherby site. Two weeks later I was booked in for surgery. On the day I was pretty nervous, but was quickly put at ease and all my questions and concerns were answered thoroughly. The surgical team were extremely professional and after a completely painless 5 minutes they sat me up and I could see everyone’s smiling faces – unbelievable! In the hours after surgery I didn’t experience any discomfort, swelling or irritation and I believe this was down to skill and surgical expertise. After resting my eyes for 24 hours, the next day at the clinic, to my amazement my vision was better than 20/20 and it has been been gradually improving ever since. I can now read the 20/15 line and see better than I ever did with contact lenses or glasses. I can’t thank the Accuvision enough for their skill and professionalism. My only regret is not getting this done sooner! I would highly recommend Accuvision – which incidentally I’ve already done to family and friends. A big thank you to Simon Falk, Dr Prashant Jindal and the surgery team!

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Steve Beaney
London
  • Posted on 18/05/2017
  • City : Godalming

I decided to go for the mono vision option and the journey from consultation to end result has been a good experience, I also had second surgery, this was due to some caution with my sight after my initial op, and in hindsight (no pun intended) and the extra wait and aftercare involved were well worth it. All the way through I was informed in terms that I could understand and was impressed by the staff, the processes and the machinery/technology involved. To me there is still a lot of general talk and eye surgery, my individual needs were met and I now have the eyesight I wanted.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Laura
Birmingham
  • Posted on 21/04/2017
  • City : Worcestershire

 I’ve always worn glasses since the age of 11 years and have been unable to wear contact lenses due to discomfort. This hampered my enjoyment of sports and other outdoor activities and my glasses led to regular headaches.
The team at AccuVision were recommended to me by two colleagues who had had the treatment at Solihull and after meeting the team I took the plunge.
Helpful and attentive staff at all stages and extreme attention to detail – I felt unpressured at every stage – this was not one of those ‘hard sell’ practices.
The day of the procedure was much less scary than expected and when I became nervous during the surgery the surgeons and assistant were so lovely making me laugh and feel at ease. 
I had no discomfort afterwards and no pain!
A monh on and I can see better than 20/20. I’ve not had a headache for a month (I usually had one a week) and I’m so glad I went ahead with my surgery at AccuVision!

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
J Brand
Birmingham
  • Posted on 20/04/2017
  • City : Kingswinford

 From the start I was made to feel at ease and no pressure to go ahead with the surgery was ever used.
Once the decision was made to go ahead the staff were extremley helpful and friendly all the way through, explaining clearly and re-assessing at every stage.
All in all a great service!

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Andrew Penfold
London
  • Posted on 10/03/2017
  • City : Hampshire

 If you are wondering whether to have laser eye treatment performed by the excellent team at AccuVision then from my experience you should do so. Do not let anyone put you off if, in their opinion, after assessment AccuVision believe they can treat you. You will certainly be treated by some outstanding dedicated staff, with great skill and care and those in the team will seek to assist and relax you from any concerns you may have.

As a keen sports player and gardener and being an outdoor enthusiast, who had worn glasses since my early years, the change in my life through no longer having to wear glasses after circa 45 years has been immense. Now aged over 50 years, to be able to read the scoreboard at one end of Lord’s cricket ground and be sitting at the other end without wearing glasses showed me the very great benefit of having laser eye surgery. I have gone from having the poorest eyesight in my family to having the best – all in little more than a dozen minutes surgery…

I appreciate, as with any surgery, complications can occur and you may worry about having laser eye surgery. That is why I chose not to pay for the surgery with bottom end prices but to pay for a high quality service and that is very much what I received, not just when operated on in late September 2016 but on the further consultations I have had with AccuVision since.

While great care has to be taken with the eyes being sensitive to light in the immediate hours after the operation and the wearing of sunglasses even in darkish areas, personally, I shall never forget being able to read my watch without visual assistance as I got off the operating couch and immediately after surgery. Then later that day travelling back via Guildford by train and seeing blocks of flats at a distance of circa 800 metres from the railway station and realising for the first time in over 40 years I was no longer dependent on glasses and could see a surprising distance clearly, which I could not have seen in travelling to London that morning. 
What a fantastic change to my life in one afternoon! Nothing will ever seem quite the same.

Need I say more except a very big THANK YOU to all at AccuVision.

  • Customer Services: 5/5
  • Value for Money: 5/5
  • Clinical Team: 5/5
  • Technology: 5/5
Book a Consultation
The AccuVision team is not call centre based. We will use the information you provide here to direct your enquiry appropriately and your information is not used for unsolicited marketing or shared with third parties.


    I agree with terms of use and privacy policy
    The information you have provided may be held on our database. It will not be sold to any third party. Our privacy policy which we are obliged to give you under the GDPR is available here.

    offer-image
    Fill in the contact form or call us today to arrange a complimentary screening consultation. Quote “AUTUMN OFFER” when making your enquiry.
    *See T’s & C’s below.


      I agree with terms of use and privacy policy
      The information you have provided may be held on our database. It will not be sold to any third party. Our privacy policy which we are obliged to give you under the GDPR is available here.
      Terms & Conditions
      Offer price of £1200 per eye is valid for:
      • WaveFront Optimised Surgery for both eyes. Offer does not apply to a single eye treatment.
      • Myopic prescriptions under -3.50 dioptres only. Prescriptions with other additional conditions/variations may not be eligible and are subject to a detailed evaluation.
      • Prescriptions outside the eligible range are always competitively priced.
      • This offer cannot be used in conjunction with any other offer.
      • There are no cash alternatives to this offer.
      • All eye surgical procedures carry a level of risk including not obtaining the desired outcomes through to varying levels of visual loss. Your eye surgeon will discuss the risks and benefits including ones specific to your circumstances at the time of your preoperative consultation.
      • AccuVision reserve the right to change or withdraw this offer.