Why Accuvision?
A Patient's Viewpoint
We are very proud of our results and our patients are delighted too, many of whom had chosen the bespoke treatments available at Accuvision over the commercial high street clinics.
Ajmal Shahzad shares his thoughts on his chances to play in the Ashes series in Australia this winter following laser eye surgery at Accuvision Wetherby.
See http://www.thisislondon.co.uk/standard-sport/cricket/article-23893217-slimline-ajmal-shahzad-is-hungry-to-curry-favour-in-time-for-ashes.do
"I went to Optical Express, but what a disaster!..from the advertised £395 per eye, the final quote ended up on astonishing £4000!!"
Review by Eva Novakova
Posted on 09/01/2008
Rating: 5/5
If you are considering laser eye surgery, in my view, you don't have to search anywhere else - as you have probably just found your clinic!!!
I had Wavefront Optimized LASIK exactly one year ago and it was the best decision I could possibly make about my eyes. Dear Accuvision team - thank you so much again for the freedom I enjoy!!
I used to be short sighted and my prescription was -4.50 and -2.50 with slight astigmatism. I'm 30 years old, wearing glasses since my early teens. Before I called Accuvision I went to Optical Express, but what a disaster!! I was just a number. Also from the advertised £395 per eye, the final quote ended up on astonishing £4000!! And the really 'best thing': at Optical Express was that they used such strong drops for dilating pupils. I couldn't see a thing. Of course it was well after my vision was completely blurred and I could not read a thing that they wanted me to immediately sign some papers and also immediately book for the surgery. Appalling experience! By the way the drops they used made my vision completely unclear for straight 8 hours.
They almost put me off getting my eyes lasered completely!
The Accuvision approach was completely different. No rushing, very friendly atmosphere, everything explained to the very detail, affordable price - my quote was £1300 in total for both eyes including wavefront treatment, which unlike many other clinics is a standard at Accuvision! No offers of talking up the price for 'better' treatments after baiting people with significantly lower advertised prices. I think the moment when receptionist talked to me after my consultation and even advised me to have another consultation elsewhere if I feel like it, gave me the confidence to go ahead. Also taking into consideration that the technology at Accuvision seems so much more advanced than at other clinics - I booked myself in.
Please don't be scared of the surgery - you are truly in experienced hands and it is seriously painless. I can't even say the surgery was unpleasant because it happened so quickly - you don't have a time to think about it. I spent approx. 20 minutes in the treatment room. The actual time of using laser was about few seconds on each eye. Protective lenses were inserted and off I went. On my way home from the clinic while waiting with my friend for a train - I could already read the train times on the board and my friend couldn't - unbelievable!!! I mean - my vision was a bit hazy and it was like looking through dirty window, but I could see things clearly enough. Next day there was still a bit of haziness but definitely there was remarkable improvement and I watched a bit a TV with sun glasses. 24 hours after my surgery, protective contact lenses were removed and at this stage I was slightly disappointed as I thought right after that I would be able to see without the haziness. This happened in the late afternoon so I went to bed early. What a surprise in the morning!!!! That was it - everything was crispy clear!!! I went flat hunting with my friends and in the evening I even attended a house party. Since then my vision is better than 20/20 and I can't even imagine anymore what it was like wearing glasses!!
So again, if you can't decide maybe because you don't like the feeling of anyone touching your eye, please let it happen, you won't regret it at all - it's a very small price to pay for being able to see clearly!!
Review by Roberta P
Posted on 22/10/2008
Rating: 5/5
I had my wavefront eye surgery in the Fulham clinic one month ago. I have just been for my one month check up and I have now more than 20/20 vision.
I couldn't be happier about choosing Accuvision, and if this testimonial will help somebody decide to go for it and choose Accuvision then I'll be really happy.
The team in Fulham is incredibly professional, kind and anything you wish for when going through a procedure like this. From the booking of the first appointment to the last visit carried out everybody has been friendly, helpful and professional.
It it very easy to book an appointment that suits you at any time of the day, and emails are answered in few hours. The team treats you very personally, and you don't feel just a number on a list.
The surgery is absolutely painless, and lasts less than a minute for each eye, so don't worry about it at all becuase you really are safe in the expert hands of the surgeon.
You can see straight away after the procedure, but a bit of care must be taken during the first 24 hours and it's better to keep your eyes closed as much as possible and relax. It is better to go with somebody that will help you go back home, and I personally would suggest you book previously a taxi unless someone can take you home by car.
On the first two weeks the area aroundt he eyes has to be clean, no make up and no water in the eyes. Anyway, a month passes quickly and my eyesight improved day by day. At Accuvision you are taken care of extremely well and you immediately have the feeling you are going to be ok.
I also want to mention that the prices are really competitive for the quality of the service, they could easisly charge double the amount but they are very honest and you can pay in monthly instalments. A friend of mine had exactly the same thing done in another bigger and more commerciaized clinic, and apart from paying almost 1000pounds more than what I did, he's also suffering halo effects that will last for 6 months.
I didn't have any side effect at all, no halos, no problem with lights at night and so on.
It is a wonderful sensation to look at the world without any barrier between it and your eyes.
If you feel you want to be free from contacts and glasses you should book an appointment here, you couldn't choose any better clinic.
Review by Emma Ruscoe
Posted on 15/11/2008
Rating: 5/5
I just wanted to thank all you staff at the Solihull clinic for the outstanding service that I have received at every single stage of my experience of laser eye surgery, from consultation to after care.
I had a further 2 consultations with Optical Express (who were appalling) and Optimax (who did not fare much better), and I wanted you to know that your company have got the whole package absolutely perfect. I never once felt rushed or under any pressure and the staff at Solihull made me feel that they were privileged to be able to treat me.I had to go for the treatment on my own yesterday and the staff really looked after me the whole time I was there. They even took the time to tell me that they were running a little behind, which in total was about 20 minutes but I didn't really notice.
I was very nervous when it came to the treatment, and one of the staff even held my hand the whole way through, which was wonderful. They were all calm and made me feel more at ease as the whole process took place. I did not find the experience of the surgery at all unpleasant, just totally surreal, and following the treatment I did everything they told me to and today I have been told my sight is good enough for me to drive - it is amazing !!!I want to congratulate you on having such a wonderful team at Solihull and clearly having the correct ethos when it comes to treating people using laser eye surgery. Our sight is a very precious gift and to put it in someone else's hands is a very difficult decision to make, I am so glad that I decided to put my faith in your company.
If you have any kind of team/staff recognition scheme I want to recommend everyone at Solihull from the receptionist to the surgeon - they were all outstanding and deserve to be recognised for this.
I will not hesitate in recommending your company to everyone I know who is considering treatment, I have also placed some feedback on the Lasik-eyes website.
Thank you so much for the world class treatment I have received, your company is a shining example of how customer service can make a real difference.
Emma Ruscoe
Review by Andrew Mitchell
Posted on 18/10/2008
Rating: 5/5
I had been to a couple of other laser treatment clinics for a discussion about my options before I came to Accuvision in London. For me, the Accuvision London team are leagues ahead of their competition. They made me feel very relaxed, came forward with ideas and options that were not even put forward by the other clinics (mono vision), are very professional , honest and excellent value for money.
Their total approach to customer care is outstanding, I cannot praise them enough ... thank you to the Accuvision London Tem for transforming my life :-)
Review by Clare Donlon-Cave
Posted on 04/09/2008
Rating: 4.75/5
I had lasik performed on 18th August at Accuvision at Fulham, and I must say how pleased I am with the treatment and after-care I have received so far.My surgeon , Mr Rostron and his team are the best in my opinion.I have been thinking about having this procedure for the past 4 years and it has taken me all this time to pluck up the courage to have this done.Really there was no need to worry, I felt I was being treated by excellent staff from start to finish.I also must say a special thank you to my optometrist Joan, who is so professional but also caring and very helpful.
I was also seen at another clinic at East Grinstead and was quoted £4,500, for Intralase lasik which i just could not afford, and I'm now so glad that I kept with my decision to have it done at Accuvision, for me there was no need to spend that kind of money, but that is just my personal opinion.
My sight was quite bad, -4.5(L) and - 5.0(R).Although I can see now very well, my left eye is taking slightly longer to catch up with my right eye, but I'm told this is perfectly normal.
I would highly recommend the procedure and this clinic, and no it REALLY is not painful at all!
Review by Katie Dunn
Posted on 20/08/2008
Rating: 5/5
I had my surgery in April 2008 and I have just been discharged from the Accuvision clinic in Solihull, Birmingham. I have 130% vision - better than 20/20!!
I read lots of reviews on this site and also visited Ultralase before making my final decision. I just felt so at ease with the staff at Accuvision and I felt I could ask them anything and that they were very honest and open. At Ultralase it was almost as if they were repeating the exact same spiel over and over to the thousands who pass through their door. They also wouldn't stop calling me after the appointment. Accuvision don't apply any pressure whatsoever - they leave you to make your own mind up.
I think that it's important to know for anyone considering surgery that it can take a while for your eyesight to recover and settle down. I certainly wasn't one of those that could step out of the clinic and immediately see across the road! My eyes were sensitive and my focus rather up and down for a fortnight or so, but I was able to return to work after a few days and was always closely monitored by the clinic. My night vision took several weeks longer as I had quite a lot of halo effect and ghosting so I wasn't comfortable driving at night. I was a bit concerned about this, but they assured me that this was normal. Four months on, it is much better.
Accuvision in Solihull is a small clinic and they get their customers through recommendation not intense advertising like their larger competitors. The team are so friendly - especially Nick, and my results are fantastic so I cannot recommend them enough!
Review by Angela Hinde
Posted on 08/08/2008
Rating: 4.75/5
Before i had my surgery i looked into a number of clinics but my initial chat on the phone with the Accuvision team made my mind up about which company i was going to use.
The whole experience has been brilliant from the inital phone call all the way through to the aftercare.
Everyone is very friendly and your made to feel welcome, you are treated as an individual and every single step of the process is explained to you. They are also on hand to deal with any queries you may have.
The surgery was good, it was over within 15 minutes, i had no pain during or after surgery, although it felt strange during the process as you are not in control. They explain everything as they go so you are not wondering what is happening.
Before i went for surgery i could not see past my hand i now have 20:20 vision and i have never been so happy.
I would definitely recommend Accuvision.
Review by Susan Phair
Posted on 03/08/2008
Rating: 5/5
Very impressed with Accuvision. I looked into about 4 different companies but went with Accuvision as they didn't push me into a decision. I felt in control in MY treatment. One company are still contacting me on almost a weekly basis trying to persuade me into spending my money with them. Accuvision are fantastic. From the moment you walk in they have your best interests/ vision at heart. I recommend them
Review by Jodie Lewis
Posted on 24/07/2008
Rating: 5/5
I choose to have laser eye surgey after much debating and research my consultation with Accuvision in Solihull was the third that I had. I liked the fact that the wavefront technology was offered as standard and the lesser treatment offered by other companies was not an option. I also liked the fact that there was no additional charge for the wavefront technology. The whole procedure from the first consultation to the post checkups was made very easy and uncomplicated and the care I have received was excellent. My level of short sightedness was high but the results have been amazing and it has been worth every penny.
"Accuvision was the only where i was treated as a person not a pay cheque..."
Review by Lee Martin
Posted on 19/07/2008
Rating: 5/5
I had 3 consultations and my experiance with accuvision was the only where i was treated as a person not a pay cheque, the service very very individual and personal finance wasnt disscussed in more than a few words the main focus was making sure i was happy to go through with it and if i was sure it was the right decision, the whole procedure was so much eaisier than i expected its about as uncomfortable as an eye test which is a walk in the park to be honest so dont be afraid, i wish id done it years ago
Review by Kate Rawson
Posted on 11/07/2008
Rating: 5/5
I had laser surgery at the Fulham branch of Accuvision just under 4 weeks ago. I had been saving up for ages and when the goal had been met, I still didn't believe that I might be able to be spec and contact lens free! I am now 20/20 and it has changed my life!
I am an actor and lenses were always popping out on stage under the lights, and I was always a bit lazy with them, opting for glasses but then being annoyed by them moving/smudging/steaming up all day.
I went to the heavily advertised laser company for my first consultation and was scared off by the seemingly inept optomotrist that conducted my consultation- my pupils were dilated and sensitive to the sun for at least 36 hours! This was just the consultation! There was definitely more talk of finance agreements than facts about the surgery and it was all rather impersonal and brash.
Then a friend of a friend recommended Accuvision, the consultation was a different ball game all together, so professional, reassuring, thorough and no hard-sell! I knew I was in safe- and gentle- hands.
I had to go to the operation alone, but I wasn't worried because I knew I would be so well looked after by the waiting room staff. I had watched at least 3 people come out of the operation alive, but when my time came I was still a bit nervous and accepted the nurse's offer to hold my hand! Everyone was utterly friendly and reassuring. The clamp IS odd, intense is the best word..but never painful. I found the flashing green light a great point of focus during the surgery and before I knew it, it was done. It's true the procedure on the 2nd eye feels longer, I guess because I was more conscious of what was happening and what was coming. Still, it was so quick.
I was taken home by a friend and lay in bed with my eyes closed (for quicker healing) listening to Radio 4 for the rest of the day! I had an audition less than 48 hours after surgery and managed to follow dance steps and read scripts without any problems.
I have had some dryness, which made one of my eyes a little blurry but I was given jelly type drops which helped, and the problem cleared in a few days. It is now 4 weeks later and I can see perfectly!
Review by K Loqueman
Posted on 06/07/2008
Rating: 5/5
I have to say this site gave a massive amount of confidence and some expectations as to Accuvision. Thank you for everyone who posted. Let me say that they did not disappoint one bit.
From the initial consult with Vic, he made me relaxed, took his time, and answered any questions competently.
The actual procedure day itself was so professional, my mate who was in the waiting room said I was just 10 minutes and this included a chat with the surgeon, this is great for anyone who thinks you'll be 'under the knife' for a long time. This is not to say it was rushed, from the nurse who puts the first drops in the eye to the bandage contact lens going on, it was clock work, I am sure they know how nervous you are and want to do the procedure efficiently as possible. You can talk to them at any time.
The experience, was bizarre and intense, but breathe easily, relax, and you will be fine. No pain whatsoever.
Four days later my eyes are just like I have my contacts in and getting slightly clearer each day. There are some 'fogging' at night but nothing serious and I am told it will pass with time. I am going for my second check up next week and I reckon I'm easily 20/20 if not slightly better.
The after appointment would have been with Vic as well but he's away on holiday but Joan was equally friendly and confident.
I had a consultation at another clinic in Guildford, all I can say is that I felt a little bit on a conveyor belt and they upsold me to the hilt, walking away with a quote for £4200. My experience with Accuvision was very different.
My fee was £850 an eye, but a £10 charge for amex and £50 for admin charge of the 10 months 0% interest, hence I have put £1760. Still a very good price for Wavefront Lasik, with an excellent clinic.
I'm not on comission but I am definately recommending this to you and to all my friends with glasses or contacts!
Review by Rachel O'Hara
Posted on 27/06/2008
Rating: 5/5
I was thinking of having laser eye surgery so I decided to book a couple of consultations with different companies. I booked with Accuvision in Solihull and found their relaxed friendly approach very welcoming. I tried to call another company who advertise on the television and found their customer relations appalling. I went for my consultation at Accuvision and was extremely impressed so decided to go for it. I had my surgery and again the staff were helpful, friendly and very supportive. I was amazed by how quick surgery was. I don’t know what I was expecting the surgery to be like but I was surprised at how painless it was. It was brilliant to go home within an hour and my eyesight had already improved. It is great to be free from glasses and I am so glad I had the surgery. The aftercare is brilliant and the whole experience Accuvision at Solihull gave me is second to none. If you are thinking of having eye surgery and are nervous just go for it, you would wish you had it done sooner!!!!!!
Review by Arica Shaw
Posted on 26/04/2008
Rating: 5/5
Treatment at Accuvision, Parsons Green.
Excellent service, having had vision correction done before at Optimax, the service that I got from Accuvision far exceeds that elsewhere.
Accuvision were able to correct my vision to almost perfection which Optimax was unable to do. After-care service is second to none. Vikash Patel, my optometrist made the whole experience absolutely hassle-free and easy. Definitely recommend to others thinking about vision correction. Well done!
:-)
Review by Steve Coombs
Posted on 01/05/2008
Rating: 5/5
Before the treatment I was - 2.25 and -2.75 and had a slight astigmatism in one eye. I received the treatment yesterday in the Solihull clinic and today I have 20/15 vision (better than 20/20). I originally went to another clinic but I came out very disappointed as they gave me 3 options, completely confused me with technology and basically said what treatment I received was down to my budget !!
I spoke to a friend of mine who had his eyes corrected in January with Accuvision and he recommended them. I booked in for the following day and the consultation was very friendly, extremely professional and the Surgeon explained what treatment would work for me, he then showed me on the screens what I needed and more importantly what he recommended.
On the day of the treatment I was slightly nervous but the surgery team were excellent. They explained what was happening, what I should expect and completely put me at ease. I left the clinic and I suffered no discomfort at all. I could see brilliantly the same day but I was very careful not too get carried away and I followed their instructions.
Today I have had my follow up consultation and once again they were extremely friendly and professional, I couldn't be happier with the results. It all seems too easy, no pain at all, I wish I had it done years ago.
Review by S Wong
Posted on 09/05/2008
Rating: 5/5
I had laser surgery around 16 months ago at Accuvision, Solihull and I have had excellent results. I decided to go for laser surgery as I was starting to struggle with contact lenses as I was finding them uncomfortable and dry. Also glasses were giving me headaches and I just didn't like wearing them.
I first went for a consultation at Optimax as it's widely advertised. On looking at my prescription (-7 and -8 with astigmatism), the (Optimax) consultant immediately said that I would not be able to have laser surgery as it would require removal of more cornea than what I have, to achieve the results of 20/20 vision. He told me that the only other option would be to have an implanted lens (Intra-ocular lens). Also, if I were to go to any other clinic, they would only agree to the surgery as they were eager for my business, regardless of the outcome and consequences. I was extremely disappointed when I heard this, thinking that I would always need glasses or contact lens.
A few months later, a friend recommended that I try Accuvision, after all I had nothing to lose. I went for my consultation with Vikash and he was excellent. He told me that I was able to have the surgery and I had plenty of cornea. The reason why other clinics may not offer maybe because of the variation in equipment which is used. Vikash explained the procedure and the risks and clearly set my expectations.
I had the surgery the following month (due to the Christmas break. The surgery itself was nerve wracking, but the nurses and the surgeon were wonderful. The nurse had a little chat with me to ensure that I was relaxed and reassured me that the procedure was painless. During surgery, the nurse constantly checked that I was OK and the surgeon kept me updated on what he was doing next. After surgery, they put in some protective contact lenses and I went back to the waiting area to sit quietly until my post operation check up. During my check up, they found a tiny speck in one of my eyes and they were extremely worried. They asked the surgeon and a couple of consultants for further opinions. The conclusion was that is was harmless and was just some suspension in the fluid, but they didn't want to risk infection, so they swished out my eye and replaced the lens. They were extremely professional and told me everything that they were considering and at no point was I worried. They have very high standards and do not wish to risk infection. The eye was perfectly fine after this, and I had no infection.
After the check up the following day, I was given some artificial tears drops, unfortunately I had a reaction to them. I phoned up the clinic straight away and they were wonderful and offered that I see them the following day. They again took all this in their stride and gave me some different drops which were fine.
Overall, my experience was not standard, but with a couple of tiny complications. But this highlights that the team were wonderful and with their knowledge and expertise, they were able to resolve any problems quickly without causing any discomfort to the patient.
My vision is now 20/20 and from a prescription of -7 and -8 with astigmatism, I now have around -0.5 in each eye. It's an amazing achievement and I never thought that I would ever be rid of my glasses.
I have been for my one year check up, but Nick has offered that I return for another check up six months later. This again highlights how professional and responsible the Accuvision team is. I would definitely recommend Accuvision to anyone who is considering Laser eye surgery.
Thank you to everyone at Accuvision!
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The Accuvision testimonials that are posted on this website and other independent websites enable you to contact our patients directly. We have nothing to hide about our service as we are confident it is the very best you will find.
We would be very happy to talk to you about your condition and the treatments we are able to offer. Call our helpline on 0845 000 2020 or complete the contact form.
